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Sunshine Ace Hardware Nails Customer Satisfaction with Innovative Voice Technology

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. Theatro has allowed us to add accountability into our communication process and to incentivize our associates.

Employee Engagement 52
Employee Engagement Management Location Accounting 52
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Retail Workforce Management Solutions That Accelerate Execution and Communication

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Workforce management (WFM) strategically optimizes employees’ productivity to ensure that all resources are in the right place at the right time. A workforce management approach often incorporates scheduling, forecasting, skills management, time and attendance, and employee accountability. Task Management. Conclusion.

Management 76
Management Payment Services Employee Engagement Store Operations 76
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