Retail TouchPoints

MAY 17, 2022

Casual lifestyle brand Tom Tailor has launched a new mobile shopping experience through the NewStore omnichannel cloud platform’s Consumer App. Our new app puts the experience of a flagship store in our customers’ hands.”.

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Retail TouchPoints

NOVEMBER 6, 2023

Direct-to-consumer health care apparel and lifestyle brand Figs has opened its first permanent physical retail space in LA’s Century City Mall.

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Apparel Location Planning Marketing 257

Retail TouchPoints

OCTOBER 18, 2022

Through the use of people tracking solutions, retailers can look for efficiencies and work to always enhance the full customer experience. He is a multifaceted executive leader with 15 years of experience in marketing, sales, and creative. In an ever-changing market, evaluation and positive action is always key.

Customer Experience 280

Customer Experience Location Apparel Shopping 280

Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries.

Consumer 216

Consumer Payment Services Supply Chain Management Store Layout 216

Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. RFID tags placed on jerseys, hats and other items allow customers to carry out (and even wear out) their purchases without standing in line to check out.

Apparel 246

Apparel Payment Services Checkout Location 246

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

Consumer 247

Consumer ATS Location Apparel 247

Retail TouchPoints

AUGUST 10, 2022

The layoffs will not impact members of Warby Parker’s Lab team or customer-facing retail or customer experience teams. “As This is impacting consumer behavior in every industry, including the optical industry.

Consumer 240

Consumer Planning Apparel Customer Experience 240

Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. this year alone, representing approximately 21% of the total women’s apparel market. Retailers need to realize consumers don’t want to be excluded or labeled differently to their peers because of size.

Consumer 289

Consumer Merchant Services Markdowns Fulfillment 289

Retail TouchPoints

SEPTEMBER 21, 2020

Walmart has launched Free Assembly , a men’s and women’s private label apparel line with items priced from $9 to $45. A July 2020 study by Deloitte indicated that COVID-19 had accelerated what was already a strong trend toward private label adoption by consumers.

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Apparel Fashion Consumer Marketing 183

Retail TouchPoints

NOVEMBER 18, 2020

Retailers, platforms and solution providers discussed how they’ve been rising to the occasion during the Redefining the Connected Retail & Consumer Experience virtual event, hosted by the IoT Consortium and GS1 US. However, apparel isn’t the only category interested in AR. “We’re

Customer Experience 212

Customer Experience Kiosk Clienteling Fulfillment 212

365 Retail

JUNE 29, 2023

Today, global athletic apparel brand lululemon launches on Zalando, a leading European online platform for fashion and lifestyle. Customers can now shop the brand’s innovative apparel and accessories for yoga, running, training, and most other sports activities on Zalando’s Fashion Store in several markets.

Apparel 72

Apparel Fashion Accessories Fulfillment 72

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

I Vend

JANUARY 13, 2022

Not surprisingly, the biggest source of returns is wearable items – with the top five being clothes, men’s dress shirts, shoes, make-up, sports apparel. As many as 92% of consumers say they will return to a retailer if they have a positive customer experience with returns, and they can generate an opportunity for cross sell/upsell. .

Customer Experience 98

Customer Experience Returns Management Inventory Management 98

Inside Retail

OCTOBER 18, 2022

Lockdowns, store closures, and increased online shopping were all part of the ‘new normal’ for consumers and retailers during the height of the Covid-19 pandemic. And with the return of in-store shopping comes the return of the great debate – are customers shopping online or offline? The post Where are Aussie consumers shopping now?

Consumer 246

Consumer Shopping Returns Payment Services 246

Retail TouchPoints

MAY 2, 2024

A recent Coresight Research consumer survey revealed that nearly three in five ( 56.9% ) of surveyed consumers are members of at least one loyalty program, and more than half spend more with retailers once they join their loyalty program — a net 39.5% As a whole, loyalty programs are quite popular. higher spend overall.

Payment Services 262

Payment Services Consumer Promotions Customer Experience 262

Retail TouchPoints

MARCH 27, 2024

Google has begun using the zero-party data of customers’ thumbs-up/thumbs-down style ratings and brand preferences to better personalize its shopping experience, helping consumers find the exact products they want among the 45 billion listed by the search engine.

Shopping 284

Shopping Apparel Accessories Consumer 284

Retail TouchPoints

DECEMBER 21, 2023

Resale Continued its Rise but Came Under Financial Scrutiny Consumers’ enthusiasm for secondhand goods, as well as other forms of more sustainable consumption like rental and repair services, showed no sign of slowing in 2023. But negative press didn’t stop either app from drawing U.S.

Sporting Goods 286

Sporting Goods Advertising Consumer Apparel 286

Retail TouchPoints

AUGUST 17, 2022

While many brands and retailers are focusing on engaging Gen Z, Gen Alpha is slowly creeping into the picture. Gen Alpha — consumers born after 2010 — have grown up immersed in technology. That’s why retailers like Kids Foot Locker are embracing the convergence of community and technology to effectively reach Gen Alpha consumers.

Consumer 265

Consumer Customer Experience Apparel Advertising 265

Retail TouchPoints

MAY 17, 2023

Ebay ’s spending spree is continuing with the acquisition of Certilogo , a provider of digital IDs and authentication tools for apparel and fashion goods. “Ebay pioneered recommerce, while Certilogo pioneered connected products and consumer-facing digital authentication. ”

Apparel 242

Apparel Sporting Goods Fashion Accessories 242

Retail TouchPoints

NOVEMBER 18, 2021

Retailers certainly need to know what consumers want , but perhaps an even more important question is: How do I provide it to my shoppers? Jess Huang, Partner at McKinsey, said that by honing data governance and targeting practices, retailers can give consumers a better experience not just on their site but across the internet.

Consumer 246

Consumer Merchant Services Payment Services Advertising 246

Inside Retail

JANUARY 31, 2024

The demise of the unattainable, airbrushed and aspirational model, and the movement towards a more realistic reflection of society in the intimate apparel retail sector, is not merely a trend, it’s a new way of doing business. All are welcome and we never stop learning,” said Windram.

Marketing 259

Marketing Apparel Fashion Consumer 259

Retail TouchPoints

MAY 17, 2024

As stores try to balance protecting profit margins while delivering a unified customer experience, the escalating cost of returns has reached a breaking point. However, with consumer sentiment low and economic concerns still front of mind, this approach could backfire. Immersive experiences. According to the NRF, U.S.

Returns 250

Returns Fulfillment Inventory Management Apparel 250

Retail TouchPoints

FEBRUARY 15, 2024

The sports apparel and performance shoe retailer’s first international store was in Japan; its 100th launched in NYC’s Times Square and its 3,000th debuted in China. Every Skechers store brings valuable engagement with consumers to build an increased awareness for our brand,” added Greenberg.

Apparel 283

Apparel Location Planning Consumer 283

Inside Retail

MARCH 7, 2024

billion apparel industry in Australia. Despite a slight dip in 2020, the global apparel market is set to grow to about US$2 trillion by 2028, from US$1.79 Locally, women’s apparel represents the largest segment with an estimated market volume of US$11.86 billion; the men’s apparel market is about half of that, worth US$6.35

Boutique 130

Boutique Apparel Fashion Wholesale 130

Retail TouchPoints

SEPTEMBER 12, 2023

Shopping can be an emotional experience, and retailers hope that the emotions consumers feel are positive ones, like excitement at finding a bargain or satisfaction at filling a need. When Good American started to design the store experience, finding the right partners to bring the brand mission to life was key, according to Grede.

Apparel 233

Apparel Customer Experience Checkout Shopping 233

Retail TouchPoints

OCTOBER 6, 2023

Pants include seated designs that include a wheelchair fit, and all the apparel is available in an inclusive size range from XXS to 3X. The apparel and accessories range in price from $49 to $129. “At x Selma Blair collection include easy open necklines, magnetic closures, stretch fabrics and flat seams.

Fashion 275

Fashion Apparel Accessories Marketing 275

Retail Focus

SEPTEMBER 1, 2022

Grosvenor has announced the signing of leading sports apparel brand, Under Armour, at Liverpool ONE. Trading from 3,000 sq ft on South John Street, Under Armour Liverpool ONE is set to open later this year and will stock the brand’s renowned performance sports apparel, footwear and accessories. Rob Deacon, ? Rob Deacon, ?

ATS 173

ATS Apparel Accessories Customer Experience 173

Retail TouchPoints

MARCH 29, 2023

He will lead all revenue-generating aspects of the platform, including performance marketing, demand generation, site merchandising and operations, customer experience and customer success. like Air Jordans,” Kaness shared in an interview with Retail TouchPoints. “So

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Thrift Store Apparel Jewelry Accessories 249

Retail TouchPoints

MARCH 26, 2024

Leading the charge in innovative, consent-driven strategies is the adoption of zero-party data , or data that consumers proactively share with a brand. Optimizing Retail Advertising with Zero-Party Data Retail marketers are continuously challenged to understand how well their products or services align with potential customer preferences.

Advertising 232

Advertising Apparel Consumer Marketing 232

Retail TouchPoints

AUGUST 16, 2023

“It was paramount that we focused our efforts toward simplifying the core technical components of the customer experience in the app — including purchasing, payment and rewards,” said Ranga Mohan, VP of Engineering at 7-Eleven in a statement. 7-Eleven has increasingly been branding its offerings to consumers.

Shopping 190

Shopping Apparel Customer Experience Management 190

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 242

Merchant Services Payment Services Promotions Location 242

Retail TouchPoints

NOVEMBER 13, 2020

Fueled by consumers’ desire for safer, socially-distant-friendly entertainment during the pandemic, the increased interest in outdoor recreation has driven growth for outdoor gear and apparel retailer Backcountry.com. Backcountry “Gearheads” further amplify the online experience by guiding customers and offering personalized service.

Outdoor 298

Outdoor Management Shopping Apparel 298

Retail TouchPoints

MARCH 23, 2023

“Through Snapchat’s AR technology we have seen the evolution of AR from just entertainment and self-expression to true utility for both consumers and businesses,” said Snap in its announcement of ARES. Jill Popelka, Head of AR Enterprise Services at Snap, Inc.

Apparel 162

Apparel Fashion Customer Experience Accessories 162

Retail TouchPoints

FEBRUARY 7, 2024

The retail landscape is evolving, driven by shifting consumer preferences and an increasing awareness of the environmental impact of traditional business practices. The Role of Hangers in Retail Displays The retail industry thrives on the art of presentation, with each detail meticulously arranged to entice and engage the consumer.

Consumer 235

Consumer Apparel Visual Merchandising Store Operations 235

Retail TouchPoints

MAY 9, 2022

The acquisition aims to extend ESW’s market strength across apparel, beauty, personal care and luxury brands to include entertainment, gaming and electronics. Together, ESW and Scalefast will serve customers in more than 200 markets.

Payment Services 251

Payment Services Checkout Apparel Customer Experience 251

Retail TouchPoints

SEPTEMBER 15, 2023

The global lifestyle apparel and accessories brand has opened its first new store since 2019 at the Cumberland Mall in Atlanta and has exceeded soft opening projections by 67.9%. This is a “key component” of the brand’s omnichannel growth strategy as it remains laser-focused on being a digital-first direct-to-consumer brand.

Accessories 247

Accessories Apparel Consumer Location 247

Retail Minded

SEPTEMBER 26, 2022

While the pandemic and subsequent ecommerce explosion have driven strong demand for true omnichannel supply chain commerce solutions, it has also fuelled a less immediately obvious longer-term move towards direct-to-consumer (D2C) fulfilment too. Take Adidas as an example. Nimble Is the Name of the Game .

Consumer 98

Consumer Wholesale Fulfillment Apparel 98