Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. This can include critical insights gathered from metrics such as pick accuracy, on-time shipping, on-time in-full and delivery success rates.

Fulfillment 260

Fulfillment Returns Shipping Promotions 260

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 243

Store Operations Shipping Fulfillment Store Layout 243

Inside Retail

JANUARY 11, 2022

Retailers are now investing significant resources into logistics, deploying the latest inventory management systems, automating warehouses and hiring hundreds of hardworking staff in an effort to pick, pack and ship online orders as quickly as possible. Using this stock to fulfil online orders is known as ship-from-store. .

Fulfillment 200

Fulfillment Shipping Inventory Management Location 200

Retail TouchPoints

JANUARY 3, 2024

This inconvenience can turn the simple task of returning a product into a burdensome chore, detracting from the overall shopping experience. There’s also a cost consideration for retailers: faster and more convenient returns mean products are restocked sooner, and customers who return items are more likely to shop again quickly.

Returns 252

Returns Drop-Shipping Customer Experience Customer Retention 252

Retail Focus

SEPTEMBER 7, 2021

Ben Balfour, Business Operations Director at Advanced Supply Chain Group , shares top tips about how retailers can prepare their supply chains for a Black Friday and Christmas sales surge. Ben Balfour, Business Operations Director at Advanced Supply Chain Group. The first affects stock inventory management.

Inventory Management 147

Inventory Management Supply Chain Management Shipping Planning 147

Inside Retail

NOVEMBER 6, 2023

Here are four key ways retailers can secure sales this season: Understand inventory Retailers need to have an accurate understanding of inventory. If retailers are to thrive this holiday season, they must improve inventory data and its visibility. Jamie Cairns is chief strategy officer at Fluent Commerce.

Shipping 130

Shipping Fulfillment Inventory Management Customer Experience 130

Global Shop

FEBRUARY 12, 2024

Market-leading productivity can be achieved by testing and defining workflows, simplifying material ordering, ongoing training for employees, regular maintenance of machinery and equipment, and identifying bottlenecks on the shop floor. Its old legacy system had no automation, which required all shop floor data to be back flushed.

Shopping 52

Shopping Inventory Management Bar Codes Drop-Shipping 52

Retail TouchPoints

JUNE 26, 2023

Groundbreaking at the time, but now sorely outdated, UPCs are finally getting a facelift and moving into the 21st century thanks to the GS1 Sunrise 2027 initiative. And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. A true win-win!

Merchant Services 263

Merchant Services Inventory Management Grocer Customer Experience 263

Retail TouchPoints

JANUARY 20, 2022

Those disruptions, and their ripple effects on shipping, distribution and warehousing, are expected to continue for months to come and into 2022, meaning that decentralization will remain a core strategy for ensuring business continuity. Vishal Patel is VP of Product Marketing and Technology at Ivalua.

Merchant Services 222

Merchant Services Clienteling Shipping Inventory Management 222

Star Miconics

JUNE 30, 2023

This technology revolutionized inventory management and checkout processes. 2002: The United Kingdom introduced the first cloud-based POS system, enabling businesses to manage their operations remotely and efficiently. This invention paved the way for efficient printing solutions in retail environments.

Payment Services 52

Payment Services ATS Inventory Management Kiosk 52

Retail TouchPoints

NOVEMBER 18, 2021

Holiday shopping season is upon us. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. But this “new normal” requires retailers to have access to accurate inventory data — often across multiple channels, both in-store and online.

Supply Chain Management 225

Supply Chain Management Fulfillment Shipping Inventory Management 225

Inside Retail

FEBRUARY 26, 2024

This instability, together with increased gas and energy prices, has affected shipping costs. Set benchmarks for inventory management, including the rate of inventory turnover and tracking and fill rate. Unstable political environments in Europe and the Middle East can disrupt supply chains. per cent and 1.8

Inventory Turnover 147

Inventory Turnover Supply Chain Management Customer Retention Inventory Management 147

Inside Retail

MARCH 7, 2024

The brand was co-founded in 2014 by best friends Sarah Miller and Jessie Gargan, who were 23 and 26, respectively, at the time. They had met five years prior when Gargan hired Miller as a Christmas casual at Sportsgirl. It has also enabled the brand to ship from store if an item is out of stock.

Boutique 130

Boutique Apparel Fashion Wholesale 130

Retail TouchPoints

OCTOBER 19, 2022

Retail has managed to bounce back from the depths of the pandemic and remain strong even in the face of high inflation, and while ecommerce continues to climb, brick-and-mortar remains absolutely vital. However, the role of the store is evolving, so retailers need to consider how they invest in modern experiential and omnichannel shops.

Shipping 249

Shipping Customer Experience Inventory Management Management 249

Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. Now, at the halfway point of the year, we thought we’d check in on how well our predictions have held up. 2022 certainly isn’t turning out how anyone thought it would.

Social Commerce 297

Social Commerce Inventory Management Fulfillment Shipping 297

Retail TouchPoints

APRIL 26, 2022

Foxtrot will be among the innovative thought leaders presenting at the 2022 Retail Innovation Conference and Expo on May 10-12, 2022, in Chicago. At the end of the day though , for us , fast delivery is table stakes. LaVitola: Anticipating order volume and managing inventory are two of the biggest challenges.

Payment Services 242

Payment Services Drop-Shipping Shipping Inventory Management 242

Rain Pros

AUGUST 18, 2023

eCommerce has dramatically disrupted the retail sector in recent decades by changing how people shop. The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

eCommerce has dramatically disrupted the retail sector in recent decades by changing how people shop. The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Retail TouchPoints

JULY 26, 2021

There are plenty of good reasons to sell direct, from higher margins to insulation from future pandemics, but succeeding at DTC requires a different set of skills than the B2B environment you’re used to. You can’t just repurpose your B2B website and add a shopping cart to turn it into a shopping platform.

Wholesale 271

Wholesale Payment Services Fulfillment Returns 271

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Merchant Services 234

Merchant Services Payment Services Promotions Location 234

Retail TouchPoints

FEBRUARY 10, 2022

Over the course of her 30-year career, The Vitamin Shoppe CEO has held leadership roles at Godiva , Sally Beauty , Pier 1 , Bath & Body Works , Gap and The Disney Store. It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express.

Inventory Management 288

Inventory Management Beauty and Health Management Planning 288

Retail Focus

NOVEMBER 28, 2022

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. As consumption is becoming less focused on the product and more focused on the experience of accessing the product, new brand management practices are being shaped, whether at luxury or mass industry levels. Ghalia BOUSTANI, PhD.

Customer Experience 246

Customer Experience Management Payment Services Clienteling 246

Star Miconics

APRIL 12, 2024

Explore Star Labeling Solutions Understanding Omnichannel Commerce Omnichannel retail expands traditional in-store or digital shopping methods by connecting different points of engagement to create cohesive customer experiences. These smart labeling solutions have the features and flexibility to optimize omnichannel commerce.

Inventory Management 52

Inventory Management Fulfillment Point of Sale Management 52

Retail TouchPoints

MAY 18, 2021

By offering subscription enrollment on product display pages, shopping carts and more, merchants give shoppers the opportunity to notice and enroll at multiple points in their buying journey. Free shipping has become expected by many shoppers. Offer Superior Subscription Management. Offer Valuable Incentives.

Merchant Services 149

Merchant Services Shipping Promotions Payment Services 149

Retail TouchPoints

JANUARY 13, 2023

Introduce buyers to the right product at the right time. This provides a segue for brands and retailers to win over new and existing customers through personalized shopping experiences, premium customer service and trustworthy connections to build loyalty and return visits. and is one way for younger customers to shop responsibly.

Returns 252

Returns Consumer Inventory Management Customer Experience 252

Inside Retail

OCTOBER 21, 2021

James Johnson, director of technology services & strategic accounts, APAC at Shopify, says it is critical for Australian retailers to optimise their product offers and sales channels to make the most of the sales season and seize the opportunity to end a difficult year on a high. Offer gift cards. Determine your conversion rates.

Returns 130

Returns Merchant Services Shipping Payment Services 130

Independent Retailer

JUNE 17, 2021

It offers a convenient shopping experience powered exclusively by thriving local businesses. It is up to merchants when they sign up to use the platform to let buyers know if their products are available for local pickup, delivery, shipping, or all three. How It Works. We are building our tools to make it easy.

Merchant Services 52

Merchant Services Shopping Payment Services Shipping 52

Retail TouchPoints

OCTOBER 1, 2021

It’s a tricky proposition, but retailers that can maintain the inventory needed to meet this pent-up demand will set themselves up for a very successful season. For instance, if a certain item is being continuously backed up in ship and train containers, look for ways to get it shipped via air.

Shipping 176

Shipping Payment Services Inventory Management Fulfillment 176

Retail TouchPoints

JULY 20, 2020

While the latter may be true, excess inventory also has a silver lining of hidden pathways to optimizing excess inventory that lead straight to your bottom line through distribution in the off-price retail market. In turn, brands should view their affiliation with off-price retailers as opportunistic partnerships.

Inventory Management 149

Inventory Management Apparel Fashion Specialty Store 149

Retail Times

MARCH 16, 2021

It’s where your management office will be located, where you’ll receive shipments, where your staff will first discover the exciting new inventory, and where your extra stock will live. Manage it right, and the stockroom will help you run a tight ship. Utilize inventory management software.

Dead-Stock 110

Dead-Stock Inventory Management Shipping Management 110

365 Retail

MAY 1, 2024

Like a brick-and-mortar store, your virtual shop needs constant care and maintenance to run smoothly. Specialists optimize your website’s speed by implementing caching mechanisms, image compression techniques, and code optimization, ensuring a smooth and speedy shopping experience.

Merchant Services 52

Merchant Services Payment Services Technical Support Inventory Management 52

365 Retail

SEPTEMBER 7, 2021

Ben Balfour, Business Operations Director at Advanced Supply Chain Group , shares top tips about how retailers can prepare their supply chains for a Black Friday and Christmas sales surge. Ben Balfour, Business Operations Director at Advanced Supply Chain Group. The first affects stock inventory management.

Inventory Management 52

Inventory Management Supply Chain Management Shipping Planning 52

VMS

SEPTEMBER 3, 2021

ESL at Retail Today. Naming conventions for various e-paper devices now found at retail are a bit all over the place, however names usually relate to their size and how they’re being used. They can even complete their transaction online and have the product shipped to their home. A Look at What’s Ahead. What’s in a Name?

ATS 83

ATS Visual Merchandising Promotions Kiosk 83

Independent Retailer

JANUARY 19, 2023

As crowds returned to in-person shopping this past year, one of the key areas of focus has been improving the storefront itself. With an omnichannel customer strategy, real-time inventory management, returns of online goods, personalized shopping, and touch-free, frictionless checkouts, a proper IT network in place is critically important.

Payment Services 55

Payment Services Inventory Management Checkout Customer Experience 55

Retail TouchPoints

OCTOBER 1, 2021

It’s a tricky proposition, but retailers that can maintain the inventory needed to meet this pent-up demand will set themselves up for a very successful season. For instance, if a certain item is being continuously backed up in ship and train containers, look for ways to get it shipped via air.

Shipping 130

Shipping Payment Services Inventory Management Fulfillment 130

I Love Fashion

JANUARY 4, 2021

Enabling consumers across the globe to shop their preferred commodities by leveraging flawless online transactions. Chatbots make the buying process easier for the shoppers in a way they wish to map their shopping journey. Just because customers intend to have the information at the click of a button or in the blink of an eye.

Fashion 111

Fashion Inventory Management Marketing Shipping 111

Retail Minded

SEPTEMBER 21, 2021

Factor in the global pandemic and POS systems were challenged to become as sophisticated as they’ve ever been to keep up with both consumer expectations and retailers having to quickly adjust to sourcing challenges, contactless experiences, heightened shipping demands and more. Particularly since the pandemic. Pandemic Challenges Resolved.

Point of Sale 98

Point of Sale Merchant Services Payment Services Shipping 98