ATS Clienteling Customer Experience Point of Sale 
Inside Retail
APRIL 30, 2024
When we set about this project, it was to look at the way we connect with our customers. We needed to provide them an omnichannel experience,” said Peter Ratcliffe, head of technology at RM Williams. Customer details and order details were across many different systems,” explained Ratcliffe.
Retail Focus
APRIL 4, 2024
Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.
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Retail TouchPoints
JUNE 29, 2021
NewStore’s combined cloud-based POS and order management solution will allow Faherty to bring together customer, order and inventory data into an omnichannel order management system. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “Our As we grow, we want to be the best we can be.
Inside Retail
MARCH 6, 2023
So when you’re looking at buying a luxury timepiece of substantial value, a client wants something that they know will stand the test of time. Whilst people weren’t able to travel, they wanted to really spoil themselves and do something special, and we were able to create those experiences for our clients.
A1 Retail
MAY 19, 2022
The new Scandit report, The Future of Fashion In-Store Engagement , offers an in-depth study on the needs and preferences of over 3,500 consumers as well as insights from executives at 73 of the largest fashion brands across Europe and the Middle East. Serving the needs of omnichannel shopping.
Retail TouchPoints
JUNE 28, 2023
I’ve chased the FOMO stuff when I was at Foot Locker and Adidas…it’s easy to chase stuff that’s frothy. But if you’re not fully connecting inventory, orders and customer information, nothing else is going to work,” said Dave Bruno, Director of Retail Market Insights at Aptos , in an interview with Retail TouchPoints.
Retail Minded
MARCH 10, 2022
Very few retail leaders would argue that the role of physical stores are the same as they were at the start of 2020. While it’s almost inevitable that ecommerce growth will outpace growth through physical stores at some point in the future, it would be a huge mistake to lose sight of the critical role stores have to play beyond simply profit.
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