Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

Checkout 207

Checkout Store Layout Payment Services Kiosk 207

Retail TouchPoints

OCTOBER 24, 2023

At the same time, the Federal Reserve continues to raise interest rates in an effort to cool inflation, making it more expensive for companies to borrow and expand. Retailers implemented ad hoc backend solutions for responding to increased demand for in-store pickup and home delivery services, but many of those solutions were band-aids.

Store Layout 263

Store Layout Consumer Customer Experience Returns 263

Retail TouchPoints

FEBRUARY 28, 2024

Like LEGO sets that get creative builders started with guided instruction, prebuilt data models like those outlined above can help organizations improve their data management and analysis capabilities, promote collaboration across departments and ultimately make better decisions based on data-driven insights at lower cost, time and project risk.

Inventory Turnover 211

Inventory Turnover Supply Chain Management Store Layout Marketing 211

Retail TouchPoints

MAY 9, 2022

Corporate employees immediately felt the benefits, largely because they were given the newfound power to work from anywhere and at any time. Through their long-term partnership, which reached a whole new level of value during the pandemic, Vans has reduced overall time spent documenting store concepts by 25%.

Visual Merchandising 248

Visual Merchandising Store Layout Boutique Apparel 248

Retail TouchPoints

SEPTEMBER 30, 2020

However, merchandisers (who own the planograms) often find that their instructions aren’t always executed properly, and that their planograms are mis-executed in the “realograms” — which is a term that describes how a shelf is ultimately set up at the execution level. At best, they will become frustrated as they search for what they need.

Store Layout 163

Store Layout Management ATS Store Operations 163

Wiser

JULY 31, 2023

In the competitive world of retail, ensuring your products are in the right place at the right time can mean the difference between profit and loss. A planogram is a visual diagram that details where every product on a retail store shelf should be placed. This is where planogram compliance comes into play.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

Retail TouchPoints

FEBRUARY 15, 2021

But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Among the winning strategies was a shift to ecommerce operations. A Look at the Market. The in-store experience remains a crucial part of consumer expectations.

Fulfillment 270

Fulfillment Checkout Store Layout Consumer 270

Inside Retail

NOVEMBER 27, 2023

At the heart of this transformation is AI’s capacity to sift through not only past sales data but also real-time analytics, customer behaviours, market trends, and even external factors like weather conditions or local events that might impact demand. Amazon has been at the forefront of personalised shopping experiences.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

MARCH 18, 2021

The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will be as much about making shoppers comfortable as it will be about enticing them back. You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it. Look at some of the sporting goods retailers.

Sporting Goods 293

Sporting Goods Fulfillment Returns Store Layout 293

Retail TouchPoints

JANUARY 25, 2023

A flat-pack furniture retailer’s maze-like store layout shows customers how their products work in different settings and gives them the chance to touch and try out items. Viral Shah is VP and Head of Strategy at frog San Francisco, part of Capgemini Invent. Offer a playground for immersive experimentation.

Store Layout 219

Store Layout Sporting Goods Consumer Location 219

Retail TouchPoints

NOVEMBER 5, 2020

When it comes to online merchandising, there are plenty of subtle but effective in-store tactics that can be difficult to replicate. Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . Not to mention the fact that there is value in physical touch.

Checkout 207

Checkout Store Layout Promotions Accessories 207

Retail TouchPoints

JULY 16, 2020

“I think that that people are sort of leaning into the fact that we’re not going to get things to be the way that we want them as soon as we’d like,” said Ericka Podesta McCoy, CMO at Resonate in an interview with Retail TouchPoints. Contactless Is Important, But Don’t Let It End At Curbside Pickup. In fact, 50%.

Returns 242

Returns Apparel Store Layout Specialty Retailers 242

V Count

MARCH 25, 2021

Store Operations & Staffing Analyzing traffic data enables the store operations team to optimize staffing according to peak and slow hours to create optimal customer experiences and increase conversions and sales. And what can they hope to gain from it?

ATV 52

ATV Store Layout Store Operations Shopping 52

V Count

APRIL 1, 2021

You have to treat everyone that visits your store like a premium customer, interact with them as if they were your only customer, and watch one-time buyers turn into regular customers. Improve in-store operations Nothing causes cart abandonment more than long lines and waiting times in a store.

Customer Experience 91

Customer Experience Checkout Store Layout Advertising 91

365 Retail

SEPTEMBER 23, 2021

Reimagining the role of the store as an online fulfilment channel will become an increasing priority for retailers in their post-pandemic recovery, the latest IDC White Paper, sponsored by Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls , has revealed.

Fulfillment 52

Fulfillment Store Layout Shipping Consumer 52

Wiser

MAY 11, 2018

This method can be better than a public crowd who may have a shorter attention span or be unable to answer more complex questions about your store. . All store operators and brands need access to actionable in-store KPIs. It’s like running a focus group at scale. Introducing Wiser’s Private Crowd

Store Layout 60

Store Layout Promotions Target Market Location 60

Retail TouchPoints

DECEMBER 25, 2023

in its fiscal year 2023 (ending in September) versus 2022…which may come as no surprise to you at all if you’ve been in a Costco on a Saturday lately. The retail intelligence solutions to effectively analyze a shelf set and store layout are readily available to retailers that want to make the best use of their space.

Customer Experience 225

Customer Experience Dead-Stock Store Layout Point of Sale 225

Wiser

JUNE 30, 2020

In this article, we’ll look at what assortment planning is and how you can do it effectively. It’s all about forecasting demand and meeting it with the best product selection, promotions, branding, and store layouts. You should always be doing the next cycle of planning with historical data at your disposal.

Planning 78

Planning Visual Merchandising Cross Merchandising Store Layout 78

Mass Relators

JANUARY 20, 2023

Todd Vasos began an exciting new leadership chapter at Dollar General Corp. MMR is proud to honor Vasos with a Lifetime Achievement Award in recognition of his successful and impactful career, including accomplishments achieved during his CEO tenure at Dollar General. where he led the operations teams and later served as a merchant.

Beauty and Health 52

Beauty and Health Store Layout Merchant Services Advertising 52

V Count

OCTOBER 21, 2022

Adopting traffic counting technology for your physical location is a smart move if you own a retail chain, manage a store, operate a mall, or operate an entertainment venue. The accuracy of a people counter is at times overlooked by potential customers. The Most Important Quality: Accuracy.

Technical Support 52

Technical Support Store Layout Location Marketing 52

V Count

NOVEMBER 26, 2021

The V-Count Ultima AI people counting sensor is placed at the entrances of a store to measure incoming visitor traffic with an accuracy of 99.9%. This can save operational costs and free up other staff members to work on other activities like stocking shelves or clearing inventory. Reduce queues and wait-lines.

Checkout 52

Checkout Store Layout Customer Experience Management 52

Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?

Loss Prevention 254

Loss Prevention Sporting Goods Customer Experience Store Layout 254

Retail TouchPoints

JUNE 17, 2020

As the world re-emerges from stay-at-home mandates, ROI for any brick-and-mortar venture dollar will need to be justified more than ever. We will see store closures and rationalized footprints. IRL, a pop-up collective at Water Tower Place in Chicago in 2017, did just that. Layout And Merchandising Strategies.

Store Layout 163

Store Layout Planning Finance Store Operations 163

I Vend

DECEMBER 10, 2023

Read more Retail operations are built on a number of interlocking processes, each of which feeds into, or from the others. Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform.

Shrinkage 87

Shrinkage Inventory Management Store Layout Checkout 87