Inside Retail

JUNE 1, 2022

E-commerce businesses are fighting for consumers’ attention at an extraordinary rate. In an industry that’s already heavily saturated, hundreds of emerging digital channels have made it increasingly difficult to stand out, writes Simon Kelly, solutions manager, Apac at ChannelAdvisor. Market at the right time.

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Social Commerce Fulfillment Wholesale Consumer 130

Retail TouchPoints

APRIL 18, 2023

His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f. Now Flip is planning an “aggressive” expansion beyond the beauty category in the coming months that is likely to enlarge both its brand portfolio and its user base. “I And that’s what he did.

Marketing 269

Marketing Payment Services Beauty and Health Fulfillment 269

Retail TouchPoints

AUGUST 9, 2022

Marketplaces, social media and branded ecommerce experiences offer a multitude of opportunities for brands to build customized plans for global growth, but often that “local” piece gets lost in translation (pun intended). You want to also offer consumers something that hasn’t been fulfilled by their current options.”

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Social Commerce Returns Consumer Marketing 286

Retail TouchPoints

JANUARY 24, 2023

Social shopping is becoming more and more popular given the surge in social media usage and the ease of completing a transaction without ever leaving the app. It’s no surprise that social commerce sales are expected to reach $45.74 Prior to SMI, Li held a senior role at Comscore, Inc., billion in 2022.

Advertising 245

Advertising Social Commerce Consumer Fulfillment 245

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. reads the company announcement.

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Merchant Services Payment Services Shopping Checkout 258

Retail TouchPoints

AUGUST 5, 2021

“The migration of some consumer activity to online browsing and buying indicates that if retail destinations are to maximize their revenue potential post-COVID, then they need to be able to embrace these behaviors,” said Diane Wehrle, Marketing & Insights Director at Springboard. “ Photo credit: Galleria Dallas.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

OCTOBER 15, 2021

More and more, that means rethinking product development and expanding their sizing and assortment planning to represent a wider range of sizes and body shapes. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. billion in the U.S.

Consumer 290

Consumer Merchant Services Markdowns Fulfillment 290

Retail TouchPoints

OCTOBER 14, 2022

As TikTok kicks off its second annual TikTok World business summit, the social media juggernaut is making headlines for more than just new platform updates. based fulfillment centers in a bid to directly challenge ecommerce giants like Amazon and Shopify.

Advertising 286

Advertising Fulfillment Returns Shopping 286

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. However, there are other dynamics at play that will impact seasonal results.

Merchant Services 259

Merchant Services Payment Services Promotions Location 259

Retail TouchPoints

DECEMBER 14, 2021

The power of this new social experience design process is that it extends beyond the design and planning stage. It becomes a cross-category and cross-department resource after the store’s public unveiling, as the new social visual teams convert to marketing and promotion teams to support the retailer and brand. Michelle M.

Marketing 315

Marketing Planning Consumer Fulfillment 315

Retail TouchPoints

JULY 1, 2022

“Real-time testing with customers like Wayfair is critical to making autonomous freight movement a viable solution in the future,” said Craig Harper, EVP and Chief Sustainability Officer at J.B. At Wayfair, innovation is at the core of everything we do, and this pilot with J.B. Hunt in a statement.

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Home Furnishings Planning Location ATS 268

A1 Retail

NOVEMBER 18, 2021

Over half of UK shoppers (55%) plan to shop during Black Friday/Cyber Monday. Over a third (36%) of consumers are planning to spend more than in 2020, an average of £363 over the weekend . ” Many Brits are planning to make BFCM in-store purchases at local shops (43%) and independently owned businesses (31%).

Social Commerce 40

Social Commerce Beauty and Health Planning Accessories 40

Retail TouchPoints

NOVEMBER 16, 2020

“This year saw Western brands taking a bigger percentage of total Singles Day sales,” said Andy Halliwell, Senior Director of Retail at Publicis Sapient in an interview with Retail TouchPoints. These brands’ sales are growing at rates of 200% to 300% year on year.”. Extended Festival Designed to Mitigate Fulfillment Crunch.

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Fulfillment Consumer Marketing Shopping 204

Retail TouchPoints

JULY 30, 2020

The final shopping lists that are created and shared by teachers will present “information that could reflect schools’ reopening plans and affect how much consumers actually spend,” the NRF reported in a press release. The move from school supplies and apparel to hardware and computers wasn’t at all surprising to us,” Sides explained.

Merchant Services 258

Merchant Services Advertising Apparel Planning 258

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We With more shoppers in our network, that’s more shoppers at Polywood that can use one-click checkout. It was an involved, intense process. said Narang.

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Checkout Merchant Services Payment Services Customer Experience 193

Retail TouchPoints

NOVEMBER 10, 2020

The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle. A survey by Accenture found that 75% of consumers say they’ll do at least some of their holiday shopping online, up from 65% in 2019, while 43% plan to shop online exclusively.

Shipping 246

Shipping Fulfillment Shopping Consumer 246

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 141

Consumer Payment Services Fulfillment Advertising 141

Retail TouchPoints

MARCH 2, 2022

Qurate Retail Group has restructured its organization and launched a new business unit focused on livestreaming as it looks to “accelerate its leadership in video commerce.”. That said, we need to move at speed to stay competitive and relevant in this highly dynamic time for retail. In fiscal 2021, QVC U.S. In fiscal 2021, QVC U.S.

Fulfillment 170

Fulfillment Marketing Shopping Customer Experience 170

Retail TouchPoints

NOVEMBER 14, 2023

The retailer, known for its ultra-low prices and treasure hunt customer experience, plans to file a lawsuit on Nov. House of Representatives for alleged human rights abuses at supplier companies and evasion of import tariffs. Temu is taking its fight against impostors and “cybersquatters” to the courts. 16, 2023 in the U.S.

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Fast Fashion Customer Experience Promotions Fashion 227

Retail TouchPoints

JANUARY 15, 2021

A closer look at these metrics allows you to revisit your business strategy, sharpen the systems you have in place and increase sales. But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. Evaluating 2020 Metrics and Planning for 2021.

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Payment Services Promotions Shipping Planning 149

A1 Retail

JUNE 15, 2021

Study based on views of 10,000 European consumers and 550 senior execs at Europe’s top eCommerce retailers. One-quarter (25%) say they are creating new local fulfilment centres to meet demand, whilst half (50%) have responded to increased cross-border demand since the start of the crisis by expanding the range of payment methods they offer.

Merchant Services 58

Merchant Services Payment Services Consumer Shopping 58

Retail TouchPoints

NOVEMBER 18, 2020

When you think about customer intimacy and your ability to guide and touch and feel, and engage all the senses, the safety component of this pandemic requires you to remove them from some of that,” said Wesley Rhodes, VP of R&D and Technology Transformation at Kroger during the panel discussion. “I million engagements in its first week.

Customer Experience 225

Customer Experience Kiosk Clienteling Fulfillment 225

Retail TouchPoints

AUGUST 30, 2023

Providing shoppers with greater visibility regarding delivery dates would have a significant impact on their decision-making process when selecting a shipping option or considering the use of BOPIS (buy online, pick up in-store), which offers the convenience of same-day pick-up at no additional cost.

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Checkout Shipping Customer Experience Point of Sale 231

Retail TouchPoints

NOVEMBER 1, 2022

You need to do research and keep up with trending videos and audios, you need to plan your content and, record and edit. Given the time, creative energy and brain power it takes to create resonant content that shows up in coveted social feeds, many influencers are scaling back on their partnerships. (And

Marketing 147

Marketing Consumer Fulfillment Social Commerce 147

Inside Retail

MARCH 25, 2024

In an exclusive interview with Inside Retail , Matej Urban, regional director of platform services, at Zalora Group, delved into Zalora’s platform services strategy, exploring its transformative potential and the roadmap ahead for shaping Southeast Asia’s e-commerce landscape.

Fulfillment 130

Fulfillment Social Commerce Fashion Marketing 130

Retail TouchPoints

JULY 9, 2020

However, new estimates from the Boston Consulting Group published in May revealed that global luxury sales could fall by between $85 and $120 billion in 2020 — a 29% drop that slows a decade of growth across luxury categories, according to Sarah Willersdorf, Global Head of Luxury at Boston Consulting Group. “In

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Clienteling Consumer Accounting Boutique 271

Retail Next

APRIL 1, 2021

It’s seamless and can reorient around a customer’s changing needs, sometimes at a moment’s notice. . Customers (or should I say “shoppers”) don’t look at different channels. Shoppers look at a retailer and engage how, when, why and where they want to. Technology is at the foundation of this decade’s transformation.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Breaking News: Instacart has appointed Facebook executive Fidji Simo as its new CEO. Amazon News. Other News.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail TouchPoints

OCTOBER 20, 2020

While the 99 speakers at the 2020 Retail Innovation Conference , held Oct. Dave Coles, Senior Partner Manager of eCommerce, Pinterest “Our thinking is that the value unlock is at the start of the customer journey with the discovery and automation phase. Shoppers need more than just a fast, convenient purchase at the best price.

Merchant Services 149

Merchant Services Shopping Consumer Business Communication 149

Retail TouchPoints

JUNE 3, 2021

Two years ago, online retail’s market share was sitting at 13.6% , according to eMarketer. Even if brands and retailers don’t have a physical store, they have an opportunity to create a seamless customer-focused experience that spans across their branded ecommerce sites, marketplaces and even social channels.

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). Scot: [1:14] Huh figures you never know where it’s going to come at you. Episode 297 of the Jason & Scot show was recorded on Tuesday October 4, 2022.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Inside Retail

NOVEMBER 7, 2022

Meanwhile, the gross merchandise value (GMV) of Southeast Asia’s e-commerce market is expected to grow by a CAGR of 17 per cent from US$129 billion in 2022 to US$280 billion in 2027, and the number of digital consumers in the region is expected to grow to 370 million by the end of 2022. Here’s a look at the key dates you need to know.

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ATS Social Commerce Consumer Promotions 130

Retail Geek

JANUARY 12, 2024

2023 Predictions Recap Jason : At least 2 retail bankruptcies (besides Party City) Yes BNPL Consolidation (Klarna, Affirm, Afterpay. Sezzle) – at least one merges/exits US or BNPL. At least 1 top 20 retailer launches a digital in-store ad network AI is even hotter at end of 2024 than now. Shein successful IPO.

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Drop-Shipping Apparel Shipping Fast Fashion 59

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. Moreover, retailers can use predictive analytics to forecast future trends and plan accordingly.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. Moreover, retailers can use predictive analytics to forecast future trends and plan accordingly.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail TouchPoints

DECEMBER 11, 2023

When we were thinking about starting KIKI, we really looked at it through the perspective of how we would want to start a brand today — and that would be starting with community first ,” Garner said in an interview with Retail TouchPoints. “ We wanted to give [that community] the power to actually choose what we create. ”

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Accounting Consumer Planning Marketing 262

Retail TouchPoints

AUGUST 25, 2020

With retailers continuing to reopen their doors to the public, the question remains — what COVID-19-necessitated retailing strategies will make their way into go-forward plans, and which of those will be forgotten? With the largest livestreaming market in the world, China has cracked the code on how to integrate entertainment and commerce.

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Payment Services Fulfillment Store Operations Consumer 296