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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

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Telstra fined $50m for unconscionable conduct toward Indigenous Australians

Inside Retail

In the Federal Court the business admitted to staff breaching consumer law at five of its licensed Telstra stores when they manipulated credit assessments to make customers that would fail such an assessment would instead pass, failed to properly explain potential costs and mischaracterised devices as ‘free’, when they were anything but.

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New 2021 VAT Rules Will Simplify Filing, but Complicate Calculation

Retail TouchPoints

Called the “low value consignment stock relief,” the threshold was intended to reduce the administrative burden in customs compliance. The new rules broadly extend a 2015 VAT adjustment for certain sales of digital, telecommunications and broadcast services to include ecommerce goods.

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One in Three Brits Would Prefer To Reach Customer Service via WhatsApp

365 Retail

One in three Brits would prefer to contact customer service via SMS or WhatsApp, new research shows, highlighting the need for businesses to employ a fully omnichannel presence. Laura Brown, head of demand generation at Esendex, comments: “We wanted to do a deep dive into the customer of today, post-pandemic.

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The Growing Financial Role of Independent C-Stores

Independent Retailer

The majority of these consumers are unable to manage routine financial transactions that most of us take for granted, such as purchasing goods and services online, sending electronic bill payments, or handling person-to-person money transfers. . The trust and familiarity customers have with these establishments run deep.

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The Business Owner’s Retail Guide To Surviving The Coronavirus

Merchant Marverk

In fact, eCommerce sales are expected to surge in 2020 as consumers stock up on essentials, such as food, healthcare items, cleaning products, household items, and even consumer electronics to stay entertained while at home. Telecommunications stores. The second way is to use a third-party delivery service, such as Shipt or Instacart.