Retail TouchPoints

MARCH 5, 2021

Majid Al Futtaim , the exclusive franchisee of French hypermarket chain Carrefour in the United Arab Emirates, has opened a fully automated micro-fulfillment center (MFC) at the Carrefour store in Ibn Battuta Mall in Dubai.

Fulfillment 264

Fulfillment Location Planning Management 264

Retail TouchPoints

MARCH 25, 2024

To mark Earth Month in April, Staples is launching a battery recycling program that has already seen recycling rates soar from less than 50 batteries per week to thousands per location in test stores. Staples has leveraged consumer recycling behavior research from MIT and partnered with Call2Recycle and ERI to design the program.

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ATS Returns Consumer Location 283

Retail TouchPoints

OCTOBER 29, 2020

Walmart will test combining store/fulfillment center locations at four existing stores, using them as test beds for new technology, digital tools and physical enhancements. The stores will focus on implementing new tools that can help speed up both customer service and order fulfillment.

Fulfillment 193

Fulfillment Shopping Checkout Apparel 193

Retail TouchPoints

DECEMBER 10, 2021

Shoppers are now used to placing orders and picking them up at their own convenience, and this habit is unlikely to change even post-pandemic. That means open air shopping centers have become even more attractive due to how they can make curbside and BOPIS fulfillment easier to handle. I think people just feel more at home outside.”.

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Location Shopping Fulfillment Grocer 320

Retail TouchPoints

APRIL 25, 2024

“Innovation and continually enhancing our idyllic shopping atmosphere, along with our collection of the most desirable brands, is what excites Woodbury Common’s shoppers, and we look forward to enhancing our guest service experience with our luxurious VIP Suite,” said Mark Silvestri, President of Development at Simon in a statement.

Inventory Management 227

Inventory Management Customer Experience Fulfillment Shopping 227

Retail TouchPoints

NOVEMBER 17, 2023

The devices “have high-quality cameras on them, and we’re instructing our associates to take pictures of the overheads at an appropriate cadence,” throughout the day, said Hari Ramamurthy, a Technology Fellow at The Home Depot in an interview with Retail TouchPoints.

Loss Prevention 223

Loss Prevention Visual Merchandising Store Operations Fulfillment 223

Retail TouchPoints

APRIL 8, 2024

“This and other difficult decisions have been made, including the decision to close all retail locations. Bodkins took pains to stress that Boisson’s setback is not a failure for the NA category at large. Bodkins took pains to stress that Boisson’s setback is not a failure for the NA category at large. “No

Wholesale 263

Wholesale Fulfillment Planning Location 263

Retail TouchPoints

JANUARY 9, 2024

The youth-oriented retailer chose the Nedap solution for its ability to help improve inventory accuracy and enhance omnichannel fulfillment capabilities, including increased usage of buy online, pick up in-store (BOPIS) functionality.

Fulfillment 233

Fulfillment Location Shopping ATS 233

Retail TouchPoints

JULY 27, 2023

“Flybuy has powered our curbside pickup program for years, which has enabled us to boost efficiency, reduce wait times and ultimately increase customer satisfaction,” said Drew Chamberlain, Director of Operations and CX at Joann in a statement. “We

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Location Planning Store Operations Customer Experience 198

Retail TouchPoints

FEBRUARY 13, 2024

The robots from Simbe support the solution provider’s Store Intelligence platform, providing real-time inventory insights to better inform product stocking, ordering, merchandising and ecommerce fulfillment.

Fulfillment 254

Fulfillment Supermarket Marketing Location 254

Retail TouchPoints

SEPTEMBER 20, 2023

Toward Pay Increases Photo courtesy Amazon Amazon has opened more than 50 new fulfillment centers, delivery stations and same-day delivery sites in the U.S. The ecommerce giant plans to hire 250,000 full-time, part-time and seasonal workers for fulfillment center and transportation roles in hundreds of cities across the U.S.

Planning 254

Planning Fulfillment Payment Services Location 254

Retail TouchPoints

DECEMBER 15, 2023

Kroger has kicked off a multi-year agreement to have Gatik AI ’s autonomous box trucks transport products from the retailer’s Dallas customer fulfillment center to multiple retail locations in the area. In fact, Walmart has worked with Gatik for autonomous deliveries from distribution centers to stores in Bentonville, Ark.

Marketing 252

Marketing Fulfillment Location Shopping 252

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. s Mosaic District — its first-ever location.

Consumer 259

Consumer ATS Location Apparel 259

Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years.

Employee Engagement 279

Employee Engagement Checkout Store Operations Fulfillment 279

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 208

Checkout Payment Services ATS Accounting 208

Retail TouchPoints

NOVEMBER 11, 2020

However, AT&T. was able to draw on lessons it learned from operating during the early days of COVID-19 to make the experience safe and orderly. The company also learned how to navigate repairs and adjust operations to meet the unique requirements of the current conditions. “At of its stores open.

ATS 254

ATS Fulfillment Outdoor Management 254

Retail TouchPoints

FEBRUARY 8, 2023

“This store is the first of many to open in the coming months and years as franchising becomes a significant growth engine for The Vitamin Shoppe, building on our industry-leading position in the flourishing health and wellness space,” said Laura Coffey, CFO of The Vitamin Shoppe in a statement.

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Planning Location Checkout Marketing 229

Retail TouchPoints

SEPTEMBER 25, 2023

Retail TouchPoints (RTP): How are the increasing demands for fast fulfillment affecting supply chains? That increases the need for [domestic] storage locations, including warehouses and retail stores that are close to where your markets are. What you offer [in terms of fast fulfillment], and to whom, is very important.

Returns 304

Returns Supply Chain Management Fulfillment Customer Experience 304

Retail TouchPoints

JANUARY 3, 2024

Pitney Bowes and PackageHub have debuted a no-box, no-label returns drop-off network at nearly 1,000 locations nationwide, with the promise of hundreds more launching soon. These new returns locations augment the existing network of 30,000 postal locations where Pitney Bowes currently offers no-label returns.

Returns 147

Returns Drop-Shipping Merchant Services Fulfillment 147

Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. Prior to this, online orders had been fulfilled from a central distribution center. Click-and-collect, a.k.a.

Fulfillment 210

Fulfillment Promotions Shipping Store Operations 210

Retail TouchPoints

SEPTEMBER 15, 2023

The Albertsons Flash service is available at 2,000 locations across banners including Albertsons, Safeway, Vons, Jewel-Osco, Shaw’s, Acme and Tom Thumb. Walmart, which already offers pickup and delivery from 4,000 of its stores, has expanded into late-night delivery for orders placed by 9:30 p.m.

Fulfillment 244

Fulfillment Location Planning Store Operations 244

Retail TouchPoints

NOVEMBER 9, 2022

Items will be fulfilled from Sephora’s 500+ U.S. Customers can use either the DoorDash app or website, and members of the Sephora Beauty Insider loyalty program can earn points for these purchases by linking their account on the DoorDash app’s Sephora store page. Items from U.S. per order or an annual fee of $49.

Fulfillment 273

Fulfillment Wholesale Accounting Consumer 273

Retail TouchPoints

JANUARY 19, 2023

Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. “We’ve cooperated fully, and the government’s allegations don’t reflect the reality of safety at our sites. .

Planning 281

Planning ATS Shipping Location 281

Retail TouchPoints

JULY 5, 2022

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. At the same time, they will build out more robust retention toolkits that represent the diverse behaviors of consumers.

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Fulfillment Social Commerce Customer Retention Consumer 263

Retail TouchPoints

SEPTEMBER 22, 2023

Separate logistics from locations: Warehousing and distribution locations constrain traditional supply chains. There’s a different approach: Use networks and technology to separate logistics from locations. Retailers have options. Organizations purchase solutions through building or leasing physical spaces. Reduce cost.

Shipping 257

Shipping Wholesale Fulfillment Consumer 257

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. These [second locations] take those shoppers out of the regular store’s aisles into a space that can be fully automated with robotics, floor to ceiling.

Payment Services 352

Payment Services Checkout Fulfillment Kiosk 352

Retail TouchPoints

DECEMBER 22, 2020

Seeking to minimize customers’ return complexities, Walmart has partnered with FedEx for at-home pickup of unwanted gifts or ill-fitting apparel. Customers without access to a printer at home can choose the “Drop off at FedEx” return method. Additionally, Walmart is striving to make the entire return process more sustainable.

Returns 241

Returns Drop-Shipping ATS Shipping 241

Retail TouchPoints

AUGUST 28, 2023

The retailer noted that eliminating store fulfillment for Nordstrom Rack digital orders was a big reason why banner sales suffered. Nordstrom still has strong faith in the Rack business model; as it has shuttered all Nordstrom and Rack locations in Canada, it has opened or relocated nine Nordstrom Rack locations across the U.S.

Fulfillment 233

Fulfillment Location Planning Store Operations 233

Retail TouchPoints

AUGUST 7, 2023

Department of Labor’s Occupational Safety and Health Administration (OSHA) has issued another citation to Amazon for exposing its workers to ergonomic hazards and failing to provide proper medical care, this time at its fulfillment center in Logan Township, N.J. Aurora and Colorado Springs, Colo.; Nampa, Idaho; Waukegan, Ill.;

Fulfillment 228

Fulfillment Location ATS Store Operations 228

Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. Gonzalez: The community-driven aspect is a big part of it.

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Loss Prevention Visual Merchandising Sporting Goods Store Operations 288

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 224

Fulfillment Payment Services Beauty and Health Checkout 224

Retail TouchPoints

DECEMBER 22, 2021

A fleet of fully autonomous delivery robots that carry food and retail items have debuted at the Cincinnati/Northern Kentucky International Airport (CVG). Passengers can use their mobile devices to order contactless deliveries to their location in the airport’s Concourse B from select retail stores operated by Paradies Lagardère.

Store Operations 312

Store Operations Customer Experience Location ATS 312

Retail TouchPoints

FEBRUARY 26, 2024

Daniel’s Jewelers has been at the center of it all, although from the perspective of Sherwood’s grandson David, who now runs the company, the things that matter most have changed very little over the decades. His father and uncle, who were running the company at that time, were ready to retire, so David was brought in to help find a buyer.

Loss Prevention 291

Loss Prevention Jewelry Payment Services Accounting 291

Retail TouchPoints

FEBRUARY 7, 2024

to serve its expanding store fleet. The retailer also has signed leases for planned new stores in four locations: Potomac Mills in Woodbridge, Va.; Mall at Prince George’s in Hyattsville, Md.; We’ve seen growing demand for Primark stores across the U.S., We’ve seen growing demand for Primark stores across the U.S.,

Planning 261

Planning Location Fashion Consumer 261

Retail TouchPoints

SEPTEMBER 29, 2020

Leverage Digital Tech for Touchless Store Experiences. Retailers are faced with the task of creating immersive shopper journeys within their brick-and-mortar stores, while at the same time reassuring skittish consumers that the experience is safe for them. Market at Samsung Electronics America Display Division. “We

Payment Services 271

Payment Services Fulfillment Location Shipping 271

Retail TouchPoints

MARCH 27, 2024

Untuckit will open at least 14 new brick-and-mortar locations this year, with the first seven set to open by May in California, New York, New Jersey, Florida and Georgia, according to multiple media reports. The apparel retailer currently operates 84 stores across the country.

Apparel 240

Apparel Payment Services Location Shopping 240

Retail TouchPoints

JUNE 2, 2020

Beginning this month, Nuro will use its fleet of vehicles to fulfill prescription and essentials orders placed through CVS. Th program will initially serve three zip codes near the CVS store in Bellaire, Texas, with no additional delivery fee. “We Nuro also works with Fry Food Stores for a delivery service in Scottsdale, Ariz.

Marketing 150

Marketing Fulfillment Store Operations Location 150