Retail TouchPoints

DECEMBER 11, 2024

On Sunday I did my weekly shopping at the store to find out if Amazon Fresh might be able to fill the hole left by Fairway, literally and figuratively. Amazons other attempts at brick-and-mortar have fared even more poorly. billion acquisition of Whole Foods. Regular carts, albeit green, are available outside.)

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Retail TouchPoints

OCTOBER 30, 2024

Technology is an Asset for Retailers – But it Introduces More Risk Internet connected devices are at the center of the new customer-retailer experience. Self-service kiosks allow shoppers to take charge. Research shows that more than 90% of cyberattacks and 70% of data breaches begin at the endpoint.

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Payment Services Kiosk Customer Experience Management 269

Retail TouchPoints

APRIL 18, 2024

Eyebuydirect has made its first foray into physical-world retailing with a 140-square-foot kiosk featuring a pared-down assortment of 400 pairs of glasses. The branded showcase, located at the Shops at Mission Viejo in Orange County, Calif., We envision the launch of more physical touch points in the future.”

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Retail TouchPoints

MARCH 22, 2021

Wundermart customers will be able to enter a location, make a purchase and exit without ever needing to scan individual items, while the store will collect the data needed to make the experience — and even the store’s operations — truly autonomous.

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Retail TouchPoints

MAY 1, 2025

DSW has rolled out Imbox Protection machines at nearly 500 locations, allowing customers to protect their newly purchased footwear in just 60 seconds. Using a water-based spray, the enclosed Imbox machine coats shoes with a protective shield that repels water, stains, dirt, mud and fading without the use of harsh chemicals.

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Retail TouchPoints

OCTOBER 25, 2021

Convenience store retailer Royal Farms will implement NCR Corporation ’s self-checkout solutions in all of its more than 250 locations. The technology is expected to boost staff efficiency while improving the in-store experience for customers. “We Market research firm RBR expects the uptake of self-checkout to reach 1.2 million units by 2025.

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Retail TouchPoints

JANUARY 27, 2022

Walmart has introduced a new signature experience at its incubator location in Springdale, Ark. Walmart announced the store redesign effort in early 2021, and nearly 1,000 locations have been updated in accordance with the first phase. called “Time Well Spent.”

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Retail TouchPoints

OCTOBER 16, 2024

With a target of 1,800+ total locations, the beauty retailer plans to open 200 net-new stores over the next three years. The retailer also plans to open 60 to 65 net-new stores this year, as well as remodel or relocate 40 to 45 other locations. This would represent comparable sales of 0% to a 2% decrease from fiscal 2023.

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Location Planning Beauty and Health Kiosk 263

Frank Mayer

MAY 22, 2025

After you’ve invested time and money into planning your initial kiosk deployment, sluggish customer adoption can be a major frustration. Course-correcting now helps ensure stronger kiosk adoption when the program scales. Course-correcting now helps ensure stronger kiosk adoption when the program scales.

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Retail Focus

JUNE 3, 2025

itsu, the popular healthy fast-food restaurant, has re-opened at the destination, and will be joined by Black Sheep Coffee and Pret A Manger. Trading from 2,000 sq ft, itsu will offer its signature sushi, rice and noodle bowls, and range of Asian salads and snacks from its location on Register Square.

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Retail TouchPoints

MARCH 1, 2023

For example, when Kohl’s first piloted the launch of Amazon return kiosks in 2017, it saw new customers increase 9% at test locations compared to 1% increases at other stores. That partnership has since been expanded chainwide.

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Retail Focus

MARCH 21, 2025

At first, there were glitzy resorts. A More Accessible Casino Experience Okay, its not more accessible than playing at an online casino. However, compared to traditional casinos which sometimes require travel to a dedicated venue high-street gaming locations are typically a more convenient alternative. Thats obvious.

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Retail Focus

JUNE 19, 2025

For multi-location retail operations, these systems can also be transported and reused across various stores, further amplifying return on investment. Space Efficiency and Smart Storage Retail space is often at a premium, especially in high-footfall areas.

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Kiosk Promotions Store Layout Department Stores 130

Retail TouchPoints

JULY 27, 2022

At full capacity, the facilities, to be located in North Little Rock, Ark.; The chain also is planning more than 1,000 new store openings, including 100 new pOpshelf locations, 1,750 store remodels and 100 store relocations. Aurora, Colo.; and Salem, Ore., will create up to 1,100 jobs.

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Checkout Kiosk Planning Accounting 312

Frank Mayer

FEBRUARY 4, 2025

Over the last decade, self-service kiosks have reshaped customer expectations and raised the bar for efficiency and convenience. Self-service kiosks offer a range of benefits, from increasing ticket order sizes and reducing labor overhead to enhancing customer experience.

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Kiosk Customer Experience Checkout Location 40

Frank Mayer

APRIL 25, 2022

As you prepare, make sure your kiosks check all the boxes for user experience and operation. Here we detail five best kiosk practices that should be standard considerations for every project. Interactive kiosks are often recognized for the multiple advantages they provide their users, like convenience, privacy, and ease of use.

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A1 Retail

JUNE 19, 2025

The Portman Estate has signed two leading London retail brands to join the curated line-up at the eagerly anticipated Loxton Walk. Located at 5 Loxton Walk, the boutique grocer and delicatessen offering, complete with a seating area and coffee counter, will anchor the new pedestrianised courtyard in Marylebone.

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ATS Kiosk Boutique Grocer 85

Retail Wire

JUNE 8, 2025

Under “JACK on Track,” management intends to: Close 150 to 200 mostly franchised Jack in the Box restaurants Monetize real estate Pay down at least $300 million in debt within 12 to 18 months Selling Del Taco is the single largest lever available to hit that debt target quickly, hence the accelerated timeline. decrease at company restaurants.

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Retail Focus

JANUARY 30, 2024

AV technology pioneer Peerless-AV ® will be showcasing a host of new in stock and coming soon products on a bigger and new booth location in Hall 3 (#R300) at Integrated Systems Europe (ISE) 2024 , 30January – 2 February, Grand Fira, Barcelona. Register for ISE 2024 for free using code A8FZZ74K.

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Frank Mayer

APRIL 21, 2022

Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. Below, we’ve compiled a list of the most common self-service kiosk questions and their answers. Self-service kiosks can offer a variety of functions outside of strictly ordering capabilities.

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Frank Mayer

FEBRUARY 15, 2022

Chances are you’ve seen self-service kiosks, whether ordering at a restaurant, finding your way around the airport, or checking out at the grocery store. And while it was already gaining traction before 2020, the need for social distancing during the pandemic helped push self-service kiosks from convenient to essential.

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Retail Focus

MARCH 13, 2025

Artificial intelligence (AI) is transforming traditional brick-and-mortar locations into intelligent, adaptive environments that cater to customer preferences in real time. In-store robots, such as Lowes LoweBot and SoftBanks Pepper, assist customers by locating items, answering inquiries, and providing entertainment.

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Retail TouchPoints

OCTOBER 2, 2024

Digital signage, interactive kiosks and product displays are a huge part of this equation. They are looking for ways to optimize signage and place displays in locations that will have the most impact on consumers. Now, at the flip of a switch or during different times of the day, content can be rotated, updated or swapped.

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Retail TouchPoints

MAY 26, 2022

This data may seem overwhelming at first, so some retailers choose to focus on their top customers, and begin by creating a customer profile for them using these disparate data points. With so much more at stake, this group is a worthwhile target for retailers looking to begin their personalization journey.

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Inside Retail

DECEMBER 13, 2023

Victorian bakery chain Ferguson Plarre’s Bakehouse has unveiled its new flagship store at Chadstone Shopping Centre in Melbourne. The design, by Hayden Hamuaha and the team at Zone Design, is an extension of Ferguson Plarre’s new aesthetic for new and remodelled stores.

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Retail TouchPoints

JUNE 14, 2022

Holiday Oil Company , a convenience store retailer with 67 locations in Utah, has selected the Gilbarco Veeder-Root Passport Express Lane self-checkout system, to help ease its labor challenges and create a frictionless shopping experience. For employees, it helps balance out staffing shortages and maintain store standards.

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Retail Focus

JULY 30, 2024

These include knowing the right location to set up shop, cost, merchandising, marketing, and staffing. It’s a fantastic way for brands to trial a location, reach a new audience who may not discover that business online, or showcase a seasonal product – all without having to invest all the expenses which come with a permanent space.

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Retail TouchPoints

MARCH 22, 2021

airport locations, using the “Scan, Pay & Go” technology from MishiPay. market with successful pilots at its Univision travel essentials store in the Fort Lauderdale-Hollywood International Airport and the Charlotte News and Gift store in the Charlotte Douglas International Airport.

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Retail TouchPoints

SEPTEMBER 30, 2020

At the entrance, clean, colorful iconography and a store directory welcome customers and encourage them to download and use the Walmart app while they shop. Select locations will also have Scan & Go to help customers manage their checkout directly.

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Inside Retail

JUNE 16, 2022

QBD Books is increasing its investment in Queensland,y opening a new store in Brisbane and an Australian Geographic store at Westfield Chermside. . The Australian Geographic store at Westfield Chermside, scheduled to open next month, will be the first standalone store under the banner in the state. The store opened on June 25. .

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Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

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Checkout Payment Services Store Layout Kiosk 268

Frank Mayer

FEBRUARY 22, 2022

The kiosk and display company adds the Gateway bill payment kiosk to its lineup of standard self-service kiosk solutions. GRAFTON, WI – Kiosk and display manufacturer Frank Mayer and Associates, Inc. recently announced the addition of the Gateway kiosk to its line of standard self-service kiosks.

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Inside Retail

JUNE 28, 2021

Our focus on people and operations was critical to this result, as our teams did an exceptional job of keeping our restaurants operating at a world-class level, often without the benefit of dine-in sales channels,” O’Malley said. “In Collins Foods has opened 16 Taco Bell locations in Australia to date: 12 in Queensland and four in Victoria.

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Inside Retail

JUNE 12, 2024

QIC and Hawaiian jointly own the shopping centre, which has a gross lettable area of 29,800sqm and is supported by five mini-majors and 118 speciality stores and kiosks. Investment company QIC intends to sell its 50 per cent of stake in Perth luxury shopping centre Claremont Quarter.

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Retail TouchPoints

APRIL 1, 2025

grocers are valued at $8.5 boasting 365 locations. Understanding that not all customers have smartphones or access to computers to access digital-only deals, the company introduced Savings Stations across its brick-and-mortar locations. Take for example Stop & Shop, a popular supermarket chain in the Eastern U.S.

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Frank Mayer

APRIL 11, 2025

However, treating kiosks and mobile apps as interchangeable solutions can restrict how QSRs grow both financially and operationally. Learn why adding kiosks to your QSR’s self-service strategy complements your mobile investment. Kiosks, on the other hand, service walk-in customers, travelers, and eat-in diners.

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Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. These [second locations] take those shoppers out of the regular store’s aisles into a space that can be fully automated with robotics, floor to ceiling.

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