Inside Retail
FEBRUARY 8, 2024
In April 2021, the telecommunications company self-reported the underpayments to the Fair Work Ombudsman following an internal review. The company has already completed the back payment to a majority of the employees. Meanwhile, Optus also signed an enforceable undertaking with the Fair Work Ombudsman that includes contrition payments.
Retail TouchPoints
FEBRUARY 23, 2022
No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.
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Inside Retail
MARCH 15, 2023
Australian digital payments and lending firm Latitude Group Holdings Ltd said on Thursday that a hacker had stolen personal information held by two service providers through employee login credentials. Latitude said it had detected unusual activity on its systems over the last few days.
Inside Retail
OCTOBER 14, 2022
Woolworths said it does not store payment details, driver’s licence or passport details and no customer account passwords or payment details have been compromised. . million customers, only email addresses were accessed. . Woolworths Group owns 80 per cent of MyDeal, an online marketplace.
Retail TouchPoints
APRIL 1, 2021
consumers have now used a buy now pay later (BNPL) service. . Businesses looking for ways to gain a competitive edge over their competitors have been pushing service advantages into new areas, including alternative payment models. Using BNPL, approved customers can defer payments at checkout — both online and in-store.
Inside Retail
MAY 13, 2021
“[The fine] is appropriate given the nature of the behaviour by Australia’s biggest telecommunications company, which was truly beyond conscience,” Sims said. “We According to a report in the ABC , customers who had become saddled with debt through these means were targeted by debt collectors, and some feared jail time for ballooning debt.
Retail TouchPoints
DECEMBER 23, 2020
Called the “low value consignment stock relief,” the threshold was intended to reduce the administrative burden in customs compliance. The new rules broadly extend a 2015 VAT adjustment for certain sales of digital, telecommunications and broadcast services to include ecommerce goods.
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