Retail TouchPoints

OCTOBER 31, 2023

Results from Retail TouchPoints’ 2023 Store Operations Survey indicate that hiring and retaining associates, at 70% , and high employee turnover rates, at 67% , are their top challenges. Established store associates are no strangers to the complexities of omnichannel. Put managers front and center.

Employee Engagement 263

Employee Engagement Store Operations Consumer Management 263

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. The first was increased labor productivity.

Employee Engagement 52

Employee Engagement Management Location Accounting 52

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Explore how retailers can leverage technology to set up their staff for success and what tools are needed for workers to get employees to do their jobs effectively and enhance the employee and customer experience. Empower your employees with the tools to improve associate engagement and transform your retail operation.

Management 76

Management Payment Services Employee Engagement Store Operations 76