Small Biz Trends

JULY 25, 2025

For instance, creating a decompression zone at the entrance helps customers adjust before they navigate the store. Key Takeaways Create a decompression zone at the entrance to help customers acclimate and enhance their shopping experience. Align checkout areas with customer flow to reduce wait times and encourage impulse purchases.

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Inside Retail

MARCH 3, 2025

Think about value, not price When sales slow and a prolonged spending slump sets in, often the conventional wisdom is retailers drop prices to drive sales and cash flow, at the expense of margin. Tassigiannakis said T2 has observed smaller baskets at checkout and increased cart abandonment.

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365 Retail

JULY 3, 2025

AllSaints, the global contemporary fashion brand, has launched a new flagship store at Bicester Village, the luxury shopping destination in Oxfordshire housing over 160 designer brands. The store joins a broader rollout by introducing mobile till points, enhancing checkout flexibility in the coming months.

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CJ Retail Solutions

JULY 17, 2025

For instance, placing high-demand items at the back of the store encourages customers to walk through various sections, increasing the likelihood of additional purchases along the way. For instance, if you run a clothing store, grouping accessories near apparel can prompt customers to make additional purchases.

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Retail Customer Experience

JUNE 16, 2025

For example, if a sports apparel retailer has 300 units of a size extra large tennis shirt in blue in inventory, Birdseye can automatically identify and engage customers that like tennis shirts, the color blue, and wear that size.

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Retail TouchPoints

JANUARY 24, 2025

There have been a variety of technology solutions designed to make a dent in these numbers, with many focusing on pre-purchase fitting technology to decrease returns of apparel and footwear purchased online. Charges for returns should be on an exception basis only. It is a quite costly part of their business.

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Inside Retail

FEBRUARY 17, 2025

Brands like Aritzia, Shein and Temu have become social media specialists at the heart of the customer experience and product development. Indeed, Shein and Temu are marketplace disruptors, offering a DTC experience online at unparalleled value. In the US alone, TikTok shop garnered 1.1

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Small Biz Trends

JUNE 7, 2025

For example, subscription boxes may feature trendy apparel or gourmet snacks, fostering a personalized shopping experience. Ensure that the checkout process is straightforward, minimizing barriers to completing subscriptions. Retailers can establish convenience as a key selling point.

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Inside Retail

JUNE 4, 2025

This experience rings true for one of PayPals customers, Angus and Grace Go Golfing , a small Australian-made golf apparel provider who reported seeing an immediate and positive impact on sales after introducing PayPal Pay in 4 at checkout. However, PayPals Pay in 4 offers a cost-effective alternative.

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Retail TouchPoints

DECEMBER 20, 2023

Walmart will offer buy now, pay later (BNPL) options at self-checkout kiosks in more than 4,500 U.S. Walmart is making a big move in that direction with the integration of BNPL financing at its self-checkout kiosks, allowing customers to pay over time for everything from electronics and apparel to toys and more.

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Inside Retail

JULY 14, 2024

What does a retailer do when it has developed a self-checkout system broadly considered in the industry as the best in the world? Like I expect self checkout to be hell and it was magic.” “It We look at things holistically. To improve the current self-checkout system, we need to keep evolving our RFID platform.”

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Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. The Just Walk Out technology has been making inroads at sports and entertainment venues.

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Retail TouchPoints

JUNE 24, 2022

Gap will experiment with new ideas through four new retail spaces at its San Francisco headquarters, designed to support the Old Navy , Gap, Banana Republic and Athleta brands. Flexible retail stores that double as labs have led to some of the most interesting innovations of the past few years, both customer-facing and on the back end.

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Retail TouchPoints

JUNE 17, 2020

They make the first payment at checkout and the subsequent three payments monthly. Specifically, AOV rose from $48 to $74, and 15% of customers paying with ViaBill chose to add products to their carts, versus 10% for customers who did not choose the delayed payment option. Retailers are charged 2.9% plus $0.30 per transaction.

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Retail TouchPoints

NOVEMBER 13, 2020

Fueled by consumers’ desire for safer, socially-distant-friendly entertainment during the pandemic, the increased interest in outdoor recreation has driven growth for outdoor gear and apparel retailer Backcountry.com. Backcountry “Gearheads” further amplify the online experience by guiding customers and offering personalized service.

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Retail TouchPoints

OCTOBER 4, 2023

The 3,800-square-foot Puyallup store is equipped with the Amazon Just Walk Out cashierless checkout technology and offers grab-and-go food as well as a made-to-order kitchen serving breakfast, sandwiches and wraps. Amazon had announced plans to close eight Amazon Go stores in March 2023 and reportedly closed a Seattle location in June 2023.

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Retail TouchPoints

SEPTEMBER 21, 2023

With Walmart’s new subscription service , customers can now receive thousands of everyday essentials at their preferred cadence, whether that be every two weeks or every two months. Products available include everything from pet food and supplements to diapers and paper towels.

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Retail TouchPoints

OCTOBER 10, 2024

Pain Point #1: Selling Apparel Items in a Cashierless Store Amazon has deployed its Just Walk Out (JWO) cashierless technology in a range of sports venues, providing friction-free checkout for customers and faster transactions for retailers. But if you look at sizes, that varies a lot.

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Retail TouchPoints

MAY 9, 2022

The acquisition aims to extend ESW’s market strength across apparel, beauty, personal care and luxury brands to include entertainment, gaming and electronics. Scalefast Co-founders Nicolas Stehle and Frédéric Bocquet, the company’s CEO and CTO respectively, will join ESW’s senior leadership team.

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Retail TouchPoints

APRIL 21, 2023

FullBeauty plans to make Eloquii the anchor tenant of a digital mall, where it will be joined by SwimSuitsForAll and June+Vie, to create a platform with a universal cart across multiple banners that lets shoppers select products from any product line and pay with a single checkout.

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Retail TouchPoints

OCTOBER 29, 2020

Walmart will test combining store/fulfillment center locations at four existing stores, using them as test beds for new technology, digital tools and physical enhancements. The stores will focus on implementing new tools that can help speed up both customer service and order fulfillment. in a statement. in a statement.

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Retail TouchPoints

JULY 19, 2023

Sweaty Betty’s apparel and accessories are sold in-store, online and through various wholesale partners. Additionally, the adoption of mobile POS empowers associates to “provide exceptional service and enhance the overall customer experience,” according to Jessica Coleman, Omnichannel Product Owner at Sweaty Betty in a statement.

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Retail TouchPoints

APRIL 6, 2022

Then there’s the website navigation, web accessibility, mobile friendliness and the checkout experience. They want to be certain they’re making the right purchase, so help them arrive at that decision with full confidence. Then brands should be sure there are no UX roadblocks in the customer’s way as they race to the checkout.

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Inside Retail

SEPTEMBER 3, 2024

In this article, we will look at the benefits and the key areas to apply AI in the retail industry. Loss prevention: AI combats retail shrinkage also, by integrating computer vision and motion analytics at self-checkouts, detecting suspicious activities and ultimately reducing theft.

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Retail TouchPoints

JANUARY 20, 2022

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. The first Amazon Style store is set to open later this year at The Americana at Brand shopping mall in Los Angeles. “We Amazon’s done this before… just not for apparel.

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Retail TouchPoints

JANUARY 12, 2024

With the Just Walk Out technology, staff members can use their employee badges to pay for items by scanning it at the entrance to the hospital’s food and beverage concessions. Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores.

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Retail TouchPoints

JULY 30, 2020

The most notable shift between the 2019 back-to-school season and today is the strong consumer preference for technology over traditional items like apparel and even school supplies. The move from school supplies and apparel to hardware and computers wasn’t at all surprising to us,” Sides explained.

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Retail TouchPoints

SEPTEMBER 12, 2023

Shopping can be an emotional experience, and retailers hope that the emotions consumers feel are positive ones, like excitement at finding a bargain or satisfaction at filling a need. If a customer is done trying on items and decides to buy them, she can do so using self-checkout capabilities.

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Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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Retail TouchPoints

JUNE 27, 2024

Our mission is to continue meeting the evolving needs of our customers each day,” said Tamara Pattison, Chief Digital Officer at The Save Mart Companies in a statement. “By While shopping on Hibbett.com, customers can simply sort products available for same- or next-day delivery at checkout according to their zip code.

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Retail TouchPoints

MARCH 6, 2023

At the same time the brand also is expanding its presence across grocery stores in the U.S. Designed for total brand immersion with experiences and social storytelling at its core, the company said the new location on Rue Faubourg St. Antoine will give visitors a peek into the “future of the brand.”

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Retail TouchPoints

MAY 12, 2022

Jane , a DTC home décor and fashion retailer, explained how its unique approach to live shopping and social commerce has resulted in massive returns at the 2022 Retail Innovation Conference & Expo. Additionally, any links that bring a shopper to your site should include a clear path to purchase that makes checkout as smooth as possible.

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Retail TouchPoints

SEPTEMBER 14, 2023

With over 3,000 customizable SKUs available at all times, my company Eyebuydirect balances an abundance of options for customers by integrating UX (user experience) strategies that make shopping decisions feel swift and seamless. The Seamless Experience Personalization at every touch point is what brings customers back time and time again.

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Retail TouchPoints

JANUARY 22, 2021

Shares of American Eagle Outfitters (AEO) were up today following the retailer’s 2021 investor meeting, where the company outlined plans to close at least 200 largely mall-based American Eagle locations while at the same time expanding its Aerie brand.

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Inside Retail

SEPTEMBER 13, 2021

Target Australia managing director Richard Pearson is just the latest person to attempt a turnaround at the perpetually underperforming retailer, but nearly one year into his role, this time, he says, is different. Taking share off specialty stores. We think it’s a real competitive advantage,” Pearson said.

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Retail TouchPoints

JULY 31, 2020

The third quarter, under normal circumstances, is predictable for most digital marketers at large retail organizations. In looking at Google Ads performance among a sample of enterprise U.S. For instance, many electronics retailers are seeing results with remarketing audiences, while sporting goods is excelling at ad efficiency.

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Retail TouchPoints

AUGUST 26, 2022

“BNPL came into the market years ago mostly focused around these higher price points,” said Mark Rose, Senior Director of Marketing Solutions at TransUnion in an interview with Retail TouchPoints. In terms of back to school, we’re seeing BNPL being used for things like books or apparel.”. Of those, 40% use it often or always.

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