Retail TouchPoints
JUNE 2, 2023
Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience.
Inside Retail
AUGUST 16, 2022
Online sales grew 44 per cent to $601 million with click-and-collect accounting for 55 per cent of online sales — surging 73 per cent to $332 million. The retailer has plans to open 30 new stores across its four core businesses in the next financial year and add five new Rebel Customer Experience-format stores. per cent to $3.55
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Inside Retail
NOVEMBER 29, 2021
This is particularly true for retail supply-chain management. More accurate supply-chain models. The customer data required to undertake better demand forecasting and product development should also be used to inform retailers’ more traditional supply-chain management activities.
Inside Retail
SEPTEMBER 20, 2023
The digital factor According to Wat, customers now enter 90 per cent of their orders digitally, while off-premise consumption, which is a combination of delivery and takeaway, accounts for over 60 per cent of sales. While the company already has 445 million customers , there are at least 1 billion more who are still up for grabs.
Inside Retail
SEPTEMBER 20, 2023
The digital factor According to Wat, customers now enter 90 per cent of their orders digitally, while off-premise consumption, which is a combination of delivery and takeaway, accounts for over 60 per cent of sales. While the company already has 445 million customers , there are at least 1 billion more who are still up for grabs.
Retail Focus
APRIL 4, 2024
Luxury brands aim to create a customer experience that is seamless and consistent across physical stores, online platforms, mobile apps, and social media. Luxury brands prioritise the customer experience in their digital transformation efforts.
Retalon
MAY 17, 2024
While nearly three-quarters of all retailers still rely on simple, and consequently limited, tools such as Excel spreadsheets, the integration of AI-driven technologies in supply chain management is revolutionizing how demand forecasting for forward-thinking retailers. What is supply chain demand forecasting?
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