Accounting Customer Experience Shipping Supply Chain Management 
Retail TouchPoints
JUNE 2, 2023
Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience. It manages our BOPIS component.
Retail TouchPoints
SEPTEMBER 14, 2023
The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.”
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Clover - Retail
APRIL 18, 2024
Dropshipping is a type of supply chain management in which a retailer does NOT keep the product it sells in stock. Instead, when a customer orders the product, the retailer contacts their manufacturer or wholesale merchant–who keeps inventory of the product on-hand–and has the product shipped directly to the customer.
Retalon
MAY 17, 2024
While nearly three-quarters of all retailers still rely on simple, and consequently limited, tools such as Excel spreadsheets, the integration of AI-driven technologies in supply chain management is revolutionizing how demand forecasting for forward-thinking retailers. What is supply chain demand forecasting?
Retail TouchPoints
DECEMBER 18, 2020
Consumers’ increased desire to stay home has contributed to the shift as well, accounting for the rise of online shopping during coronavirus. The supply chain has faced fulfillment challenges from this influx of online orders, along with a myriad of crisis-related disruptions including: Long wait times at warehouse depots.
Inside Retail
JULY 5, 2021
With retail business leaders increasingly focusing on their supply chain management, here are three ways they can “unbound” their supply chains. Successful businesses focus on the “last-mile” delivery, or the last leg of delivery, from a distribution point to the customer. Redesign products and services.
Inside Retail
NOVEMBER 29, 2021
This is particularly true for retail supply-chain management. More accurate supply-chain models. The customer data required to undertake better demand forecasting and product development should also be used to inform retailers’ more traditional supply-chain management activities.
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