Retail TouchPoints

JANUARY 26, 2022

Amazon is bringing its Amazon Go convenience store format to the suburbs with the launch of a location in Mill Creek, Wash. The retailer also is planning an Amazon Go location in the Los Angeles metro area. in the coming months, according to Business Insider , MarketWatch and other media outlets.

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Location Store Layout Checkout Planning 259

Retail TouchPoints

MARCH 29, 2023

Inventory needs to be carefully sorted between the front and backroom, and each store needs to have a clear view of inventory to ensure customers aren’t disappointed by an out-of-stock. “At Additionally, the use of RFID will help Perry Ellis better get a more granular understanding of what products are selling in what stores.

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Checkout Planning Customer Experience Management 257

Retail TouchPoints

FEBRUARY 3, 2021

Following the fall 2020 launch of its Amazon One contactless biometric palm reader in two Amazon Go stores, the retailer has rolled out the technology to a total of eight retail locations throughout the Seattle area, according to reporting in TechCrunch and other publications.

Location 289

Location Checkout Accounting Management 289

Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. In the locations where we operate, it could cost $30,000 and involve two different trips on a helicopter.

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Kiosk ATS Supermarket Location 277

Retail TouchPoints

FEBRUARY 8, 2023

“This store is the first of many to open in the coming months and years as franchising becomes a significant growth engine for The Vitamin Shoppe, building on our industry-leading position in the flourishing health and wellness space,” said Laura Coffey, CFO of The Vitamin Shoppe in a statement.

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Planning Location Checkout Marketing 233

Retail TouchPoints

OCTOBER 22, 2020

Target is rolling out multiple initiatives aimed at improving in-store safety during the holiday season, including contactless self-checkout, skip-the-line technology and doubling the number of contactless pickup parking spots. They can then check out with an associate or at self-checkout as they normally would.

Checkout 210

Checkout Payment Services Location ATS 210

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. You should be capable of easily opening up autonomous shops, and it needs to be cost-effective.”.

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Payment Services Checkout ATS Kiosk 315

Retail TouchPoints

APRIL 3, 2024

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports. The company already had moved the JWO unit out of its retail group and into its AWS cloud computing division.

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Merchandise Store Checkout Supermarket Shopping 274

Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

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Checkout Payment Services Kiosk Advertising 263

Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years.

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Retail TouchPoints

JUNE 23, 2023

Amazon has reportedly closed an Amazon Go convenience store at the base of the Madison Centre office tower at the corner of 5th Avenue and Marion Street in Seattle, according to Geekwire. The news broke three months after the retailer announced that it would close eight other locations across the U.S.

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Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Eight of our concessions locations are already using Just Walk Out technology and seeing great results.

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Apparel Payment Services Checkout Location 267

Retail TouchPoints

OCTOBER 4, 2023

26, 2023, comes despite Amazon CEO Andy Jassy’s February 2023 announcement that the retailer would halt expansion of its Amazon Fresh and Amazon Go store footprints. Amazon had announced plans to close eight Amazon Go stores in March 2023 and reportedly closed a Seattle location in June 2023. The opening, which took place Sept.

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Checkout Supermarket Apparel Payment Services 257

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.”

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Payment Services Checkout Fulfillment Kiosk 355

Retail TouchPoints

DECEMBER 8, 2020

Zippin and Fujitsu Limited have formed a new partnership that makes Fujitsu an exclusive distributor of Zippin’s checkout-free solution in Japan. The stores will leverage Zippin’s checkout-free SaaS platform, with a focus on cashier-free, cashless operations to save staff time.

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Checkout Location Planning Consumer 210

Wiser

MARCH 7, 2018

Store operators are charged with creating a positive shopping experience, and there are a number of store key performance indicators (KPIs) that all operators need to use to judge their success. These KPIs apply to the vast majority of stores, from mid-sized to big box. Front of Store Conditions .

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Store Operations Management Checkout Customer Experience 76

Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations.

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Payment Services Checkout Inventory Management Customer Experience 242

Retail TouchPoints

NOVEMBER 30, 2021

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019.

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Checkout Payment Services Supermarket Customer Experience 280

Retail TouchPoints

JANUARY 12, 2024

Amazon ’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums, university campuses, convenience stores and theme parks. Amazon worked with CBORD , a health care automation solutions provider, to enable the badge pay capability at Candler Hospital.

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Payment Services Accounting Checkout Apparel 254

Retail TouchPoints

OCTOBER 29, 2020

Walmart will test combining store/fulfillment center locations at four existing stores, using them as test beds for new technology, digital tools and physical enhancements. The stores will focus on implementing new tools that can help speed up both customer service and order fulfillment. in a statement.

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Retail TouchPoints

MAY 5, 2023

He also noted that “we really want for the off-mall strategy to have a handoff strategy” before the company goes bigger on its smaller concepts during a presentation at the J.P. The size, the locations are all working.” Comparable store sales at Market by Macy’s and Bloomie’s grew 8% and 12% , respectively, during Q4 2022.

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Department Stores Checkout Location Planning 275

Retail TouchPoints

JUNE 1, 2022

This drove the 18% sales growth last year in brick-and-mortar stores, while ecommerce sales grew 14%. It’s also why retailers are spending billions on new store openings, up 13% versus 2021. As Target CEO Brian Cornell said, “Our stores are at the very center of our strategy.” Checkout is moving to frictionless.

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Checkout Location Shopping Consumer 298

Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. Gonzalez: The community-driven aspect is a big part of it.

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Loss Prevention Visual Merchandising Sporting Goods Store Operations 293

Retail TouchPoints

SEPTEMBER 22, 2020

QuickChek , a convenience store operator with 160 locations in New Jersey and New York, has launched the QuickChek Rewards loyalty program. At checkout, QuickChek Rewards members can scan the barcode within the app to earn perks on food and beverages. “We

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Checkout Advertising Store Operations Location 192

Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. Simultaneously, data and analytics were at the forefront of retailers’ minds as stores sought to anticipate their consumers’ needs.

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Retail TouchPoints

SEPTEMBER 30, 2020

At the entrance, clean, colorful iconography and a store directory welcome customers and encourage them to download and use the Walmart app while they shop. Select locations will also have Scan & Go to help customers manage their checkout directly.

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Shopping Checkout Payment Services Kiosk 261

Retail TouchPoints

JUNE 15, 2022

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Self-Checkout/Roaming Checkout.

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Payment Services Checkout Shrinkage Fast Fashion 263

Retail TouchPoints

JULY 6, 2022

The retailer uses each of the nine locations to gain a better understanding of what shoppers want in their respective markets, and these actionable insights in turn power innovation and development for the chain as a whole. When You’ve Seen One Evolution Store, You Haven’t Seen Them All. Food isn’t the Evolution Stores’ only focus.

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Checkout Location Outdoor Consumer 275

Retail TouchPoints

MARCH 8, 2021

As we learn from guests what they love about Ulta Beauty Herald Square, we will incorporate aspects into other stores where feasible and appropriate,” said Kecia Steelman, Chief Store Operations Officer of Ulta Beauty in an interview with Retail TouchPoints.

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Checkout Store Operations Promotions Shopping 266

Retail TouchPoints

MARCH 11, 2021

The Foam was designed to make retail locations “smart” by providing retailers with suggestions to improve operations, and creating more personalized shopping experiences for their customers. The Foam connects directly into pre-existing light fixtures at any retail space, including shopping centers, department stores or groceries.

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Store Layout Department Stores Checkout Location 261

Retail TouchPoints

JANUARY 26, 2023

“We’ve seen remarkable growth over the past few years with a record number of members, and we’re excited to bring the experience of Sam’s Club to even more markets as we expand our footprint,” said Kathryn McLay, CEO at Sam’s Club in a statement. The retailer also completed a chainwide rollout of inventory-scanning robots in October 2022. “As

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Fulfillment Checkout Shipping Location 273

Retail TouchPoints

NOVEMBER 24, 2021

Autonomous retail technology is on the rise, with innovations like Amazon’s “Just Walk Out” technology already leapfrogging past yesterday’s self-checkout solutions. Still, some retailers remain reluctant to rely too heavily on autonomous technology, fearing the potential dangers associated with leaving a store “unguarded.”

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Loss Prevention Checkout Store Operations Shopping 259

365 Retail

FEBRUARY 23, 2023

Zebra Technologies Corporation , an innovator at the front line of business with solutions and partners that deliver a performance edge, will put retail data insights and The Modern Store by Zebra framework centre stage at EuroShop , booth A79/Hall 6, Dusseldorf, Germany from 26 February – 2 March.

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Payment Services Checkout ATS Inventory Management 52

Retail TouchPoints

JUNE 2, 2022

Autonomous Stores Can Align with Worker Preferences. Cashierless stores aren’t necessarily about removing jobs but reorganizing them and making more efficient use of labor. Locations where customer service is less important, like more traditional c-stores, also can benefit from more specialized positions.

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Checkout Location Marketing Shopping 296

Inside Retail

NOVEMBER 27, 2023

Today’s consumers might browse products online and then feel, try and buy them in physical stores. Conversely, they might spot an item in a store, compare prices on their smartphone, and choose either to take it to the checkout or order it online for home delivery.

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Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

JUNE 12, 2020

But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.

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Management Loss Prevention ATS Store Operations 167

Retail TouchPoints

MARCH 1, 2021

German grocery chain tegut… has piloted a fully automated mini-supermarket concept in Fulda, Germany, with plans to open another three locations in 2021 and, eventually, hundreds of the digital self-service stores across the country. The ground at the location does not have to be sealed for the wooden structure.

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Supermarket Checkout Location Shopping 328