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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

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Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

Retail TouchPoints

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. billion by 2028, rising at a market growth of 14.2% The trend is set to continue, and it is not just shoppers who benefit from increasingly digital-first payments.

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Buy Now, Pay Later: Does it Work for your Online Retail Business?

Retail TouchPoints

consumers have now used a buy now pay later (BNPL) service. . Businesses looking for ways to gain a competitive edge over their competitors have been pushing service advantages into new areas, including alternative payment models. Here’s an in-depth look at BNPL and the potential benefits to your online and in-store business.

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Telstra fined $50m for unconscionable conduct toward Indigenous Australians

Inside Retail

We expect much better from large businesses like Telstra, but all businesses in Australia have a responsibility to ensure sales staff are not breaching consumer law by manipulating or tricking consumers into buying products or services they do not need or cannot afford.”. It’s a test all of us at Telstra accept and are committed to passing.”.

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New 2021 VAT Rules Will Simplify Filing, but Complicate Calculation

Retail TouchPoints

Called the “low value consignment stock relief,” the threshold was intended to reduce the administrative burden in customs compliance. The new rules broadly extend a 2015 VAT adjustment for certain sales of digital, telecommunications and broadcast services to include ecommerce goods.

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One in Three Brits Would Prefer To Reach Customer Service via WhatsApp

365 Retail

One in three Brits would prefer to contact customer service via SMS or WhatsApp, new research shows, highlighting the need for businesses to employ a fully omnichannel presence. Laura Brown, head of demand generation at Esendex, comments: “We wanted to do a deep dive into the customer of today, post-pandemic.

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Can Singapore’s CapitaLand maintain its momentum as the economy slows?

Inside Retail

And nowhere is the engine of growth sounding louder than at CapitaLand. It operates retail properties, mixed-use projects and office buildings. Although it operates primarily in Singapore, it also has a few projects in Germany and Australia, including Sydney’s Greenwood Plaza. per cent and 24.0 What gives? per cent year-on-year.