Retail TouchPoints

OCTOBER 31, 2023

Results from Retail TouchPoints’ 2023 Store Operations Survey indicate that hiring and retaining associates, at 70% , and high employee turnover rates, at 67% , are their top challenges. Established store associates are no strangers to the complexities of omnichannel. Put managers front and center.

Employee Engagement 263

Employee Engagement Store Operations Consumer Management 263

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. Theatro has allowed us to add accountability into our communication process and to incentivize our associates.

Employee Engagement 52

Employee Engagement Management Location Accounting 52

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Workforce management (WFM) strategically optimizes employees’ productivity to ensure that all resources are in the right place at the right time. A workforce management approach often incorporates scheduling, forecasting, skills management, time and attendance, and employee accountability. Task Management. Conclusion.

Management 76

Management Payment Services Employee Engagement Store Operations 76