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Adore Beauty rights ship in FY21 with revenue, customer and profit growth

Inside Retail

Adore Beauty has enjoyed a record maiden result, with revenue and active customers hitting peak levels throughout the business’ first year on the ASX, bringing the company into a positive position. The post Adore Beauty rights ship in FY21 with revenue, customer and profit growth appeared first on Inside Retail.

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RetailWire: Should Walmart Reinstate In-Store Returns During A Pandemic?

Retail TouchPoints

Although public health officials say it’s unlikely COVID-19 infections can be spread by surfaces or physical objects, retailers are being cautious about how they handle returned merchandise. They are instituting disinfection processes and quarantine periods that keep those items from returning to stock for a varying number of days.

Returns 301
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How online retailer Style Story is riding the K-beauty wave

Inside Retail

Style Story founder Lauren Lee discovered her love of Korean beauty products as an exchange student in 2011, which inspired her to launch her own e-commerce business back home in Brisbane, Australia. “On I knew that they would love the ingredients, formulas, approach and purpose of K-Beauty as well.”.

Shipping 246
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Why retailers view CX as a ‘nice-to-have’ rather than a core driver of revenue

Inside Retail

Just as people jump on fad diets for quick weight loss rather than committing to sustainable health changes, retailers chase short-term CX solutions without fully assessing their long-term impact. Example: A beauty brand upgraded its online chat support to improve response times, but customer complaints about the returns process persisted.

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Preparing for the future of online retail

Inside Retail

billion online in 2020, and many sellers experienced substantial growth in key categories, such as home goods, health and beauty. According to one recent survey from ShipStation, 66% of consumers prefer contactless returns. Australians spent an unprecedented $50.46 Fulfilment of the future.

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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

The trade-off is long shipping times, another thing Wish is working hard to improve. which Yan said should enable faster shipping times on those products for North American customers. Reducing shopping and shipping friction. The company also is considering offering free shipping on orders above certain spending thresholds.

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How Flip is Flipping the Script on Influencer Marketing by Making Actual Customers its Stars

Retail TouchPoints

Now Flip is planning an “aggressive” expansion beyond the beauty category in the coming months that is likely to enlarge both its brand portfolio and its user base. “I If 100 people buy it, and then 50 return it, we know that that user is advising people of bad-quality products, and they are demoted in the algorithm,” said Agha.

Marketing 278