Retail TouchPoints

OCTOBER 21, 2022

For shoppers, paying for the items they want is a necessary evil at best and a complicated chore at worst (especially online). That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. And with 50% of global spending in the U.S.

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Merchant Services Payment Services Checkout Finance 337

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement. reads the company announcement.

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Merchant Services Payment Services Shopping Checkout 277

Retail TouchPoints

APRIL 5, 2021

It has been a year of momentous change for the payments industry. Years of transformation transpired in just a few months with rapid shifts in both consumer behaviors and merchant expectations for e-commerce. And how will permanently altered consumer behaviors shape online payment preferences?

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Merchant Services Payment Services Checkout Consumer 228

Retail TouchPoints

DECEMBER 7, 2023

Sika Health — a payment solution that enables ecommerce merchants to accept Health Spending Account (HSA) and Flexible Spending Account (FSA) payments — has launched a new marketplace where consumers can shop directly for HSA- and FSA-eligible products.

Merchant Services 264

Merchant Services Payment Services Accounting Checkout 264

Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Surges in online shopping during the pandemic helped fuel the growth of point-of-sale loans — a market that is forecast to grow at an annualized 9.8% over the five years through 2024-25, to $1.1

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. retail organizations should remember that compliance is only the beginning of their cybersecurity journey. While PCI DSS 4.0

Merchant Services 354

Merchant Services Payment Services Management Shopping 354

Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

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Merchant Services Payment Services Customer Experience Point of Sale 130

Retail TouchPoints

APRIL 5, 2022

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

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Merchant Services Payment Services Checkout Consumer 361

Retail TouchPoints

DECEMBER 13, 2023

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the U.S. Google Pay has partnered with Affirm and Australia-based Zip and will begin offering their pay-in-four services on Android devices early in 2024. YoY and $2.5 billion more than last year, according to data from Adobe Analytics.

Merchant Services 275

Merchant Services Payment Services Consumer Point of Sale 275

Retail TouchPoints

JUNE 22, 2022

Shopify has launched a number of new integrations aimed at helping retailers meet shoppers wherever they are — across social media, stores and in-person events. The Twitter Shopping ecosystem was created to enable Shopify merchants to utilize Twitter to drive conversions.

Merchant Services 289

Merchant Services Payment Services Social Commerce Shopping 289

Retail TouchPoints

JULY 8, 2022

The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility.

Merchant Services 276

Merchant Services Payment Services Point of Sale Checkout 276

365 Retail

MAY 1, 2024

Like a brick-and-mortar store, your virtual shop needs constant care and maintenance to run smoothly. Besides providing worry-free operations, ecommerce support services are paramount to forming great customer service—a crucial aspect that could make or break your digital venture.

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Merchant Services Payment Services Technical Support Inventory Management 52

Retail TouchPoints

APRIL 23, 2021

Flexible payment provider Affirm is expanding its range of services to include the post-purchase experience with the acquisition of online returns solution Returnly for approximately $300 million. Retailers such as Walmart , Bonobos and Peloton currently use Affirm to offer customers flexible payment options such as Buy Now, Pay Later.

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Merchant Services Payment Services Returns Fashion 279

A1 Retail

AUGUST 26, 2021

To do so effectively, however, retailers need to optimise their payments ecosystems now to put in place the right framework for expansion in the future. This is due to a shift in consumer behaviour resulting from local lockdowns and social distancing guidelines, which drove customers to explore online shopping channels.

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Merchant Services Payment Services Consumer Returns 98

Inside Retail

AUGUST 2, 2022

Fraud and online shopping scams were called out as the most common incidents, putting retail businesses on the front line. One crucial area is merchant fraud, and any business taking card payments is vulnerable. For its part, CommBank’s advanced banking security features ensure merchant accounts remain secure.

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Merchant Services Payment Services Accounting Management 147

Retail TouchPoints

JANUARY 19, 2024

consumers are increasingly looking for deals and overall experience when shopping. To address these compounding problems, retailers need to re-evaluate their operating priorities by focusing on cost-cutting measures that also enhance customer experiences, such as through automation, AI or other tech. Where should they start?

Payment Services 340

Payment Services Merchant Services Customer Experience Consumer 340

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. Given the ongoing shift in consumer shopping preferences, many of these new businesses will be digital-first companies. These can all be categorized as customer service-type chargebacks.

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Merchant Services Payment Services Shipping Accounting 278

Star Miconics

MARCH 11, 2022

Self-service, or “unattended” environments, are the new expectation, and 2022 will officially be the watershed moment for self-checkout technology, adoption, and innovation. Consumers now expect payment solutions that both anticipate and address their needs no matter where, when, or how they choose to shop.

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Payment Services Merchant Services Kiosk Checkout 88

Retail Focus

NOVEMBER 1, 2023

The retail landscape is constantly changing, and there’s no doubt that the rise of online shopping has been revolutionary. But has this form of retail reached a point at which it could potentially decline? This has led to the question as to whether online shopping may have reached its peak already.

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Merchant Services Payment Services Shopping Checkout 130

365 Retail

DECEMBER 12, 2023

Taken together, these merchant signings represent thousands of new places that now accept American Express Card payments. In the retail sector, American Express has signed acceptance agreements with discount retailer Savers , which operates around 500 stores nationwide.

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Merchant Services Payment Services Checkout Supermarket 65

Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual.

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Merchant Services Payment Services Point of Sale Consumer 246

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. At the moment a “ couple hundred U.S.-based on its Bing search engine, according to multiple news outlets.

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Inside Retail

AUGUST 3, 2021

Since the beginning of the Covid-19 pandemic, 60 life-saving vaccination programs have been disrupted, putting children worldwide at risk of contracting preventable diseases such as diphtheria, measles and polio. The post H&M opens up donations at checkout to support vaccinating kids worldwide appeared first on Inside Retail.

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Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

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Checkout Merchant Services Payment Services Customer Experience 228

Retail TouchPoints

APRIL 18, 2023

Shopping is everywhere. There are seemingly endless opportunities to shop — or be inspired to shop — in both the physical and digital worlds at any moment. While this new way of shopping holds a lot of promise for brands, it’s not without its challenges. I personally love sneakers.

Merchant Services 286

Merchant Services Payment Services Social Commerce Returns 286

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

Merchant Services 299

Merchant Services Payment Services Checkout Accounting 299

Inside Retail

JANUARY 16, 2024

Cybersecurity company Kasada recently revealed that cybercriminals have compromised more than 15,000 customer accounts of Mexican fast food chain Guzman y Gomez, liquor retailer Dan Murphy’s, streaming service Binge, home shopping network TVSN and Event Cinemas since November.

Merchant Services 289

Merchant Services Payment Services Accounting Checkout 289

Inside Retail

SEPTEMBER 3, 2023

In an era where digital and physical retail intersect, the food and beverage sector stands at a critical juncture. Facilitating this transformation is the recent collaboration between Foodpanda and TabSquare, aiming to redefine dining experiences through state-of-the-art digital solutions.

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Merchant Services Payment Services Consumer Returns 130

Retail TouchPoints

SEPTEMBER 15, 2021

PetSmart has joined the growing ranks of retailers offering buy now, pay later (BNPL) services through a new partnership with Afterpay. with Amazon , Apple , Westfield shopping centers, CVS , Macy’s and Target among the many merchants that have added the offering in the last few months alone.

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Merchant Services Payment Services Shopping Marketing 259

Retail TouchPoints

JANUARY 10, 2023

based Amazon merchants at the end of January. Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. They said, ‘Isn’t this going to cause some people that would shop on Amazon to shop off of Amazon?,’

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Merchant Services Payment Services Customer Experience Shipping 298

Retail TouchPoints

JULY 24, 2023

TikTok has teamed up with buy now, pay later service Atome to offer installment payments on its ecommerce marketplace in Malaysia, CNBC reports. TikTok Shop has now quietly begun to roll out in the U.S. as well, while at the same time the company continues to trial new ecommerce offerings in Southeast Asia.

Merchant Services 246

Merchant Services Social Commerce Payment Services Shopping 246

Retail TouchPoints

JULY 28, 2021

The savvier the customer, the more agile merchants need to be to remain relevant. Consumers who may once have seen Amazon as the one-stop shop for anything and everything are now starting to view it as an increasingly expensive marketplace that’s often plagued with counterfeit goods. What’s Your Customer’s Preferred Payment Method?

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Merchant Services Payment Services Consumer Checkout 264

Inside Retail

MARCH 27, 2023

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. It was all about boosting in-store shopping. per cent year-on-year,” he told Inside Retail. “We

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365 Retail

NOVEMBER 25, 2022

UK online retail businesses could increase their gross sales by up to £200 million during the 2022 Black Friday weekend (25th – 28th November) if failed payments are avoided, according to the latest analysis by BR-DGE ’s failed payments calculator. Over the course of the Black Friday weekend, 8.4%

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Merchant Services Payment Services Consumer Shopping 98

A1 Retail

JUNE 29, 2021

By David Jeffrey, Director of Product, Barclaycard Payments. It’s no secret that ecommerce saw exponential growth over the past year, as many housebound Brits did all their shopping online. The latest data from Barclaycard Payments shows that 50 percent of our transactions now come through ecommerce, up from 40 percent pre-pandemic.

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Merchant Services Payment Services Customer Experience Supermarket 52

365 Retail

OCTOBER 5, 2023

iwoca , one of Europe’s largest small business lenders, today announces the integration of its B2B payment solution iwocaPay with leading commerce platform, Shopify. As the number of online B2B businesses grows, so does demand for more tailored solutions around purchase and payments processes.

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Merchant Services Payment Services Checkout Shopping 111

365 Retail

FEBRUARY 1, 2024

It is accustomed to the convenience, speed, and seamlessness of online shopping- attributes not typically associated with its offline counterpart. Now more than ever, the finer details of a business, such as the payment terminal, can be the difference between a good and an average shopping experience.

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Payment Services Merchant Services Consumer Point of Sale 52