Inside Retail

NOVEMBER 15, 2021

Whether you’re looking to get paid faster, address current debtors or provide a better customer experience, implementing an integrated payment solution that delivers more ways for customers to pay their invoices, is a great solution for any business. Why should your business provide payment plans to business customers?

Payment Services 264

Payment Services Planning Finance Accounting 264

Small Biz Trends

JULY 8, 2021

However, human interaction is still key in creating a positive customer experience. Taking into account of the last year, with companies forced to rapidly digitize, many business leaders have grappled with the challenge of humanizing customer experience with the new technologies that have been implemented.

Customer Experience 141

Customer Experience Returns Accounting Consumer 141

Inside Retail

MARCH 26, 2024

Electric shock to profits The popularity of electric bikes and scooters has been a key driver of revenue for the business recently, with electric bikes accounting for 99 Bike’s biggest growth category. “We Tailored customer-centric omnichannel approach With a paid membership program, Club 99, that boasts over 1.6

Returns 130

Returns Planning Specialty Retailers Customer Experience 130

Retail TouchPoints

JULY 20, 2023

When members of the restaurant’s loyalty program hover their palm over the reader, associates can pull up their MyPanera account information, greet the guest by name and provide a customized experience, including palm-based payment.

Payment Services 219

Payment Services Planning ATS Supermarket 219

Hyken

DECEMBER 3, 2021

He shares the four key areas that lead to elevated customer experiences while growing rapidly. This is often a tough act to balance: rapidly scaling up business while still providing personalized customer service. Happy Enabled Employees = Happy Customers. Voice of Customer. Closing the Operational Gap.

Customer Experience 114

Customer Experience Drop-Shipping Employee Engagement Accounting 114

Retail TouchPoints

MARCH 11, 2021

The company plans to gain market share and increase currency-neutral sales by an average of 8% to 10% annually between 2021 and 2025, through an aggressive expansion of Adidas’s already booming DTC business, including ecommerce; digitalization of its operations and stores; an expanded membership program; and an increased focus on sustainability.

Planning 194

Planning Wholesale Sporting Goods Accounting 194

Cisco Retail

AUGUST 4, 2022

But we’d make it, even if it wasn’t exactly as planned. Just like I wouldn’t drive across country without a map, I wouldn’t expect partners to lead a customer through the lifecycle without a plan or strategy. I can choose the fastest route, avoid traffic, and find recommendations on places to stop along the way.

Customer Experience 122

Customer Experience Management Accounting Planning 122

Retail TouchPoints

MARCH 23, 2022

Nike is pushing forward with its digitally focused direct-to-consumer strategy following a strong Q3, with plans to build “the marketplace of the future” and bring standalone Jordan stores to North America. To that end, Nike plans to begin testing a new Jordan-only store concept in North America in 2023.

Planning 264

Planning Wholesale Sporting Goods Accounting 264

Retalon

MAY 10, 2024

If you have ever planned a family budget, you will easily understand Open to Buy (OTB). There are two types of families in household budget planning: those who operate on a tight budget, where planning is essential, and those for whom purchasing what they like at the moment is a priority, with budgeting taking a back seat.

Planning 41

Planning Markdowns Merchant Services Payment Services 41

Retail TouchPoints

MARCH 28, 2022

MINISO is taking their preferences into account and offering products in more diverse forms and categories to cater to their needs.” Liu oversees the MINISO business, including product marketing, PR, user operations and global ecommerce, so he shared some exclusive insights into the company’s expansion plans and priorities.

Planning 223

Planning Consumer Marketing Accounting 223

Retail TouchPoints

JANUARY 30, 2023

” The pandemic served as a propellent for online grocery, and many consumers aren’t returning to traditional in-store shopping: online grocery is expected to account for 20.5% We look forward to quickly expanding , offering busy families across the country drive-up grocery convenience without compromise.” of all U.S.

Grocer 312

Grocer Planning Supermarket Inventory Management 312

Retail TouchPoints

JANUARY 24, 2023

Walmart has launched a new ecommerce site and customer experience designed specifically for small-and medium-sized businesses (SMBs) and nonprofits. The aim of the Walmart Business platform is to “remove complexity in purchasing, lower costs and give our customers more opportunities to serve their customers and communities.”

Payment Services 255

Payment Services Checkout Customer Experience Shipping 255

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

Payment Services 224

Payment Services Shopping Planning Fulfillment 224

Retail TouchPoints

APRIL 17, 2024

The retailer will deploy the Stripe Terminal at more than 600 stores, and Stripe will simplify online checkout by allowing shoppers to seamlessly pay for items with funds from their bank accounts using Link and Stripe Financial Connections.

Payment Services 241

Payment Services Merchant Services Checkout Accounting 241

Inside Retail

FEBRUARY 8, 2024

million and now account for 21.3 Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan. per cent, compared to the first half of the last financial year. The report revealed that online sales were $390.1

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Inside Retail

AUGUST 22, 2022

It’s a relatively new entrant to the market, compared to other brands such as Nike and Puma, but it’s got plans to fast-track its presence in the region. The brand currently has 74 stores in the country, and there are plans to expand the network further. Wooing customers.

Planning 130

Planning Marketing Sporting Goods Apparel 130

Retail TouchPoints

JANUARY 3, 2023

Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. According to the 2022 State of Bot Mitigation Report , nearly 70% of companies using anti-bot solutions lost revenue to bot-driven account fraud.

Merchant Services 294

Merchant Services Payment Services Accounting Checkout 294

Retail TouchPoints

FEBRUARY 5, 2024

Today, a savvy RMN recognizes the immense financial opportunities tied to delivering enhanced messaging, precise targeting and an exceptional customer experience through ad placements across diverse channels in our connected commerce world. This saves RMNs money in production, timing and media planning.

Accounting 257

Accounting Finance Marketing Consumer 257

365 Retail

JUNE 8, 2022

The past two years has seen customer experience go from a nice to have to an absolutely essential element of business strategy. Retailers need to be one step ahead of their customers, recommending actions, suggested products and services at the point they are needed.

Customer Experience 57

Customer Experience Payment Services Fulfillment Shipping 57

Retail TouchPoints

JANUARY 12, 2024

The purchase amount is automatically deducted from the employee’s payroll account, a major benefit for doctors, nurses and other staff people who often don’t carry wallets or purses while they’re working. Employees can look up receipts and account balances in the hospital’s badge pay web portal or mobile app.

Payment Services 241

Payment Services Accounting Checkout Apparel 241

Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” which Yan said should enable faster shipping times on those products for North American customers. Approximately 160 of those positions will be in the U.S.,

Merchant Services 211

Merchant Services Drop-Shipping Shipping Payment Services 211

Retail TouchPoints

JULY 6, 2023

There are many great examples of companies taking accountability for their environmental impact and using their loyal customer base to get involved. All customers have to do is donate their old jeans instead of throwing them away and, in return, the retailer will offer the customer a discount on a new pair.

Accounting 222

Accounting Consumer Customer Experience Planning 222

Retail TouchPoints

JANUARY 25, 2024

Online shoppers have more options at their fingertips than ever and have developed a fickle tolerance for user experiences they consider clumsy, slow or just plain inconvenient. Passwords are at the heart of the issue and account for 30% of all abandoned online purchases.

Payment Services 250

Payment Services Shopping Accounting Checkout 250

Retail TouchPoints

MAY 18, 2023

Touchland’s rapid growth has inspired founder and CEO Andrea Lisbona to invest in a robust enterprise resource planning (ERP) system that supports scalable, data-driven expansion. Ulta launched Touchland in 1,300 stores in January 2020 — and its products sold out within two weeks.

Planning 251

Planning Accounting Wholesale Consumer 251

Inside Retail

JANUARY 15, 2023

The requirement to make changes in retail supply chain structures is critical to customer experience and the associated success of retail organisations. We are all now well versed in the importance of proactive scenario planning and operational planning; both of which are essential given the current global economic turbulence.

Inventory Management 130

Inventory Management Fulfillment Customer Experience Planning 130

Retail TouchPoints

DECEMBER 27, 2022

In fact, 73% of consumers currently connect with businesses via voice calls, and one-third plan to do even more business through voice in the next year. Programmable Voice for Greater Customer Experience (CX). Global Customer Engagement Report (vonage.com). Sources: Retail and E-commerce Solutions | Vonage.

Customer Experience 316

Customer Experience Consumer Accounting Marketing 316

Retail TouchPoints

MARCH 2, 2023

Kingsbury attributed the disappointing numbers to the difficult macroeconomic environment, saying on an earnings call that while he is “confident that we have the right plans, organizational structure and team in place to drive improved, more consistent sales and earnings performance over the long term,” it “won’t happen overnight.”

Advertising 215

Advertising Planning Accounting Customer Experience 215

Wiser

MAY 8, 2024

In the dynamic world of retail, successful execution strategies require a fine balance between high-level planning at headquarters and on-the-ground actions at the store level. In essence, field reps are expected to assist with translating HQ strategies into tangible customer experiences.

Accounting 78

Accounting Management Planning Promotions 78

Inside Retail

OCTOBER 13, 2021

There are two key changes you can make in your business to get paid on time while continuing to provide your customers with payment flexibility: Introduce an integrated payment system; and Provide flexible payment options. Create a positive customer experience. Drive business growth and provide a positive customer experience.

Payment Services 355

Payment Services Finance Customer Experience Wholesale 355

Retail TouchPoints

AUGUST 29, 2023

Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods. Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland.

Checkout 195

Checkout Payment Services ATS Accounting 195

Retail TouchPoints

NOVEMBER 9, 2023

In response, 51% of organizations plan to increase cybersecurity spending this year. Identity is the new perimeter: To protect your online store from potential attacks, ensure that no account is shared, multi-factor authentication is used and that all API keys have a lifecycle. million, which is a 15% increase since 2020.

Accounting 277

Accounting Shopping Planning Management 277

Retail TouchPoints

JULY 9, 2021

Online sales continue to explode, and many retailers are slow to the party upgrading old buildings into attractive, energy-efficient buildings that enhance the overall customer experience at retail. Walmart has announced plans to emit zero carbon in its stores by 2040. Achieving Energy Efficiency: Where Do I Begin?

Management 264

Management Accounting Customer Experience Finance 264

Retail TouchPoints

JANUARY 5, 2023

New perks include an Elite Support Line for prioritized exclusive assistance for business needs and account management services with personalized purchase support from Home Depot experts. The retailer plans to announce additional benefits for the Member, Elite and VIP tiers throughout 2023.

Accounting 235

Accounting Planning Management Shopping 235

Retail TouchPoints

JUNE 9, 2023

According to Cooler Screens’ account, all was going well in the initial years of the arrangement, which included a successful three -month pilot in 2018 at six locations, followed by plans to expand to 2,500 stores. Safety, customer experience and meeting revenue goals are a priority for our company.

Advertising 304

Advertising Planning Accounting Customer Experience 304

Hyken

APRIL 28, 2024

Each week, I read many customer service and customer experience articles from various resources. 5 Reasons Why VIP Customers Are the Key to E-Commerce Growth by Josh Kim (Total Retail) VIP customers significantly impact a business’ bottom line, often contributing a substantial portion of total revenue.

Customer Experience 58

Customer Experience Advertising Accounting Returns 58

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 217

Payment Services Inventory Management Checkout Loss Prevention 217

Retail TouchPoints

FEBRUARY 21, 2023

The Impact on Sales and Health Outcomes According to a study by Sephora, shoppers who expect to experience racism cope in ways that have a negative impact on how much they buy. Hire more Black people in leadership so that Black voices are reflected in decisions around company operations, especially around the customer experience.

Shopping 205

Shopping Customer Experience Accounting Location 205