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“20,000 stores in China by 2026 is the target” – Joey Wat, Yum China’s CEO

Inside Retail

The digital factor According to Wat, customers now enter 90 per cent of their orders digitally, while off-premise consumption, which is a combination of delivery and takeaway, accounts for over 60 per cent of sales. While the company already has 445 million customers , there are at least 1 billion more who are still up for grabs.

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“20,000 stores in China by 2026 is the target” : Joey Wat, Yum China’s CEO

Inside Retail

The digital factor According to Wat, customers now enter 90 per cent of their orders digitally, while off-premise consumption, which is a combination of delivery and takeaway, accounts for over 60 per cent of sales. While the company already has 445 million customers , there are at least 1 billion more who are still up for grabs.

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Want to Cut the Cost of Fast Fulfillment? It All Starts with Inventory Placement

Retail TouchPoints

“When inventory gets to the last mile, we’re still looking at a shortage of labor, which put the Teamsters in an advantageous position” during the union’s recent contract negotiations with UPS, according to Dr. Thomas Goldsby , Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee.

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Ten competitive strategies of successful retailers

I Vend

So the first common feature we see in successful retailers is their customer-centricity. They put customer requirements at the heart of store operations – whether that’s merchandise, functionality online store functionality, omnichannel retail transactions, returns policy, payment options, in-store service, or tailored loyalty programs.

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AI in Retail: Optimizing Operations from Supply Chains to Employee Scheduling

Retail TouchPoints

Seeing this, a supply chain manager would want to know exactly how this would affect the trucks carrying their company’s products. Because it’s working from much broader inputs and more advanced neural networks, AI can take into account more factors, such as competitive pricing , weather patterns and promotional cannibalization.

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Retail Trends in 2021 — Overcoming 2020’s Challenges

Retail TouchPoints

CSR accountability will be a point of competitive differentiation and a matter of law. Some experts feel that the move toward building more sustainable supply chains lost some mojo in 2020. CSR is not something they do, it’s who they are. In the past, retailers blamed upstream suppliers for lapses, but no more.