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Social Commerce Revolution: How Payments Innovation Transformed the Digital Shopping Experience

Retail TouchPoints

Take Instagram, for instance the platform pulled in an estimated 6.5 They extend to things like livestreams, shoppable content and payment links within Instagram Reels, stories, TikTok videos or Pinterest Pins. Higher transaction volumes across these platforms have led users to be more cognizant (or wary) of privacy and data-sharing.

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Exclusive: Klarna Adds Customer Perks with Gifting Platform Partnership

Retail TouchPoints

Digital shopping and payments app Klarna has partnered with the Nift gifting platform, offering Klarna users a choice of gifts at key points in the purchase cycle in categories including fashion, jewelry, restaurants, music and home goods. The Nift offering is now available to all U.S. Klarna users. and the UK.

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The Importance of Omnichannel Customer Service in Modern Retail

Retail Focus

Achieving this level of integration demands meticulous planning, strong infrastructure, and expert technical support to ensure each component operates harmoniously. Meeting Evolving Customer Expectations Todays consumers expect personalised service no matter where they shoponline, via an app, or in-store.

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Ebay Aims to Support Sellers with Cash Advances, Streamlined Advertising Hub

Retail TouchPoints

Ebay is working to better support its sellers with a revamped advertising experience as well as a new Business Cash Advance offering that gives sellers quick access to revenue-based loans. The new financing option, part of Ebay Seller Capital , is being offered in partnership with embedding finance platform Liberis. “As

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From Hidden Gems to Bestsellers: How Machine Learning is Reshaping Online Retail Marketplaces

Retail TouchPoints

The key to addressing these challenges lies in machine learning (ML)-powered retail media solutions, which optimize product visibility, enhance the shopping experience and create a win-win-win scenario for sellers, buyers and platforms alike. Advertising plays a crucial role in overcoming this challenge.

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Airbnb Pushes Major App Update, Expands Into Services and Experiences Bookings

Retail Wire

Opening with a bit of self-congratulatory praise for its 2 billion guest arrivals and interest in changing the face of modern travel, the organization pivoted to explain a bit more about each of its new services. With the launch of services and experiences, were changing travel again. People choose hotels for their services.

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Study: Consumers Warm to Social Commerce, But Payment Mistrust Could Hamper Growth

Retail TouchPoints

“For years social media platforms were strictly for information and entertainment,” said Marc Mezzacca, founder of CouponFollow and lead researcher of a recent report on social shopping behaviors in an interview with Retail TouchPoints. All other platforms, including Twitter , Pinterest , TikTok and Snapchat , were in the single digits.