Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. In manufacturing, product substitution can be a valuable tool for optimizing inventory management.

Customer Experience 253

Customer Experience Inventory Management Fulfillment Inventory Turnover 253

365 Retail

DECEMBER 8, 2021

During the dizzying heights of peak season, retail operations of all shapes and sizes are put to the test to meet increased consumer demand. Many small to medium-sized retailers often think that in order to grow they’ll need to make large-scale investments into robust stock inventory management systems to meet demand effectively.

Inventory Management 52

Inventory Management Management Fulfillment Supply Chain Management 52

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic.

Merchant Services 256

Merchant Services Shipping Fulfillment Inventory Management 256

Retail TouchPoints

JUNE 6, 2023

While that’s attractive marketing fodder for retail CMOs who want to appeal to environmentally minded consumers, CFOs will appreciate the potential profitability of selling an article of clothing not just once but twice or more in the circular economy. Opportunity #1: Cost-efficient inventory management.

Merchant Services 266

Merchant Services Inventory Management Shipping Consumer 266

Inside Retail

JANUARY 11, 2022

Retailers are now investing significant resources into logistics, deploying the latest inventory management systems, automating warehouses and hiring hundreds of hardworking staff in an effort to pick, pack and ship online orders as quickly as possible. Using this stock to fulfil online orders is known as ship-from-store. .

Fulfillment 200

Fulfillment Shipping Inventory Management Location 200

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 267

Store Operations Shipping Fulfillment Store Layout 267

Retail TouchPoints

APRIL 25, 2022

The supply chain challenges of the past few years have underscored the importance of proper and efficient supply chain management. Failure to meet customers’ expectation of timely, cost-effective and ethical delivery of goods can profoundly impact a company’s ability to retain consumers.

Supply Chain Management 304

Supply Chain Management Inventory Management Shipping Management 304

Retail TouchPoints

OCTOBER 6, 2023

Accurate demand forecasting is the bedrock of efficient inventory management — a vital logistics function that should be operating at peak performance levels during the holiday shopping season when consumers expect the inventory they want to be available. 3: Order accuracy. Peak season is not forgiving of errors.

Fulfillment 288

Fulfillment Returns Shipping Promotions 288

Retail TouchPoints

MAY 10, 2023

For consumer-packaged goods (CPG) brands wanting to lead their category at major retailers, it’s critical to be strategic and adaptable with a logistics strategy. Technology Leads to Category Leadership Shipping technology has significantly improved in recent years and is now a massive determinant of CPG brand success.

Shipping 263

Shipping Inventory Management Location Management 263

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. Also, packaging can be fully customizable.

Fulfillment 314

Fulfillment Shipping Inventory Management Management 314

Retail TouchPoints

JUNE 26, 2023

Groundbreaking at the time, but now sorely outdated, UPCs are finally getting a facelift and moving into the 21st century thanks to the GS1 Sunrise 2027 initiative. Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy. Who doesn’t want that?

Merchant Services 276

Merchant Services Inventory Management Grocer Customer Experience 276

Retail Focus

SEPTEMBER 7, 2021

Ben Balfour, Business Operations Director at Advanced Supply Chain Group , shares top tips about how retailers can prepare their supply chains for a Black Friday and Christmas sales surge. Ben Balfour, Business Operations Director at Advanced Supply Chain Group. The first affects stock inventory management.

Inventory Management 148

Inventory Management Supply Chain Management Shipping Planning 148

Retail TouchPoints

JANUARY 3, 2024

It might involve a time-consuming trip across town, navigating traffic and juggling work or family schedules. Then there’s the hassle of printing a return label, carefully repackaging the dress and taking time out of her busy day to drop it off at a shipping location. So why do customers delay returns?

Returns 272

Returns Drop-Shipping Customer Experience Customer Retention 272

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. Holiday shopping season is upon us.

Supply Chain Management 250

Supply Chain Management Fulfillment Shipping Inventory Management 250

Inside Retail

FEBRUARY 26, 2024

There are several economic factors playing havoc with consumers and business operations that are likely to persist into 2024. Consumer sentiment remains low as households stagger under higher costs of living and interest rates. This instability, together with increased gas and energy prices, has affected shipping costs.

Inventory Turnover 147

Inventory Turnover Supply Chain Management Customer Retention Inventory Management 147

365 Retail

AUGUST 4, 2021

Claire Webb from Advanced Supply Chain Group looks at why playing a waiting game won’t help retailers beat soaring shipping costs. Many retailers are looking to protect margins against rapidly rising shipping costs. The factors have triggered a long-running period of disruption and caused shipping costs to escalate.

Shipping 52

Shipping Drop-Shipping Inventory Management Point of Sale 52

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. Vishal Patel is VP of Product Marketing and Technology at Ivalua.

Merchant Services 248

Merchant Services Clienteling Shipping Inventory Management 248

Star Miconics

JUNE 30, 2023

This technology revolutionized inventory management and checkout processes. 2002: The United Kingdom introduced the first cloud-based POS system, enabling businesses to manage their operations remotely and efficiently. These innovations are quickly becoming integral to the ultimate omnichannel experience for consumers.

Payment Services 52

Payment Services ATS Inventory Management Kiosk 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Inside Retail

JANUARY 12, 2022

Staff shortages and supply chain/delivery issues are the most pressing challenges facing retail businesses in Australia at present, according to an online poll conducted by the Australian Retailers Association (ARA). Other factors at play’.

Supermarket 246

Supermarket Shipping Inventory Management Returns 246

365 Retail

JANUARY 17, 2024

Paul Taylor, chief operating officer at international fulfilment services provider fulfilmentcrowd, looks at how e-commerce retailers can effectively scale-up, so that demand doesn’t outpace supply. The most recent ONS Retail Sales data (Great Britain, January 2022) shows that the proportion of online sales in the UK stands at 25.3%.

Shipping 52

Shipping Inventory Management Fulfillment Supply Chain Management 52

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). However, there are other dynamics at play that will impact seasonal results.

Merchant Services 262

Merchant Services Payment Services Promotions Location 262

Retail TouchPoints

JULY 14, 2021

The extreme, rapid shifts in consumer behavior during the pandemic reaffirmed several underlying issues with retailer and CPG brand collaboration. But now, as many retailers and brands strive to understand and respond to ever-changing consumer needs, there is a prime opportunity to make improvements. Cleaning products.

Inventory Management 264

Inventory Management Grocer Consumer Planning 264

Inside Retail

MARCH 7, 2024

Birthday suit vice Against this backdrop, Australian fashion brand Nakedvice is on a mission to redefine accessible luxury with timeless designs that draw inspiration from vintage pieces and ‘90s nostalgia, aligning with emerging trends and consumer sentiments. It has also enabled the brand to ship from store if an item is out of stock.

Boutique 130

Boutique Apparel Fashion Wholesale 130

Retail TouchPoints

JANUARY 13, 2023

Introduce buyers to the right product at the right time. In periods of soaring inflation, consumers look to buy products they truly need. They ensure consumers are connected with the right products early on, ease the purchase process and lead to higher conversion (CVR). How to Maximize Your Top Line in 2023 .

Returns 277

Returns Consumer Inventory Management Customer Experience 277

Retail Focus

FEBRUARY 24, 2022

One-in-five retailers reported Christmas trading, including Black Friday sales, was between 21% – 30% down on forecasts, whilst a similar number saw pre-tax profits at 16% – 20% below expectations. Retailers are also increasingly concerned about the threat of environmental pressure groups causing supply chain disruption.

Returns 130

Returns Inventory Management Shipping Management 130

Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. Now, at the halfway point of the year, we thought we’d check in on how well our predictions have held up. 2022 certainly isn’t turning out how anyone thought it would.

Social Commerce 305

Social Commerce Inventory Management Fulfillment Shipping 305

Retail TouchPoints

APRIL 26, 2022

Foxtrot will be among the innovative thought leaders presenting at the 2022 Retail Innovation Conference and Expo on May 10-12, 2022, in Chicago. Michael LaVitola: Customers are increasingly more convenience-driven, so being able to deliver quickly is important and has become an expectation among consumers.

Payment Services 260

Payment Services Drop-Shipping Shipping Inventory Management 260

Rain Pros

AUGUST 18, 2023

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. eCommerce has revolutionized how people shop and significantly changed consumer behavior and expectations.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. eCommerce has revolutionized how people shop and significantly changed consumer behavior and expectations.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Inside Retail

JANUARY 25, 2022

Swisslog’s customised and automation-driven solution will allow us to provide outstanding value and ROI to our customers,” says Talea Bader, Co-Founder and Managing Director at Workit Spaces. The company’s four-in-one software package includes inventory management, order management, shipping management and warehouse management.

Fulfillment 130

Fulfillment Shipping Inventory Management Management 130

Star Miconics

APRIL 12, 2024

BOSS and BOPIS/Curbside Pickups: Buy online, ship to store (BOSS), buy online, pickup in-store (BOPIS), and curbside pickup require labels that clearly distinguish them from regular orders, possibly with color codes or distinct symbols. Conquering Omnichannel Order Management with Cloud-Based Technology Solutions Consumers have spoken!

Inventory Management 52

Inventory Management Fulfillment Point of Sale Management 52

Retail TouchPoints

OCTOBER 1, 2021

It’s a tricky proposition, but retailers that can maintain the inventory needed to meet this pent-up demand will set themselves up for a very successful season. For instance, if a certain item is being continuously backed up in ship and train containers, look for ways to get it shipped via air. What does the consumer want?”

Shipping 195

Shipping Payment Services Inventory Management Fulfillment 195

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. New Look Stores. Retailers are also now tasked with turning temporary store hacks into longer-term standards.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Inside Retail

OCTOBER 4, 2023

Dubbed the ‘Lace Up’ plan, the effort comes at a challenging time, not only for Foot Locker – which recently posted a $5 million loss in Q2, down from the $94 million in net income it generated in the prior corresponding period – but for retail more broadly. Now we have a little button that [you can ask], ‘What’s the HR policy on this?’

Customer Experience 130

Customer Experience Returns Inventory Management Planning 130

Retail Minded

OCTOBER 20, 2022

Automate With An Inventory Management System. A manual inventory system should be enough when your online store is still in its first few months of operation. Stock management is a long and tedious process that can also be quite time-consuming. Underscore The Importance Of Shipping. Read on to learn more.

Management 52

Management Shipping Inventory Management Returns 52