Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

Checkout 223

Checkout Store Layout Payment Services Kiosk 223

Inside Retail

NOVEMBER 27, 2023

From AI-powered inventory systems to smart carts that personalise in-store shopping, the technological innovations are not only reshaping how retailers operate but also how they interact and engage with their customers. Amazon has been at the forefront of personalised shopping experiences.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

MARCH 18, 2021

The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will be as much about making shoppers comfortable as it will be about enticing them back. You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it. Look at some of the sporting goods retailers.

Sporting Goods 297

Sporting Goods Fulfillment Returns Store Layout 297

Retail TouchPoints

NOVEMBER 5, 2020

When it comes to online merchandising, there are plenty of subtle but effective in-store tactics that can be difficult to replicate. Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . Don’t ignore checkout.

Checkout 220

Checkout Store Layout Promotions Accessories 220

Retail TouchPoints

JANUARY 25, 2023

One major phone and computer manufacturer delivers perhaps the best example of this type of showroom experience, with experts on hand to guide customers through purchases and tech issues. Trying out new products and discovering new ways to use familiar ones can help customers build loyalty to a brand.

Store Layout 226

Store Layout Sporting Goods Consumer Location 226

Retail TouchPoints

JULY 16, 2020

“I think that that people are sort of leaning into the fact that we’re not going to get things to be the way that we want them as soon as we’d like,” said Ericka Podesta McCoy, CMO at Resonate in an interview with Retail TouchPoints. Contactless Is Important, But Don’t Let It End At Curbside Pickup. In fact, 50%.

Returns 257

Returns Apparel Store Layout Specialty Retailers 257

V Count

MARCH 25, 2021

Store Operations & Staffing Analyzing traffic data enables the store operations team to optimize staffing according to peak and slow hours to create optimal customer experiences and increase conversions and sales.

ATV 52

ATV Store Layout Store Operations Shopping 52

V Count

NOVEMBER 26, 2021

The V-Count Ultima AI people counting sensor is placed at the entrances of a store to measure incoming visitor traffic with an accuracy of 99.9%. Queue management systems that help retail stores operate smoothly and offer a better customer experience. Customer Counter. customer experience.

Checkout 52

Checkout Store Layout Customer Experience Management 52

Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?

Loss Prevention 272

Loss Prevention Sporting Goods Customer Experience Store Layout 272

Retail TouchPoints

JUNE 17, 2020

As the world re-emerges from stay-at-home mandates, ROI for any brick-and-mortar venture dollar will need to be justified more than ever. We will see store closures and rationalized footprints. IRL, a pop-up collective at Water Tower Place in Chicago in 2017, did just that. Layout And Merchandising Strategies.

Store Layout 164

Store Layout Planning Finance Store Operations 164

I Vend

DECEMBER 10, 2023

Read more Retail operations are built on a number of interlocking processes, each of which feeds into, or from the others. Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform.

Shrinkage 75

Shrinkage Inventory Management Store Layout Checkout 75