Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In 2021, retailers shaped their omnichannel strategies around two key issues: customer acquisition ( 63% ) and customer retention ( 58% ).

Fulfillment 247

Fulfillment Social Commerce Customer Retention Consumer 247

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. .

Drop-Shipping 197

Drop-Shipping Shipping Outdoor Customer Retention 197

Hyken

AUGUST 29, 2022

(Atlanta Small Business Network) The biggest marketing cost most small businesses face is that of acquiring new customers. Few business owners, however, pay anywhere near as much attention to customer retention, even though keeping an existing customer for longer is a far easier way to grow revenue.

Customer Retention 54

Customer Retention Customer Experience Fulfillment Advertising 54

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. The End of Black Friday as we Know it: How to Plan for the Unplannable.

Payment Services 218

Payment Services Customer Experience Consumer Advertising 218

Retail Minded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

Customer Retention 52

Customer Retention Promotions Customer Experience Marketing 52

V Count

MAY 5, 2021

Sales per employee Measuring sales per employee is a valuable metric to consider when planning your staff’s schedules and initiatives. This metric can be used when planning your store layout. Improve space planning & store layout. Organizing and holding events to attract customers. net sales/number of employees.

Net Profit 52

Net Profit ATV Customer Retention Store Layout 52

Retail Assist

JANUARY 17, 2023

Brand advertising spend on some of these channels may reduce in favour of retail media networks: these are expected to grow as large retailers look to leverage their digital platforms to generate advertising revenue from their valuable real-time first-party data insights. . The post 2023: The Year of Customer Retention?

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52

V Count

FEBRUARY 2, 2024

Furthermore, a satisfied customer is the best advertising tool through positive word-of-mouth that a business can have. By streamlining the checkout process and making it more efficient, you not only prevent such losses in revenue but also make the shopping experience more pleasant for your customers.

Checkout 59

Checkout Management Returns Customer Retention 59

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Online shopping is gaining more momentum around the globe, with a growing number of new companies using social media platforms and marketplaces to launch their novelties. The outdoor retailer began to reopen shops that launched zero-contact bike shop services, virtual events, and a pilot program for virtual outfitting.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Wiser

MARCH 16, 2021

Tom: If we were together in person, I think I would probably take a poll and ask you guys have any of you shopped for groceries online in the past year? And I would also wonder how many of you would be surprised if I say that right now in 2021, over 50 percent of Americans have shopped for groceries online at least one time.

Marketing 78

Marketing Planning Advertising Consumer 78

Retalon

FEBRUARY 15, 2024

Retail analytics insights have morphed into a critical tool for decision-makers, striving to foster growth and customer loyalty. Retail analytics insights directly impact sales and customer loyalty by enabling more personalized shopping experiences and efficient inventory management. Data integration plays a pivotal role here.

Inventory Management 41

Inventory Management Management Marketing Inventory Turnover 41

Retail TouchPoints

NOVEMBER 30, 2023

The innate connections we have with food and beverage brands, especially those we have grown up with, create a built-in opportunity for companies like PepsiCo to drive customer retention and loyalty. Keating: As media consumption shifts to significantly more digital channels, so do our investments.

Consumer 261

Consumer Customer Retention Marketing Advertising 261

I Vend

JUNE 14, 2023

Customer loyalty in retail is what every brand strives for – having customers who love your store so much that they shop with you time and time again, spend more, and spread the word to others about how great you are. So here we take a look at the four steps to POS-driven customer retention and loyalty.

Customer Retention 52

Customer Retention Promotions Advertising Shopping 52

Retail Geek

JULY 9, 2021

Advertising products could stand for some. Make those products more mature and friendly to advertisers. If the biggest impact of Jeff stepping down in the long run is less retention from the other s team members and along those lines I notice that Rent the Runway which is getting ready to do.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retalon

AUGUST 22, 2023

With rising costs across the supply chain, effectively managing GMROI through careful inventory planning and merchandising strategies is more critical than ever. CLV represents the ultimate value of your marketing and retention strategies. High retention means customers repeatedly purchase from you vs. competitors.

Customer Retention 41

Customer Retention Returns Payment Services Promotions 41