Mass Relators

MARCH 31, 2024

. — Dollar General has promoted 18 executives to new roles at the company. Leslie Allen Leslie Allen has been promoted to senior vice president, human resources. Christine Connolly Christine Connolly has been promoted to senior vice president, corporate secretary and assistant general counsel, securities and governance.

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Promotions Merchant Services Planning Beauty and Health 52

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider. 2: Order cycle time.

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Fulfillment Returns Shipping Promotions 285

Retail TouchPoints

AUGUST 18, 2023

McLay, who joined Walmart in 2015, had roles in strategy and supply chain and led the retailer’s Neighborhood Market business before taking on the top jobs at Sam’s Club. from Australia after spending the early part of her career at Woolworths and Qantas. in a note announcing the executive changes. McLay had moved to the U.S.

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Promotions Marketing Management Store Operations 230

Retail TouchPoints

NOVEMBER 24, 2020

DICK’S Sporting Goods has promoted President Lauren Hobart to the roles of President and CEO, as of Feb. During her tenure at the company she revamped its marketing efforts and helped drive ecommerce strategy. Prior to joining DICK’S, Hobart spent 14 years at PepsiCo in various leadership roles.

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Promotions Sporting Goods Fulfillment Finance 149

Star Miconics

MARCH 8, 2024

trillion in 2024 and will continue to grow at a 10.06% CAGR through 2028 to reach $1.79 Restaurants must fulfill orders placed online through their websites or apps and third-party delivery services in addition to orders at the table, counter, drive-thru, or self-service kiosks. Statista analysts estimate that 27.4%

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Fulfillment Kiosk Grocer Point of Sale 52

Retail TouchPoints

MAY 17, 2024

For example, loyal individuals who don’t have a high return rate can be rewarded with discounts and promotions to encourage them to continue on this path. Agile fulfillment. Gareth Smith is GM, Software Test Automation at Keysight Technologies. This intelligence helps stores deliver operational efficiencies.

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Returns Fulfillment Inventory Management Apparel 180

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. In contrast, 3PL services oversee the order fulfillment cycle on behalf of the company. In contrast, 3PL services oversee the order fulfillment cycle on behalf of the company. Each option has its benefits and disadvantages.

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Fulfillment Shipping Inventory Management Management 312

Retail TouchPoints

SEPTEMBER 9, 2022

These tools power order flow, fulfillment and afford customer insights. Rosie’s features help retailers to develop: Shoppable weekly ads; Store loyalty and rewards programs integrations; Third-party fulfillment logistics integrations; and Payment processing.

Grocer 265

Grocer Payment Services Fulfillment Wholesale 265

Retail TouchPoints

AUGUST 19, 2021

We’ve done our Future Consumer Index seven times during COVID-19 and at this point, 19% say they have no fear at all [about COVID-19] and 33% say they’ll feel more comfortable in the next six months,” Orschell said in an interview with Retail TouchPoints. Otherwise, retailers will risk eating into their margins significantly. “I

ATS 299

ATS Markdowns Consumer Social Commerce 299

Wiser

OCTOBER 30, 2023

Businesses that can strike this balance can secure the Buy Box at higher rates, transforming their eCommerce performance and success in the long run. Therefore, securing the Buy Box at higher rates demands a comprehensive and nuanced strategy. Amazon trusts its own fulfillment network and gives preference to FBA sellers.

Merchant Services 147

Merchant Services ATS Fulfillment Accounting 147

Retail TouchPoints

APRIL 18, 2023

I am immensely proud to partner with Smartwool on their Second Cut Program once again this year,” said Kerry Muricchio, VP of Merchandising at EMS in a statement. All 20 EMS stores, located in seven Northeastern states, will participate. “I Together, we can create a more conscious and eco-friendly future.”

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Promotions Returns Location Store Operations 241

VMS

JULY 28, 2021

U SING AUTHENTIC MOVIE props, interactive experiences and even a multiplayer game, this Wonder Woman storewide promotion for AT&T was rolled out to Dallas, Chicago and San Francisco for the “Wonder Woman 1984” movie release in theaters and via HBO Max this past Christmas Day 2020. Designed by Twenty Four 7 (Portland, Ore.),

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Promotions Visual Merchandising Fulfillment Location 93

Retail TouchPoints

JULY 18, 2022

GSP will provide store-specific kits directly to Yesway and Allsup’s stores from GSP’s production and fulfillment facilities. GSP’s just-in-time fulfillment system will allow Yesway and Allsup’s associates to receive the correct signage and POP kits on time each month for proper installation.

Marketing 246

Marketing Fulfillment Promotions Retail Marketing 246

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

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Fulfillment Drop-Shipping Supply Chain Management Grocer 282

Retail TouchPoints

APRIL 18, 2024

It’s already happening, as AI-powered marketing systems digest vast amounts of data on each individual shopper, develop a unique strategy to grow value and engagement, and generate true 1:1 promotions and pricing to achieve each strategy — all in an automated process that takes minutes for millions of shoppers at scale.

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Fulfillment Marketing Returns Supermarket 266

Inside Retail

MARCH 21, 2024

Dave Pardoe, head of profit protection at The Works, says that in today’s omnichannel age, consumers expect products to be available immediately. Customers want immediate fulfilment. We are promoting effectively the fact that colleagues today will treat stock differently to the way they did yesterday.

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Inventory Management Management Fulfillment Promotions 130

Mass Relators

DECEMBER 14, 2021

has promoted Laura Gump , formerly vice president of merchandising for the Houston division, to president of the division. “My goal is to continue expanding Kroger’s reach and impact and diversify our ever-growing selection of fresh food to fulfill our promise of being Fresh for Everyone.” HOUSTON — Kroger Co.

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Promotions Fulfillment Management Shopping 52

Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. This cuts down on impulse purchases and reduces opportunities to build shopper awareness about new products or upcoming promotions.

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Fulfillment Promotions Shipping Store Operations 206

Mass Relators

JUNE 20, 2022

Matthew Simonsen has been promoted to senior vice president of real estate and development. Jackie Li has been promoted to senior vice president of private brands and global sourcing. Tyler Hickman has been promoted to vice president and division merchandise manager. GOODLETTSVILLE, Tenn.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Retail Focus

AUGUST 15, 2022

Original research of 100 UK retailers by Pricer, the world’s most trusted electronic shelf label (ESL) provider, showed that two fifths (39%) felt that in the last 12months there has been more pressure put on the store to fulfil ecommerce orders, rising to 52% of store associates.

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Fulfillment Promotions Store Operations Management 130

Retail TouchPoints

OCTOBER 30, 2020

The retailer has partnered with Drive, the DoorDash white-label fulfillment platform. Customers can call their local Sam’s Club Pharmacies and speak to a pharmacist to schedule delivery, with “Dashers” fulfilling and delivering eligible orders. After the promotion period ends, all customers will be charted a flat fee of $7.99. “Our

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Fulfillment Promotions Shopping ATS 220

Retail TouchPoints

OCTOBER 14, 2022

Established retailers exploring how a marketplace model would best fit into their business strategy have a common question — what’s the difference between dropship and marketplace fulfillment that utilizes third-party sellers, and how can it benefit their business? The answer is, quite a lot.

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Fulfillment Management Accounting Retailing Pricing 275

Mass Relators

JULY 11, 2022

is expanding its online order delivery network with the addition of a new customer fulfillment center (CFC) in Pleasant Prairie, Wis., The delivery network relies on highly automated fulfillment centers like the one opening in Kenosha County, which Kroger said help the company “continue to put the customer at the center of everything we do.”.

Fulfillment 40

Fulfillment Promotions Location Management 40

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. reads the company announcement.

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Merchant Services Payment Services Shopping Checkout 258

Retail TouchPoints

JULY 14, 2023

Details matter, from the initial landing page to order fulfillment through to delivery and aftercare. This not only provides a better user experience but also allows businesses to offer tailored recommendations at scale, improving their overall conversion rates as well as the experience for the customer.

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Fulfillment Dead-Stock Customer Experience Inventory Management 216

Retail TouchPoints

JULY 26, 2021

There are plenty of good reasons to sell direct, from higher margins to insulation from future pandemics, but succeeding at DTC requires a different set of skills than the B2B environment you’re used to. A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end.

Wholesale 278

Wholesale Payment Services Fulfillment Returns 278

Retail TouchPoints

JUNE 22, 2022

Herrington joined Amazon as VP of Consumables in 2005, launched Amazon Fresh in 2007 and was promoted to SVP of Consumables in 2014. Prior to joining Amazon, Herrington served as CEO of KeepMedia and VP of Marketing at online grocery retailer Webvan. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer.

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Fulfillment Finance Promotions Customer Experience 261

Retail Focus

APRIL 18, 2024

This solution allows retailers and brands to take ownership of post-sale communications and deliver branded delivery updates as well as customer engagement and re-targeting opportunities at the moment shoppers are most likely to engage with branded communications, between checkout and delivery.

Management 147

Management Fulfillment Checkout Promotions 147

Retail TouchPoints

NOVEMBER 17, 2023

The letdown customers experience when their orders don’t arrive on time, or at all, results in uncertainty and distrust that’s difficult — if not impossible — to remedy. They also offer discounts, promotions, free shipping and other value-added services for substitute products to make them more appealing.

Customer Experience 251

Customer Experience Inventory Management Fulfillment Inventory Turnover 251

Retail TouchPoints

SEPTEMBER 8, 2023

At the same time, many retailers are reporting higher and higher shipping costs, which are affecting profits on their balance sheets. And although omnichannel fulfillment is growing in importance, they still want to drive offline sales and bring people into the store, while also minimizing the impact of shipping costs on their bottom line.

Merchant Services 218

Merchant Services Shipping Fulfillment Markdowns 218

Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers. The brand also opened a pop-up shop from Dec.

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Shipping Fulfillment Checkout Fashion 304

Retail TouchPoints

MARCH 17, 2022

Walmart is promoting a range of employee benefits and touting advancement opportunities as it works to fill more than 50,000 U.S. Convenience store retailer Casey’s will host in-person hiring events March 23 and 24 at its more than 2,400 stores to fill 5,000 positions. Walmart Promotes Internal Growth and Employee Wellness.

Merchant Services 258

Merchant Services Payment Services Promotions Management 258

Inside Retail

SEPTEMBER 20, 2022

During the Covid-19 pandemic, grocers managed an unprecedented level of online orders for fulfilment via delivery and click-and-collect. The challenges during this time were related mostly to a lack of delivery slots and product and labour shortages, which impacted the ability to fulfil orders in a timely manner (or at all). .

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Grocer Fulfillment Promotions Returns 243

Retail TouchPoints

AUGUST 28, 2023

“For the back-to-school season, 42% of consumers say they are spending more, but 57% are trading down for lower prices,” said Caila Schwartz, Director of Consumer Insights and Strategy for Retail and Consumer Goods at Salesforce during an Aug. And to do so they’re “literally looking at things line by line,” said Schwartz.

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Returns Fulfillment Shipping Checkout 228

Inside Retail

JUNE 1, 2023

Sophia Pope is the sales and customer success leader for Shipstation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders. Another strategy, she says, is to automate fulfilment. This is especially true with women’s apparel, for example. “We’ve

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Returns Shipping Promotions Fulfillment 234

Retail TouchPoints

OCTOBER 18, 2023

Mulligan will remain in his role until February 2024, at which time he will transition to a strategic advisor role until his official retirement in February 2025. Two of Target ’s top executives — COO John Mulligan and Chief External Engagement Officer Laysha Ward — have announced plans to retire.

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Planning Promotions Finance Fulfillment 147

Retail TouchPoints

NOVEMBER 25, 2020

At Mejuri, we view data as a strategic asset, especially when it helps us create more compelling customer experiences,” said Majed Masad, COO at Mejuri in an interview with Retail TouchPoints. “Shopper behavior is also less predictable today, requiring more creative experimentation in merchandising and marketing.

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Markdowns Fulfillment Shipping Marketing Spend 194