Retail TouchPoints

DECEMBER 22, 2020

Seeking to minimize customers’ return complexities, Walmart has partnered with FedEx for at-home pickup of unwanted gifts or ill-fitting apparel. Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app.

Returns 229

Returns Drop-Shipping ATS Shipping 229

Retail TouchPoints

MARCH 5, 2024

Cardmembers will earn an extra 5% off every day on top of other loyalty program deals and will be eligible for no-rush returns (an extra 30 days to return items) and free two -day shipping on hundreds of thousands of items on Target.com.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

SEPTEMBER 3, 2020

However, apparel and department stores are elevated. Normally, apparel returns are roughly 7.5% Department stores are normally at 11% , but they are currently near 14%. Sakai also suggested that retailers encourage curbside buy online, return in-store (BORIS) during and after the holidays.

Returns 330

Returns Merchant Services Department Stores Shipping 330

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Planning 264

Planning Wholesale Customer Experience Store Operations 264

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. The larger suburban stores can also act as an extended shelf.

Consumer 252

Consumer ATS Location Apparel 252

Retail TouchPoints

NOVEMBER 14, 2023

The fixtures in any store probably weren’t designed with sustainability in mind, nor manufactured in sustainable ways, or they were shipped without any thought about the carbon impact of getting them to the store. There used to be a thriving fixture industry, but a lot of those skills have been lost from a labor standpoint.

Planning 253

Planning Shipping Visual Merchandising Apparel 253

Retail TouchPoints

AUGUST 23, 2023

Canada Goose’s Toronto store gives shoppers an idea of what it might be like to visit Antarctica by inviting shoppers to travel through a virtual snowstorm, a cold room that reaches -12°C (about 10°F), and a virtual mountain pass via an interactive floor that simulates ice cracking underfoot.

Drop-Shipping 199

Drop-Shipping Visual Merchandising Consumer Apparel 199

Retail TouchPoints

AUGUST 10, 2020

Walmart, however, is not taking in-store returns for apparel, cleaning supplies, health and beauty or pharmacy purchases, although customers can ship products back using the Walmart app or web site. This policy prompted customer complaints that a local ABC TV affiliate in Chicago reported on.

Returns 255

Returns Beauty and Health Shipping Customer Experience 255

Retail TouchPoints

AUGUST 16, 2021

This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. Can you determine any patterns in the returns, like apparel not fitting as expected or the website description not reflecting the item correctly? Why are they returning the item? How was the path to purchase?

Returns 336

Returns Drop-Shipping Consumer Apparel 336

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

In an industry where traditional store-based retailing is still predominant, manufacturers are coping with the changing dynamics of consumer behaviors, business models; and automation. New Look Stores. Emphasizing micro-fulfillment & smart delivery. Environmentally friendly goods will continue to increase in popularity.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Retail TouchPoints

NOVEMBER 3, 2020

Retailers, particularly those in the apparel, footwear and soft goods verticals, have an opportunity to turn the lemons from COVID-19 into lemonade, according to Keith Jelinek and Richard Maicki, Managing Directors in the Performance Improvement Practice of Berkeley Research Group (BRG). Keith Jelinek.

Drop-Shipping 183

Drop-Shipping Merchant Services Fulfillment Shipping 183

Retail TouchPoints

APRIL 15, 2024

The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. For example, NetSuite Advanced Inventory helped Untuckit optimize its buy online, ship from store system.

Wholesale 130

Wholesale Shipping Boutique Finance 130

Retail Geek

JANUARY 6, 2023

We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space. The more people each of the Goodwill sellers have to hire in their e-commerce operations. Strategy content messaging 1p data and then. [39:48]

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail TouchPoints

OCTOBER 20, 2021

Getting the products out of origin destinations has been a real challenge, and it’s been very impactful in the apparel and furniture categories,” said Cochran.

Supply Chain Management 285

Supply Chain Management Promotions Consumer Fulfillment 285