Retail TouchPoints

NOVEMBER 3, 2023

The specific challenge for women’s apparel and home goods brand Anthropologie was attracting new, younger consumers without alienating women who had grown up, and grown older, with Anthropologie’s vibe and product offerings over the past three decades. Compounding this challenge was the onset of COVID-19 that quickly followed.

Advertising 246

Advertising Apparel Marketing Promotions 246

Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. Having grown up as internet natives, Gen Z is said to be more desensitized to traditional advertising.

Merchant Services 247

Merchant Services Social Commerce Checkout Payment Services 247

Retail TouchPoints

JANUARY 24, 2023

Economic headwinds are likely to blow harder when consumers’ savings from the pandemic dwindle, which a Charles Schwab analyst believes could happen by Q3. Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points.

Home Furnishings 260

Home Furnishings Advertising Consumer Customer Experience 260

Retail TouchPoints

JULY 17, 2023

He created a TikTok to advertise his idea and made $40,000 in sales during the first month with just one style in one color. That data gives [us] an informed perspective around what the local consumer is doing in a particular market, and we’re able to use that information with prospective brands’ ecommerce data.”

Location 169

Location Visual Merchandising Store Operations Wholesale 169

Retail TouchPoints

MARCH 20, 2024

Embrace the ‘Ceremony’ of the In-Store Experience During COVID-19 shutdowns, consumers quickly got used to browsing and buying online. Now that consumers have come back into the stores, everybody really wants an experience,” Plenert said. That’s free advertising.”

Specialty Retailers 252

Specialty Retailers Department Stores Consumer Advertising 252

Retail TouchPoints

AUGUST 20, 2020

That weapon is an immensely valuable yet often underappreciated asset: data capital, specifically around consumer insights and demand forecasting. With incremental investment, they can ingest, enrich and harvest valuable customer and product insights to improve operational capabilities and monetize data with trade and advertising partners.

Advertising 186

Advertising Net Profit Kiosk Consumer 186

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. New Look Stores. Retailers are also now tasked with turning temporary store hacks into longer-term standards.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Retail TouchPoints

AUGUST 9, 2022

An old advertising slogan warned that we “never get a second chance to make a first impression,” and it’s a thought retailers should take to heart as they seek solutions for scheduling customer appointments. Data from McKinsey shows that consumers’ purchase decisions revolve around buying into an experience,” said Tiwari.

Advertising 266

Advertising Accounting Consumer Location 266

Inside Retail

APRIL 11, 2022

The pandemic has greatly shifted consumers’ preferences for shopping, whether this be physically or online. The increased prevalence of omnichannel solutions has forced businesses to rethink their approach to keeping consumers engaged when shopping in-store. minded experience that can offer help and advice whenever available.

Payment Services 147

Payment Services Checkout Point of Sale Advertising 147

Retail TouchPoints

FEBRUARY 3, 2021

Consumer concerns about the possibility of catching or spreading the coronavirus by way of social contact remain high. But it is also imperative that merchants let their consumers know about these actions, and get the word out to their customers about how they are (safely) open for business. Ignoring delivery.

Advertising 240

Advertising Marketing Spend Consumer Shopping 240

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? Want the latest thinking on how brick-and-mortar stores can be reconfigured for a post-pandemic environment? What consumers really want from brands and retailers. Practical ways to harness the enthusiasm of values-driven consumers. 17 from 12 to 12:30 p.m.

Merchant Services 281

Merchant Services Payment Services Consumer Beauty and Health 281

Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. Over the past year, however, we’ve seen focus shift more towards retention, especially as brands and retailers try to manage customer acquisition costs and rely less on big advertising campaigns to bring in new business.

Fulfillment 234

Fulfillment Social Commerce Customer Retention Consumer 234

Retail TouchPoints

FEBRUARY 23, 2022

Even visually oriented consumer-facing businesses like retail outlets often struggle needlessly to turn images into assets. Retail customers are primed for more than the typical “glamour shots” that architects and advertisers favor, and they are drawn to imagery with a more emotional, personal feel. Most importantly, loosen up!

Advertising 249

Advertising Outdoor Marketing Promotions 249

Retail TouchPoints

JANUARY 30, 2024

This could include scenarios like the use of AI in targeted advertising, ensuring that algorithms don’t reinforce stereotypes or invade customer privacy. Employees need to be well-versed in understanding AI’s mechanisms and skilled in navigating the moral complexities it might introduce.

Customer Experience 305

Customer Experience Supply Chain Management Promotions Advertising 305

Retail TouchPoints

JUNE 6, 2022

CVS’ partnership with Microsoft focused on developing innovative solutions to help consumers improve their health, while empowering over 300,000 CVS Health employees with tools to attend more than 100 million people. Alliances with “new to the retail scene” partners can bring in freshness and completely new services to customers.

Supermarket 224

Supermarket Advertising Store Operations Management 224

Retail TouchPoints

JANUARY 11, 2022

An estimated one-third of all food produced is wasted before it even reaches the consumer, making food waste the third-largest greenhouse gas emitter behind the U.S. Companies can begin allocating a percentage of their overall advertising budget toward sustainability marketing now.

Advertising 200

Advertising Promotions Location Planning 200

Retail TouchPoints

MARCH 8, 2021

As technology and digital continues to infiltrate consumers’ lives, the need for human interaction and emotional connection is more important than ever. RTP: How has the pandemic impacted consumer behavior and the need for human connection the most? RTP: In your study, how did consumers define “immersive experience”?

Consumer 253

Consumer Advertising Accounting Shopping 253

Retail TouchPoints

SEPTEMBER 1, 2020

During a World Retail Forum interview conducted by Consumers in Motion CEO Dan Hodges, Dr. Leif Erik Göritz, Chairman of the Supervisory Board at Thalia, revealed why and how the retailer decided to help companies that are also competitors. And hundreds of thousands of consumers use the web site.

Advertising 149

Advertising Consumer Shopping Management 149

Wiser

MARCH 15, 2022

Since you rely heavily on consumer shopping behavior and shelf insights, collecting as much information as possible on what goes on inside stores is crucial. Another excellent use case for in-store data is consumer buying preferences—which products are they buying most often? Product Recommendations. Customer Experience.

Advertising 147

Advertising Customer Experience Consumer Promotions 147

Retail TouchPoints

FEBRUARY 7, 2024

There are exceptions of course, and there are certain retailers that are ahead of the curve when it comes to applying digital tactics in stores, but for the most part the best retailers have been able to do is use their websites, apps and social feeds as listening tools to understand what their consumers want.

Point of Sale 231

Point of Sale Promotions Inventory Management Grocer 231

Inside Retail

JUNE 7, 2022

Today, Haymes Paint is sold in approximately 250 independent hardware stores, such as Mitre 10 and Hardware & Building Traders, and around 100 company-owned, franchise and cooperative stores operating under the Haymes Paint and PaintRight banners. And rising demand for Australian-made products is driving strong growth.

Advertising 130

Advertising Store Operations Location Consumer 130

Retail TouchPoints

MARCH 11, 2021

While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation. The digital natives benefit from a curated location tailored to their audience, while the mall can advertise a slate of cutting-edge concepts.

Shopping 237

Shopping Outdoor Fulfillment Returns 237

Small Biz Trends

JULY 8, 2021

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. Organizing a retail event in a physical store can be a good way to pull consumers.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail TouchPoints

NOVEMBER 3, 2022

The holidays are around the corner and retail stores are gearing up for a shift back towards in-store shopping during this peak season. The consumer goods retail sector is a veritable minefield of slips, trips and falls. They trip over uneven floor surfaces and clutter or store equipment like dollies and cables left in aisles.

Accounting 253

Accounting Returns Management Advertising 253

Independent Retailer

SEPTEMBER 15, 2022

If you are running a grocery, convenience store , liquor shop, or something similar, you should think twice about waiting until tomorrow to reorder your best selling products. Thankfully, there are tools available for a store operator to attack this problem at its root. What is a Stockout?

Inventory Management 78

Inventory Management Grocer Store Operations Management 78

Retail TouchPoints

JULY 6, 2020

“With our data-heavy perspective, we were able to understand what this resale world looks like for luxury handbags , and we wanted to educate the consumer about the true value of what they’re investing in ,” he explained.

Boutique 264

Boutique Customer Experience Location Accessories 264

Mass Relators

JUNE 2, 2023

Walmart has grown its retail media business, Walmart Connect, by offering advertisers the ability to reach consumers when they are searching for products on the retailer’s website as well as via thousands of digital televisions and point-of-purchase screens in its physical stores. BENTONVILLE, Ark.

Checkout 52

Checkout Advertising Store Operations Shopping 52

Retail TouchPoints

JULY 14, 2020

As the LUXIE brand has grown to become a global DTC cosmetic tools brand sold in 160 countries, its consumer base has shifted from an average age of under 20 to a 30- to 45-year-old demographic. Riley : When I first came on board as CEO in February 2018, I wanted to get us out in front of a lot of consumers.

Checkout 190

Checkout Fulfillment Shipping Payment Services 190

Retail TouchPoints

MAY 28, 2020

billion in Q1 2020, while same-store sales jumped 21.7% The retailer saw increases in consumables, seasonal home products and apparel, with the company attributing this growth to COVID-19’s impact on consumer behavior. Dollar General saw its net sales rise 27.6% during the same period. of net sales, compared to 22.5% in Q1 2019.

Markdowns 132

Markdowns Discount Store Finance Apparel 132

Inside Retail

APRIL 3, 2022

When I first joined McDonald’s, I was sent to work in stores for two weeks, exposing me to every facet of store operations. That was followed by another two weeks of understanding the machinations behind the shop front that keeps stores humming. There it was again. Stop and reward yourself – enjoy the moment.

Store Operations 100

Store Operations Consumer Marketing Shopping 100

Retail TouchPoints

JUNE 18, 2021

As consumers diverted their custom from high streets to online stores, the online shopping arena capitalised on this boost in trade, undoubtedly converting a large share to continue shopping online post-pandemic. Due to the structural nature of ecommerce, online shops remained open as usual during the coronavirus pandemic.

Fast Fashion 163

Fast Fashion Shopping Advertising Promotions 163

V Count

APRIL 1, 2021

Demographic Analysis can be used to create targeted advertisements based on the gender and age groups of your customers. This can further improve your customers’ interaction within the store, leading to more sales and a higher conversion rate. This is where Demographic Analysis comes in handy.

Customer Experience 91

Customer Experience Checkout Store Layout Advertising 91

Wiser

AUGUST 25, 2020

Log on to social media, buy advertisements, post notes on your door, and spread the word that you’re coming back. This is something that doesn’t have to go away once stores open again. One reason is that consumers have gotten used to shopping online even more than they already were. 2: Be Transparent About Changes.

Markdowns 120

Markdowns Payment Services Promotions Drop-Shipping 120

Retail TouchPoints

DECEMBER 21, 2023

Resale Continued its Rise but Came Under Financial Scrutiny Consumers’ enthusiasm for secondhand goods, as well as other forms of more sustainable consumption like rental and repair services, showed no sign of slowing in 2023. Media and Advertising Became More Contextual (and Measurable) Marketing teams are feeling more pressure to perform.

Sporting Goods 275

Sporting Goods Advertising Consumer Apparel 275

Mass Relators

JANUARY 20, 2023

At his mother’s request, he applied to a local newspaper advertisement for Eckerd Corp.’s At Eckerd, Vasos rose quickly through store operations ranks from assistant store manager to store manager, district manager and regional manager before joining Phar-Mor Food and Drug Inc., s management training program.

Beauty and Health 52

Beauty and Health Store Layout Merchant Services Advertising 52

Retail TouchPoints

MAY 31, 2023

Regardless of the reason, it’s no secret that it’s up to retailers to compel consumers to stay, and many have taken up the call. For example, our company was brought in to create a store within a store for Skechers. Our team used traditional digital signage, with single screens displaying content to draw consumers in.

Advertising 237

Advertising Customer Experience Point of Sale Marketing 237

Retail Next

NOVEMBER 27, 2019

Holiday Tip – Use fabric offcuts, newspaper or recycled paper to wrap consumer goods. 2 – Decorate your store with gift cards . Use more lighting in and around your store so that it’s more visible both during the day and at night. . Consider using eco-friendly hemp string or twine to group items together.

Payment Services 52

Payment Services Advertising Location Shopping 52