Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. A combination of store design and strong customer service helps Victoria’s Secret achieve these impressive numbers. “If

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Fulfillment Promotions Shipping Store Operations 182

Retail TouchPoints

JUNE 23, 2021

Purchases are custom-made to fit the customer’s measurements and shipped directly to their home in two to three weeks. Nordstrom will offer complimentary in-store alterations for INDOCHINO customers as an added service. “We

Apparel 203

Apparel Shipping Location Shopping 203

Retail TouchPoints

SEPTEMBER 3, 2020

However, apparel and department stores are elevated. Normally, apparel returns are roughly 7.5% Department stores are normally at 11% , but they are currently near 14%. Sakai also suggested that retailers encourage curbside buy online, return in-store (BORIS) during and after the holidays.

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Returns Merchant Services Department Stores Shipping 323

Retail TouchPoints

NOVEMBER 4, 2021

Some of the most popular gift-giving categories are those experiencing the highest levels of inflation, including electronics , toys and apparel. The three top categories for BNPL online orders were apparel ( 43% ), electronics ( 33% ) and grocery ( 30% ), and Adobe also found that the minimum order value is down 12% from 2020 to $225. “If

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Consumer Merchant Services Payment Services Drop-Shipping 256

Retail TouchPoints

DECEMBER 31, 2021

“I do think the nature of retail jobs will change, whether it’s [staffing] microfulfillment centers or just ship-from-store and BOPIS,” said David Ritter, Managing Director of the Alvarez & Marsal Consumer and Retail Group in an interview with Retail TouchPoints.

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Home Furnishings Shipping Fulfillment Consumer 284

Retail TouchPoints

SEPTEMBER 21, 2020

The digital wall will showcase the season’s top trending shoes, which shoppers can order using a QR code from dsw.com and have shipped to their homes. Select Hy-Vee locations will feature in-store DSW pickup lockers where customers can collect their orders. more options available from the digital showroom wall. Hy-Vee, Inc.

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Supermarket Shopping Accessories Apparel 158

Retail TouchPoints

JUNE 15, 2020

The Children’s Place plans to close 200 stores in 2020 and another 100 stores in 2021, the retailer revealed in announcing its Q1 2020 results. The children’s specialty apparel retailer currently operates 920 stores as well as an e-Commerce business representing 31% of its revenue. Even though approximately 95%.

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Location Shipping Apparel Returns 149

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. The larger suburban stores can also act as an extended shelf.

Consumer 240

Consumer ATS Location Apparel 240

Retail TouchPoints

NOVEMBER 14, 2023

The fixtures in any store probably weren’t designed with sustainability in mind, nor manufactured in sustainable ways, or they were shipped without any thought about the carbon impact of getting them to the store. There used to be a thriving fixture industry, but a lot of those skills have been lost from a labor standpoint.

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Planning Shipping Visual Merchandising Apparel 238

Retail TouchPoints

AUGUST 23, 2023

Canada Goose’s Toronto store gives shoppers an idea of what it might be like to visit Antarctica by inviting shoppers to travel through a virtual snowstorm, a cold room that reaches -12°C (about 10°F), and a virtual mountain pass via an interactive floor that simulates ice cracking underfoot.

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Drop-Shipping Visual Merchandising Consumer Apparel 185

Retail TouchPoints

AUGUST 10, 2020

Walmart, however, is not taking in-store returns for apparel, cleaning supplies, health and beauty or pharmacy purchases, although customers can ship products back using the Walmart app or web site. This policy prompted customer complaints that a local ABC TV affiliate in Chicago reported on.

Returns 240

Returns Beauty and Health Shipping Customer Experience 240

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Planning 251

Planning Wholesale Customer Experience Store Operations 251

Retail TouchPoints

AUGUST 16, 2021

This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. Can you determine any patterns in the returns, like apparel not fitting as expected or the website description not reflecting the item correctly? Why are they returning the item? How was the path to purchase?

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Returns Drop-Shipping Consumer Apparel 336

Retail TouchPoints

DECEMBER 7, 2020

The store is laid out in distinct sections for custom, rental and retail sales, and includes new fixture systems and co-creation tables for customers to work with expert stylists. A new “Vault,” highly visible on the store floor, holds additional inventory while giving consumers transparency into store operations.

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Customer Experience Location Consumer Apparel 296

Retail Next

OCTOBER 25, 2020

Traffic has been increasing since stores reopened and is now sitting at -34% to LY. We anticipate beauty, jewelry, and certain apparel categories may have an uptick in sales since people may not be travelling and choose to self-indulge and/or spend their money on easy gifts.

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Beauty and Health Apparel Shipping Jewelry 98

Retail TouchPoints

APRIL 15, 2024

The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. For example, NetSuite Advanced Inventory helped Untuckit optimize its buy online, ship from store system.

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Wholesale Shipping Boutique Finance 130

Retail Next

JULY 16, 2020

We continue to see that CVR & Shopper Yield are impacted by factors such as only shoppers who are motivated to buy visiting stores, and the increase in services such as ship from store, buy online pickup in store (BOPIS), curbside pickup, etc. Better performing areas have been athleisure, pajamas, and loungewear.

ATV 52

ATV Drop-Shipping Apparel Jewelry 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

In an industry where traditional store-based retailing is still predominant, manufacturers are coping with the changing dynamics of consumer behaviors, business models; and automation. Emphasizing micro-fulfillment & smart delivery.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Retail TouchPoints

NOVEMBER 3, 2020

Retailers, particularly those in the apparel, footwear and soft goods verticals, have an opportunity to turn the lemons from COVID-19 into lemonade, according to Keith Jelinek and Richard Maicki, Managing Directors in the Performance Improvement Practice of Berkeley Research Group (BRG). What can the retailer learn from and improve?

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Drop-Shipping Merchant Services Fulfillment Shipping 183

Retail Geek

JANUARY 6, 2023

39:48] But technical roadmap that were able to deploy that will integrate with the store operations and the back of house operations that will allow for scared investments in technology that all the good wolf can take advantage of. The more people each of the Goodwill sellers have to hire in their e-commerce operations.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail TouchPoints

OCTOBER 20, 2021

Getting the products out of origin destinations has been a real challenge, and it’s been very impactful in the apparel and furniture categories,” said Cochran.

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Retail Geek

MARCH 31, 2021

Scot: [7:57] Yeah so Wells Fargo one of their analysts at was out and this was like a combo between their internet and their retail folks, and they have officially proclaimed Amazon to be the largest seller of apparel. Scot: [23:49] It makes logical sense the store operators themselves one credit for that stuff too.

Beauty and Health 59

Beauty and Health Apparel Merchant Services Marketing 59