Inside Retail

SEPTEMBER 18, 2023

An Australian Asian grocery retailer that is progressively installing automated cash-handling devices across its store network says the technology has cut customer checkout waiting times, reduced manual labour for its staff – and boosted its bottom line. Most could only provide standalone front-office or back-office solutions.

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Retail TouchPoints

SEPTEMBER 8, 2021

Chances are you noticed some changes at the checkout line. There were probably more self-checkout choices and fewer cashiers. The Growth of Self-Checkout . Self-checkouts have been prevalent in retail stores across America since the early 2000s. Checkout-Free Stores . Security Cameras Make it Happen .

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Retail Gazette

JANUARY 28, 2025

Aldi has started taking a 10 deposit from shoppers looking to enter its checkout-free store in Greenwich. The pre-authorisation payment is taken from the customers card before they can pass through a barrier to enter, The Grocer reported. The deposit is then deducted from the cost of the shop on exit.

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Retail Focus

NOVEMBER 29, 2021

It opened the store in Holborn, central London, on Monday, yards away from similar checkout-free stores from Amazon and Tesco. Sainsbury’s has opened a checkout-free store in central London (Sainsbury’s/PA). With no tills, no checkout lanes, and no self-service scanners, we can’t wait to hear how busy Londoners enjoy the experience.”.

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Retail Gazette

DECEMBER 14, 2023

Last month Booths axed its self-service checkouts in all but two of its 28 stores, claiming the move was in response to customer demand. The high-end supermarket will only retain self-checkouts in its Windermere and Keswick stores in the Lake District as these stores can become very busy. Busby thinks it was a factor for the grocer. “We

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Retail TouchPoints

JUNE 28, 2022

German supermarket chain REWE Group has introduced autonomous store technology at a 4,300-square-foot Schönhauser Allee location in Berlin’s Prenzlauer Berg neighborhood, using Tel Aviv, Israel-based Trigo frictionless checkout.

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Retail TouchPoints

FEBRUARY 15, 2022

The supply chain crisis means an out-of-stock crisis for grocers, and empty shelves means unhappy and disloyal customers. To operate profitably and satisfy customers, grocers will optimize their assortments with far fewer, but more reliable and affordable products. . In 2022, grocers will need to become digital-first.

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Retail Gazette

APRIL 10, 2025

Deliveroo has launched a new white label solution, named Deliveroo Express, designed for grocers and retailers in the UK and Ireland, enabling them to offer rapid, on-demand delivery through their own online channels.

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Inside Retail

JULY 18, 2021

The Corner Store’s layout differs from other Aldi stores in Australia with simple navigation and self checkouts. Aldi Corner Store self checkouts. A Sonoma barista at work in the new Aldi Corner Store. Aldi Corner Store opened on July 14 and trades from 7am to 9pm weekdays, and 8am to 8pm at weekends.

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Inside Retail

MAY 27, 2025

Example: A specialty grocer rolled out 25 different CX improvements in a year, from mobile checkout to AI-powered recommendations. Redirecting efforts into express checkout lanes and self-service kiosks led to a 40 per cent reduction in wait times and a 15 per cent lift in customer return rates.

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Inside Retail

SEPTEMBER 24, 2024

The cardboard boxes that were used to convey fresh fruit and vegetables to Coles stores will be repurposed so that customers can use them for collecting loose fresh produce items, carry items home, or leave the box at the checkout for another customer.

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Grocer Checkout Shopping ATS 246

Retail Gazette

FEBRUARY 16, 2025

Over 300,000 Tesco employees will share in this special gift, which includes free Clubcard vouchers as a “little extra” thank you for their contributions, The Grocer reported. As part of the celebrations, each colleague at the grocery giant will receive a 30 voucher, which can be exchanged with one of its Clubcard Reward Partners.

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Retail Gazette

AUGUST 16, 2024

The data and analytics company said in order to secure its position in the UK food and grocery market as the third biggest grocer, Asda must “redefine itself with a clear differentiation from discounters”. At the start of the month, the supermrket posted a 5.3% when the Issa brothers purchased the chain in 2021 to 12.7% last month.

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Retail TouchPoints

AUGUST 14, 2023

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

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Retail Focus

JULY 28, 2021

The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team. And Amazon now offers other retailers this same ability. The genius is the technology helps rather than deflects.

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Retail TouchPoints

DECEMBER 25, 2020

Many grocers tend to think too big-picture when it comes to finding solutions for increasing labor costs. In reality, some of the easiest ways to decrease labor costs offer tangible, efficient and adaptable solutions that grocers can implement almost immediately. Scheduling change requests can also bog down management.

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Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. I suspect they’ll progress that across their fleet of stores in the coming years,” Mortimer said. Quiet observer.

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365 Retail

FEBRUARY 1, 2022

Asda has announced it will be the first supermarket to trial an automated age verification solution at self-checkouts which aims to make it easier and quicker for customers using this facility. Shoppers purchasing alcohol can simply look at a camera to verify their age before completing their purchase.

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Retail TouchPoints

SEPTEMBER 13, 2024

Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements. These adjustments begin at the earliest stages in the planning process.

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Retail TouchPoints

MARCH 6, 2023

At the same time the brand also is expanding its presence across grocery stores in the U.S. Designed for total brand immersion with experiences and social storytelling at its core, the company said the new location on Rue Faubourg St. through a growing roster of consumer products partnerships with national and regional grocers. .”

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Retail TouchPoints

APRIL 5, 2022

“Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. “As Source: CivicScience. Consumers are now more digital, and they’ve gotten into these habits.

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Retail TouchPoints

FEBRUARY 4, 2021

Mercatus has launched SNAP EBT Online, an integration-ready ordering and checkout capability that allows U.S. grocers in eligible states to accept Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) and EBT Cash payments as part of the Mercatus Integrated Commerce Platform.

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VMS

DECEMBER 16, 2022

Systems to erase checkout lines are on the grow, as exemplified by these three new installations: • A Pick & Go store in Munich is Germany’s first fully autonomous, cashier-less supermarket. The new supermarket allows customers to walk in, select their items off the shelves and leave without having to pay at checkout.

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Retail Gazette

MARCH 7, 2025

Sainsburys has unveiled a refreshed look for its Local convenience stores, marking the debut of its new format at the recently reopened Pudsey Town Local store in Leeds. The changes at Pudsey include a reorganised layout and new aisle signage, designed to improve the shopping experience and increase product availability.

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Supermarket Grocer Checkout Location 93

Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process.

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Merchant Services Inventory Management Grocer Customer Experience 279

Retail TouchPoints

APRIL 12, 2023

We saw this at the start of the pandemic when food store sales shot up by 21%. still plan to cook more at home. Though many can’t afford to develop a completely autonomous shopping experience, cashless checkouts have made it easier and more convenient for those one-item shoppers to run in and out.

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Retail TouchPoints

SEPTEMBER 14, 2021

Kroger reached more than $10 billion in ecommerce sales in 2021, and the grocer aims to double both its digital sales and profitability rate by the end of 2023, according to CEO Rodney McMullen. Convenience orders on Instacart are up more than 150% since May 2021, and nearly 20% of shoppers choose Priority Delivery at checkout.

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Retail Gazette

MAY 9, 2025

Sainsburys has launched a trial allowing customers to pay directly on its handheld SmartShop devices, removing the need to visit a traditional checkout as part of wider efforts to streamline the shopping experience.

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Retail TouchPoints

AUGUST 14, 2024

This new wave of aggression is putting employees, customers and store property at risk. This trend isn’t uniform across the board — stores selling everyday goods in high-traffic urban locations are generally at higher risk than specialty retailers and those situated in suburban shopping centers.

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Retail TouchPoints

FEBRUARY 11, 2022

Amazon] did what Walmart did in the 1990s,” said Brian Kilcourse, Managing Partner at RSR Research in an interview with Retail TouchPoints. What in the analog world do we look at as excellent service?” said Brian McGlynn, General Manager of Ecommerce at Coveo in an interview with Retail TouchPoints.

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Retail TouchPoints

MAY 20, 2021

Three of the country’s largest grocers, Kroger , Hy-Vee and Publix , have become the latest retailers to relax mask requirements. Hy-Vee noted that social distancing signage will remain, particularly in areas where lines form, along with plexiglass dividers at checkout.

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Retail TouchPoints

DECEMBER 2, 2020

Grocers and big box retailers are under more pressure to spur online impulse buying because foot traffic has slowed down during the pandemic. One popular pet supply store, for example, shows a handful of usually discounted items like treats or single cans of food that can be easily added to an online cart at checkout.

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Retail Minded

NOVEMBER 8, 2022

Although self-service checkouts were first introduced in 1986 , they are still far from perfect. on the App Store, which says a lot about how people’s sentiment towards self-service checkouts. . It makes sense that grocers might not be sure which way to jump. Frictionless checkout makes shopping seamless for everyone.”.

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Checkout Payment Services Inventory Management Grocer 97

Inside Retail

JANUARY 3, 2023

At Amazon, algorithms are used to track consumer behaviour and adapt product recommendations based on a wide range of factors. Meanwhile, other companies are using AI to provide a more personalised shopping experience for customers by analysing their browsing and checkout history.

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Retail Gazette

AUGUST 19, 2024

Since revealing in December 2022 its target to open 300 convenience stores by the end of 2026 , the grocer has only launched nine stores. However, a spokesperson for the grocer told the title it is still set to open 300 stores “in the medium term” and that it has identified a pipeline of 100 sites.

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Retail Gazette

APRIL 10, 2025

The grocery chain, which reported record sales over Christmas, is launching discounted prices on roughly 300 of its own-label lines in stores, The Grocer reported. Despite modernising its loyalty scheme, Booths axed its self service checkouts in 2023 in all but two of its 28 stores, to cater to customer demand.

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Retail Gazette

AUGUST 5, 2024

The grocer said it “will be able to help speed up the customer journey” by receiving real-time data and analytics while harnessing the power of AI for sales analysis, estimating future store performance, colleague productivity and cash management. Click here to sign up to Retail Gazette‘s free daily email newsletter

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