Retail TouchPoints

SEPTEMBER 11, 2023

This includes traditional brick-and-mortar stores and ‘offsite’ locations such as curbside pickup, pop-up shops, music festivals or sports stadiums. Today, point-of-sale devices and iPads are commonly used edge devices that can compute data locally and then send important information back to the cloud.

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Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus.

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Retail TouchPoints

APRIL 17, 2024

“Payments are a critical link between our brands and millions of URBN customers who expect checkouts to be as easy as trying on or adding items to a cart,” said Dave Hayne, CTO at URBN in a statement. Stripe lets us stay focused on building the best unified commerce experience possible by removing the complexity of payments across our brands.”

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Retail TouchPoints

OCTOBER 19, 2023

Recently, Hurricane Idalia caused 350,000 outages in Florida and Georgia, while Hurricane Ophelia brought damage that left at least 140,000 people without power across Virginia and parts of North Carolina. He can be reached at EdSpears@Eaton.com. While summer temperatures might be finally dying down, hurricane season is still active.

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Retail TouchPoints

APRIL 3, 2024

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports. The company already had moved the JWO unit out of its retail group and into its AWS cloud computing division.

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Inside Retail

FEBRUARY 20, 2024

This month, the American coffee chain Starbucks opened the first store to be built using its Inclusive Spaces Framework at Union Market in Washington, DC. The framework aims to bring more inclusive innovation in physical and digital spaces while enabling Starbucks to scale accessible design across its store portfolio.

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Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. But we do,” said Partap Sandhu, Head of Pricing at Rema 1000 during a session at NRF.

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Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Eight of our concessions locations are already using Just Walk Out technology and seeing great results.

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Retail TouchPoints

MARCH 1, 2024

Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025. While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

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Retail TouchPoints

JUNE 29, 2022

Evaluate Your Retail Store’s Location. Every retail store has unique property characteristics that should be taken into consideration when deciding on physical security — one of which includes where your store is located.

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Retail TouchPoints

AUGUST 23, 2023

There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus reducing wait times without having to staff additional cashier stations. According to one survey , an astonishing 67% of shoppers said they’d experienced a failure at the self-checkout lane.

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Retail TouchPoints

JUNE 12, 2020

But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.

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Mass Relators

MARCH 1, 2024

Eligible Medicare Advantage and Medicaid members of NationsBenefits can purchase approved healthy grocery and OTC items at Harveys Supermarket and Winn-Dixie locations. We are delighted to partner with NationsBenefits and accept its members’ flex cards in our stores,” said Gayle Shields, Chief of Store Operations for SEG.

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Retail TouchPoints

JANUARY 12, 2024

Amazon ’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums, university campuses, convenience stores and theme parks. Amazon worked with CBORD , a health care automation solutions provider, to enable the badge pay capability at Candler Hospital.

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Retail TouchPoints

OCTOBER 4, 2023

26, 2023, comes despite Amazon CEO Andy Jassy’s February 2023 announcement that the retailer would halt expansion of its Amazon Fresh and Amazon Go store footprints. Amazon had announced plans to close eight Amazon Go stores in March 2023 and reportedly closed a Seattle location in June 2023. The opening, which took place Sept.

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Retail TouchPoints

JUNE 23, 2023

Increasingly, however, their focus has turned to the large amounts of data processed at the “edge,” and not just transactional information: inventory, sensor, capacity, video, performance — across tens to hundreds of devices in each store. Take cloud point-of-sale (POS), for example.

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Retail TouchPoints

JUNE 7, 2022

Martin Brok, CEO and President of Sephora , is reportedly leaving the company at the end of June after a tenure of less than two years. Prior to that position Brok spent more than eight years at Nike , eventually serving as its VP, Global Product and Merchandising Operations and Analytics.

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Retail TouchPoints

APRIL 3, 2024

Depending on your location or target demographic, both options can be very valuable for your customers. So when the retailer makes changes to the integrated system — which can be anything from a point-of-sale system to an Excel sheet with inventory items — these changes are automatically implemented into the signage.

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Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. margin points when their customers’ journeys are not optimized, but when they are optimized, they can recover about 70% of that margin loss,” explained Buzek.

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Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. Each store employs the Nedap !D

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Retail TouchPoints

JUNE 1, 2022

This drove the 18% sales growth last year in brick-and-mortar stores, while ecommerce sales grew 14%. It’s also why retailers are spending billions on new store openings, up 13% versus 2021. As Target CEO Brian Cornell said, “Our stores are at the very center of our strategy.” Expectations have changed.

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Retail TouchPoints

DECEMBER 21, 2023

Unfortunately, like many seemingly good ideas, while this approach might drive a few more completed purchases, it fails at the bigger picture metrics that these retailers actually care about: revenue and profit. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

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M19 Retail

OCTOBER 17, 2023

Alterra Mountain Company, a leading name in the world of year-round mountain destinations , is now live on Mi9 Platform at Stratton in Vermont, the first of several resorts. This initiative covers Merchandise Management, Store Operations, Sales Audit, Warehouse Management System (WMS), Point of Sale (POS), and Retail Analytics.

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Retail TouchPoints

APRIL 4, 2023

retail locations, both owned and franchise, to support its ongoing digital transformation. “The Hughes team met our needs for secure, cloud-centered digital operations at every store, cost-effectively and with an eye to the future.”

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Retail TouchPoints

JULY 14, 2023

Retailers are adapting their store environments to meet consumers’ heightened demand for ease and convenience. At the same time, they’re trying to help associates feel empowered in an increasingly busy, high-pressure environment. and Canada for The North Face Division of VF Corp. “We and Canada for The North Face Division of VF Corp.

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Retail TouchPoints

AUGUST 14, 2023

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model. Stores in Napa and Petaluma, Calif. Beginning in 2024, customers in all Starbucks stores across the U.S. Customers using these bins through Oct.

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Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. They’re not just about ringing up transactions; they’re integral in informing actionable insights,” said Benjamin Bond, Principal at Kearney in an interview with Retail TouchPoints.

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Retail TouchPoints

NOVEMBER 30, 2021

Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019. The store will continue to be staffed with Sainsbury’s employees who will answer shopper questions, check IDs for alcohol purchases and restock shelves. “Our

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Checkout Payment Services Supermarket Customer Experience 274

Inside Retail

MAY 25, 2023

We’re at the very start of the retail media age with PwC forecasting retail media will grow from $850 million to $2.14 The rise of screens The big grocers dipped their toes with front-of-store screens and now they are set to proliferate. Prepare for a digitally-led re-imagining of the store experience. So what can we expect?

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Retail TouchPoints

JULY 29, 2020

The Burton name is on 66 stores in 10. The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010.

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Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations.

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Retail TouchPoints

FEBRUARY 15, 2021

But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Among the winning strategies was a shift to ecommerce operations. A Look at the Market. Although competition in the market will shift, physical store locations will remain a cornerstone of retail operations.

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Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

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Retail TouchPoints

NOVEMBER 11, 2021

16, Kristin Shane, SVP Merchandising at PetSmart , and Gayitri Budhraja, Chief Brand Officer of e.l.f. On the diversity, equity and inclusion front, Stephen Wicks of BlackBusinessList.com and Deborah Biddle, Founder and Chief Consultant of The People Company, will examine the state of how DE&I strategies are executed at the store level.

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Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly. Michael Cabra is Senior Product Manager, Global and Emerging Markets, Cybera.

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Retail TouchPoints

MARCH 15, 2023

“A recession and a labor shortage have never happened at the same time,” Kramer explained. “A And on the scheduling side, they’re trying to figure out how to take advantage of the workforce in ways that they’re not right now – like sharing labor across locations and allowing employees to access self-service tools like swapping shifts.”

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Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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