Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience.

Inventory Management 254

Inventory Management Management Fulfillment Supply Chain Management 254

Retail Focus

APRIL 4, 2024

Luxury brands aim to create a customer experience that is seamless and consistent across physical stores, online platforms, mobile apps, and social media. Luxury brands prioritise the customer experience in their digital transformation efforts.

Clienteling 147

Clienteling Supply Chain Management Customer Experience Consumer 147

Clover - Retail

APRIL 18, 2024

Dropshipping is a type of supply chain management in which a retailer does NOT keep the product it sells in stock. Instead, when a customer orders the product, the retailer contacts their manufacturer or wholesale merchant–who keeps inventory of the product on-hand–and has the product shipped directly to the customer.

Merchant Services 52

Merchant Services Drop-Shipping Payment Services Wholesale 52

Independent Retailer

APRIL 20, 2021

Foot traffic, point of sale (POS) systems, website traffic, social media engagement, pricing, competitor behavior, and consumer trends all produce a form of data that retailers can take into account for informed decisions. Tactics such as this can help draw in more customers and profits. Supply Chain Management.

Supply Chain Management 77

Supply Chain Management Advertising Point of Sale Customer Experience 77

365 Retail

NOVEMBER 13, 2023

However, predicting seasonal demand is actually more complex than just reviewing last year’s sales. Adjustments must often be made to account for factors like weather and global events. This not only enhances the customer experience but also provides invaluable insights for inventory management and demand forecasting.”

Inventory Management 52

Inventory Management Management Planning Drop-Shipping 52

I Vend

AUGUST 13, 2023

Successful retailers understand this, and have developed competitive strategies based on robust omnichannel retail processes that allow customers to shop exactly as they want to. Retail staff have a direct impact on sales and profit. But nowadays it is. And shoppers hate friction.

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98