Retail TouchPoints

JANUARY 12, 2024

With the Just Walk Out technology, staff members can use their employee badges to pay for items by scanning it at the entrance to the hospital’s food and beverage concessions. Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores.

Payment Services 240

Payment Services Accounting Checkout Apparel 240

Retail TouchPoints

OCTOBER 4, 2023

There is, however, a huge opportunity for retailers that have the right offer, on the right product, at the right time. For example, short lead times and the ability to adapt quickly resulted in strong sales for Zara owner Inditex despite colder than usual weather this summer. after deploying both of these tactics.

Merchant Services 258

Merchant Services Social Commerce Checkout Payment Services 258

Inside Retail

MARCH 12, 2024

Square’s Square for Retail POS is designed as a smart partner to connect every tool that keeps your retail business moving, allowing you to grow at scale, incorporating payments, inventory, e-commerce and beyond. Square’s system also allows retailers to accept returns at any location and seamlessly process exchanges.

Payment Services 130

Payment Services Accounting Promotions Point of Sale 130

Retail TouchPoints

MARCH 11, 2021

retail executives whose stores offered at least one method of store-based online order fulfillment — revealed that the pandemic triggered a 5X increase in ecommerce volume in 2020 compared to the same period in 2019. . A frictionless return experience is critical. The survey found that returning an item ranked as the No.

Fulfillment 299

Fulfillment Inventory Management Returns Point of Sale 299

I Vend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. billion (USD) in 2022 and is estimated to grow at 11.1% Associates can resolve customer queries faster, with information literally at their fingertips on the screen. Sell anywhere.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52

Retail TouchPoints

JUNE 1, 2022

Shoppers are returning to stores, again. This drove the 18% sales growth last year in brick-and-mortar stores, while ecommerce sales grew 14%. As Target CEO Brian Cornell said, “Our stores are at the very center of our strategy.” Checkout is moving to frictionless. Expectations have changed. The bad news?

Checkout 297

Checkout Location Shopping Consumer 297

I Vend

OCTOBER 10, 2023

Having the ability to predict the future, to know how shoppers are going to behave would make retailers as excited as a child finding a full Santa sack at the end of their bed on Christmas morning. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

Checkout 98

Checkout Inventory Management Payment Services Returns 98

I Vend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. billion (USD) in 2022 and is estimated to grow at 11.1% Associates can resolve customer queries faster, with information literally at their fingertips on the screen. Sell anywhere.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52

I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. mPOS offers the opportunity to save the sale and increase revenue.

Shopping 90

Shopping Point of Sale Payment Services Checkout 90

I Vend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

Checkout 98

Checkout Inventory Management Payment Services Returns 98

Retail TouchPoints

FEBRUARY 27, 2024

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

Payment Services 250

Payment Services Wholesale Store Layout Inventory Management 250

Retail TouchPoints

APRIL 21, 2021

“Most businesses now have the ability to accept a wallet, whether that’s Apple Pay or Amazon Pay or whatever it might be,” said Dan Brames, Head of North America Merchant at FIS in an interview with Retail TouchPoints. “I Digital wallets’ expansion is fastest online, but they’re still growing impressively fast at brick-and-mortar POS.

Merchant Services 293

Merchant Services Payment Services Checkout Accounting 293

Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. Burlington Stores is grappling with its January decision to cut online sales altogether and the coronavirus may be the final blow that shutters JCPenney for good. And contactless is not limited to the point of sale.

Merchant Services 200

Merchant Services Payment Services Point of Sale Consumer 200

Retail TouchPoints

APRIL 1, 2021

Here’s an in-depth look at BNPL and the potential benefits to your online and in-store business. BNPL solutions are a way for merchants to offer point-of-sale financing via a simple installment payment plan. Using BNPL, approved customers can defer payments at checkout — both online and in-store. Buy Now Pay…What?

Merchant Services 264

Merchant Services Payment Services Telecommunications Checkout 264

Retail TouchPoints

FEBRUARY 15, 2021

But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Online sales bridged the gap between retailers and their consumers at the height of shelter-in-place restrictions, and many brick-and-mortar owners used their storefronts as a place to package orders and offer curbside pickup.

Fulfillment 272

Fulfillment Checkout Store Layout Consumer 272

Retail TouchPoints

JUNE 12, 2020

Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible. However, we’re seeing some retailers that had never before considered a janitorial program now looking at them.

Management 165

Management Loss Prevention ATS Store Operations 165

Retail TouchPoints

JUNE 2, 2023

Industry experts gathered at Manhattan Momentum 2023 in Phoenix to discuss their approaches to these various challenges. For Hot Topic’s Young Customers, ‘It’s All About Breadth’ At Hot Topic, two factors put additional pressure on an already complicated supply chain. How do we improve the store with the balance inventory carried?

Inventory Management 252

Inventory Management Management Fulfillment Supply Chain Management 252

Retail TouchPoints

DECEMBER 13, 2023

The panel of experts are: Nikki Baird, VP of Strategy for Aptos ; Jamie Cornelius, Executive Creative Director at ChangeUp ; Mardi Najafi, VP of Retail Strategy & Design at Figure3 ; and Melissa Gonzalez, Principal at MG2. Gonzalez: The community-driven aspect is a big part of it.

Loss Prevention 274

Loss Prevention Visual Merchandising Sporting Goods Store Operations 274

Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

Point of Sale 130

Point of Sale Shipping Checkout Fulfillment 130

Inside Retail

DECEMBER 14, 2022

Datalogic’s newest model scanner the Joya Touch 22 opens up a world of opportunity for retailers by dramatically improving the shopping experience of their customers and freeing up staff from checkout duties. Users can change from one to the other with ease, adapting to different environments or uses. Read more about the Joya Touch 22 here.

Payment Services 130

Payment Services Shopping Checkout Promotions 130

Retail TouchPoints

DECEMBER 23, 2021

Design for retail experiences is a hot topic of conversation, especially as shoppers return to stores for the holiday season, still under the influence of a COVID pandemic. Or it’s a harsh sounding story, with the continuous ringing and beeping of cash registers at point of sale.

Payment Services 274

Payment Services Location Customer Experience Consumer 274

365 Retail

JANUARY 12, 2024

Be it shoppers paying by Scan & Go, self-checkout, in checkout-free stores or via Click & Collect: offline retail is becoming increasingly digital. New processes at the POS This new range of options opens up new avenues for offline retail – making payment solutions a strategic success factor at the same time.

Payment Services 63

Payment Services Checkout Accounting Point of Sale 63

Retail TouchPoints

MAY 2, 2023

A person can be anywhere at any time, search your online shop, press a button, and magically a shipment arrives at their door. What happens next, by way of return experience, most certainly impacts whether they will purchase from your business again. Think of things like rental car collision protection at the rental car counter.

Customer Retention 248

Customer Retention Returns Merchant Services Shipping 248

I Vend

JULY 8, 2022

Customer experience in retail is at the heart of what keeps customers coming back.Forbes reports on a study in which 90% of consumers said they are more likely to return to a retail store if they have had a positive experience. Rather we’re looking at today’s customer facing displays, based on familiar tablet technology.

Customer Experience 52

Customer Experience Checkout Customer Retention Promotions 52

Inside Retail

JULY 17, 2022

Stephan Veyret : Starting out as an e-commerce sports retailer in Singapore, Decathlon Singapore became one of the pioneers in the omnichannel approach with the establishment of our first experience store at Bedok in 2016. IR: How does the synergy between Decathlon Data Lab and the Decathlon Singapore Lab Store work?

Payment Services 130

Payment Services Kiosk Checkout Fulfillment 130

I Vend

FEBRUARY 13, 2022

Check out our flexible point of sale solution. We examine why staying ahead of the payment types game is essential for retailers, and how integration is the key to reducing friction and increasing sales. million shoppers in the UK said that they avoided buying from retailers that don’t offer BNPL options at the checkout.

Payment Services 97

Payment Services Checkout Point of Sale Customer Experience 97

Retail TouchPoints

NOVEMBER 11, 2021

16, Kristin Shane, SVP Merchandising at PetSmart , and Gayitri Budhraja, Chief Brand Officer of e.l.f. On the diversity, equity and inclusion front, Stephen Wicks of BlackBusinessList.com and Deborah Biddle, Founder and Chief Consultant of The People Company, will examine the state of how DE&I strategies are executed at the store level.

Merchant Services 297

Merchant Services Payment Services Consumer Beauty and Health 297

Nvidia

JANUARY 13, 2022

At the National Retail Federation’s annual trade show, conversations tend to touch on recurring themes: “Will we be able to stock must-have products for next Christmas?,” “What incentives can I offer to loyal workers?” and “What happens to my margins if Susie Consumer purchases three of the same dresses online and returns two?”.

Shrinkage 115

Shrinkage Checkout Inventory Management Point of Sale 115

Retail TouchPoints

JULY 29, 2020

While necessary, these changes do make increased demands on the enterprise network, particularly at the edge where selling opportunities are constantly evolving. He has held leadership roles at some of the world’s most well-known and highly respected organizations, including Sprint, Cingular Wireless and CSpire.

Payment Services 183

Payment Services Fulfillment Location Checkout 183

Star Miconics

NOVEMBER 18, 2022

Between the labor shortage, supply-chain issues, and the stock market crash, it’s a wonder how retailers can keep up with consumers at all. Where the Point-of-Sale Comes In. One of the most central areas in any retail store is the point-of-sale (POS). If your store isn’t already online, it should be.

Merchant Services 52

Merchant Services Payment Services Kiosk Point of Sale 52

I Vend

MAY 25, 2021

But whilst some have been chomping at the bit to get back to physically browsing the merchandise, research shows that others are, understandably, a bit nervous about making the move back to the retail store. Shoppers can time their visit according, rather than not making it at all.

Shopping 52

Shopping Point of Sale Checkout Clienteling 52

Storis

JANUARY 22, 2024

Furniture Market is valued at $244 billion by Statista, with a projected five-year CAGR of 3.91%. Retail and Technology Initiatives for 2024 The Momentum of Mobile POS Mobile Point of Sale is a top 3 technology initiative in STORIS’ 2024 survey. Top 100 retailers are ahead of the curve at 63%. Statista projects 94.7

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Cisco Retail

SEPTEMBER 7, 2022

Behaviors like how they get there, how they navigate the site, what they look at and for how long, what they put in their basket or save for later, what they buy or where they abandon a cart, and whether targeted promotions or suggestions influence each of those decision points all inform a retailer’s perspective. .

Loss Prevention 113

Loss Prevention Promotions Point of Sale Checkout 113

I Vend

OCTOBER 16, 2022

Let’s take a look at how retail is changing, and what sets today’s shoppers apart from those that went before them. Equipping staff with mobile pos so they can answer questions and complete the checkout is a sound tactic with today’s savvy shoppers.

Promotions 79

Promotions Checkout Customer Experience Point of Sale 79

Retail Next

DECEMBER 19, 2019

Just a few decades ago a POS (point of sale) terminal was nothing more than a cash register where you’d come and pay for goods or services you just acquired in a certain store. This way the checkout process is much faster, while the rest of your stock is also easily accessible via a search query. Quick keys. Offline capability.

Payment Services 64

Payment Services Checkout Accounting Point of Sale 64

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans.

Payment Services 61

Payment Services Drop-Shipping Shipping Point of Sale 61

Storis

JUNE 25, 2019

A customer wanted to buy a dresser, so I called one of the warehouse employees to bring the piece up to the Point of Sale. We were required to have the piece at checkout, even though it often returned to the warehouse until the customer could come to pick it up. It had been a normal situation.

Home Furnishings 52

Home Furnishings Checkout Inventory Management Management 52