Retail TouchPoints
AUGUST 7, 2023
And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.
Retail TouchPoints
NOVEMBER 4, 2021
Some of the most popular gift-giving categories are those experiencing the highest levels of inflation, including electronics , toys and apparel. Even outside of the holiday season, uptake in buy now, pay later (BNPL) services is exploding in the U.S., This is causing many Americans to stress this holiday season.”.
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Retail TouchPoints
JUNE 10, 2020
However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Processing legitimate returns can negatively impact a retailer’s bottom line.
Retail TouchPoints
JANUARY 26, 2021
Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). 57% of BOXpoll respondents opting for free shipping consider delivery in five days to be either ‘fast’ or ‘acceptable.’ on average.
Retail TouchPoints
OCTOBER 21, 2021
We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It That’s a drop in the bucket compared to Amazon’s 1.7 million sellers or even Walmart’s nearly 69,000.
Retalon
DECEMBER 8, 2021
Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In fact, the best order fulfillment processes become sources of revenue, profit, and even customer loyalty.
Retail TouchPoints
DECEMBER 3, 2020
RetailNext found that Black Friday store traffic dropped by 48% year over year, with jewelry (-53.5%), footwear (-52.8%) and apparel (-50.2%) seeing the most significant drops. Adobe reports that the percentage of retailers offering curbside services also increased year over year, from 15% in 2019 to 23% this year.
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