Retail TouchPoints

JUNE 30, 2025

For instance, digital wallets are expected to account for more than $25 trillion, or 50% of all online and point-of-sale transactions, by 2027. consumers are not the same as the ones used by consumers in Latin America or APAC, and merchants that ignore local payment preferences risk losing market share to competitors.

Merchant Services 214

Merchant Services Payment Services Checkout Consumer 214

Inside Retail

APRIL 17, 2025

In 2023, Foot Locker CEO and president Mary Dillon announced the launch of Foot Lockers multi-tiered revival plan, Lace Up. Our ‘Lace Up’ plan will create pathways for growth in both our areas of historic strength and our opportunity areas for the future, said Dillon. Even though Q4 sales were down by 5.8 per cent. .

Planning 130

Planning Promotions Returns Consumer 130

Retail TouchPoints

DECEMBER 18, 2024

As ecommerce continues to grow, various states are introducing or planning to introduce Retail Delivery Fees (RDFs). trillion in 2023, accounting for 22% of total retail sales , with projections suggesting an increase to $1.9 This is especially true given the need to meet the consumer expectation of near-immediate deliveries.

Accounting 278

Accounting Point of Sale Consumer Planning 278

Retail TouchPoints

JANUARY 15, 2025

Her business plan, which centered around creating products for people with curly, coily, tight and textured hair, was decades in the making ( 20 of dreaming, 10 years in development and five years in-market, according to the Pattern Beauty website ), but now Ross and her Co-CEO Christiane Pendarvis are setting their sights on growing the brand.

Marketing 279

Marketing Consumer Advertising Accounting 279

Retail TouchPoints

JANUARY 13, 2025

According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9% While this underscores the inevitability of returns, it also highlights the need for retailers to refine their digital strategies.

Returns 298

Returns Social Commerce Checkout Shopping 298

Retail TouchPoints

DECEMBER 6, 2024

The new store concept was unveiled at Carters first flagship in Atlanta this past October, with plans to expand the concept nationwide by 2026. The company also is unveiling new artwork, fonts, colors, prints and fabrics based on consumer insights and trends. Have there been any messaging or visual shifts to reflect this authenticity?

Visual Merchandising 289

Visual Merchandising Apparel Marketing Fashion 289

Inside Retail

MAY 20, 2025

Inside Retail connected with Camillas founder and CEO to learn more the companys latest store opening and the brands plans to further expand into the US retail scene. Franks credits Camillas unique drumbeat for the Australian brands popularity with the US consumer, which is no easy feat for any international retailer.

Planning 130

Planning Boutique Apparel Wholesale 130

Inside Retail

JANUARY 9, 2025

True, some stores offered lay-by plans that would let you pay for goods in instalments. BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. Many BNPL providers charge less visible fees, such as late payment fees and account maintenance fees. But does it also change our spending habits?

Merchant Services 130

Merchant Services Payment Services Consumer Checkout 130

Retail TouchPoints

FEBRUARY 26, 2025

A recent study found that three-quarters of consumers will avoid a brand after a cybersecurity issue, and more than 40% assume that brands are to blame when an incident occurs. Another survey of online consumer attitudes found that 84% wont go back to an ecommerce site after a fraud experience there. Supplier cybersecurity.

Payment Services 236

Payment Services Returns Accounting Shipping 236

Inside Retail

MAY 18, 2025

The consumers in Australia are very savvy, Jenny Cheah, Sephoras MD of South East Asia, Oceania and India, told Inside Retail. Fast forward to today, it has 33 stores total in Australia which all adhere to a standard square footage between 300 sqm to 350 sqm with no plans to shake up the format anytime soon.

Merchant Services 147

Merchant Services Consumer Accounting Planning 147

Retail TouchPoints

DECEMBER 30, 2024

Today, brands are continuously seeking innovative strategies to effectively reach and engage their target audiences, and commerce media has emerged as a pivotal approach for driving sales and enhancing consumer interactions. However, these customers also could be visiting travel sites and service providers while planning their trips.

Advertising 298

Advertising Marketing Consumer Target Market 298

Retail TouchPoints

APRIL 15, 2025

However, to account for the additional expenses on imported goods without alienating their price-conscious customers, they will need to adjust by adopting a variety of new strategies. The EDLP approach builds customer trust and helps shoppers plan their spending more accurately. Even before the U.S.

Merchant Services 147

Merchant Services Promotions Consumer Accessories 147

Retail TouchPoints

OCTOBER 17, 2024

Qualified influencers will be able to create custom shoppable storefronts featuring Foot Locker products, and then link to that storefront from their social media accounts as well as tag specific products they mention.

Marketing 288

Marketing Accounting Location Fashion 288

Retail TouchPoints

MARCH 27, 2025

Between the tariff tug-of-war, flailing markets, insanely high egg prices and general twitchiness (as one strategist put it), consumers have gotten a bit hard to nail down lately. Here’s what some of the leading minds in retail say consumers need now. One thing is clear its not AI.

Consumer 147

Consumer Sporting Goods Advertising Fast Fashion 147

Retail Focus

NOVEMBER 27, 2024

Of course, this is much easier said than done, with “going green” not something that can be done overnight and instead requires careful thought and planning. They add that while eco-conscious choices resonate with today’s consumers, there is more to it than recycled content alone.

Promotions 290

Promotions Fashion Consumer Marketing 290

Inside Retail

JUNE 18, 2025

They are the current interest, bordering on obsession, for many a Millennial and Gen Z consumer. These two consumer groups have been lumped into an increasingly powerful shopper segment dubbed ‘kidults’, an amalgamation of the words ‘kid’ and ‘adults’. What are kidults? per cent increase since 2022.

Consumer 130

Consumer Apparel Accounting Marketing 130

Retail TouchPoints

FEBRUARY 17, 2025

As digital commerce expands and consumers increasingly demand same-day or next-day delivery options, implementing advanced solutions like voice picking technology can transform how retail distribution centers operate. billion in revenue built a new fulfillment center of more than 650,000 square feet to support its direct-to-consumer channel.

Fulfillment 214

Fulfillment Inventory Turnover Apparel Shipping 214

Retail TouchPoints

JULY 10, 2025

Merchants also should rethink account creation and onboarding processes. Younger consumers will expect retailers to be upfront about how they handle personal information, and they’ll want clear, easy ways to choose how much they share. This generation has grown up amid heightened conversations around data privacy and online security.

Merchant Services 165

Merchant Services Payment Services Checkout Social Commerce 165

Retail TouchPoints

DECEMBER 12, 2024

The holiday shopping frenzy is officially in full swing now that Thanksgiving weekend has ushered in Cyber Week dealmaking, and brands are pulling out all the stops to capture consumer attention during the most lucrative retail season of the year.

Promotions 173

Promotions Customer Experience Consumer Accessories 173

Retail TouchPoints

MAY 30, 2025

As online purchases increased and face-to-face consumer engagement with staff reduced, more and more retail brands leaned into communications that reflected this new reality. Running a public display of support via a consumer-facing campaign is a powerful way of doing this. Matt Watts is Group Head of Planning at krow Group.

Marketing 147

Marketing Advertising Consumer Promotions 147

Retail TouchPoints

JUNE 23, 2025

Journeys , one of the largest footwear retailers in the country with over 1,000 stores in North America, has been one of the most important large wholesale accounts for footwear brands for decade. Modern consumers, especially Gen Z, no longer define themselves by rigid categories like “skater” or “preppy,” he said.

Apparel 162

Apparel Marketing Outdoor Wholesale 162

Retail TouchPoints

JULY 14, 2025

Brand identity and value must also be protected by complying with consumer protection, privacy and advertising laws. Online sales practices that use dark patterns, junk fees, negative options or other practices contrary to consumer protection laws. State and federal laws: Many states have strict consumer protection and privacy laws.

Payment Services 148

Payment Services Advertising Consumer Customer Experience 148

Inside Retail

NOVEMBER 18, 2024

There is also subdued consumer sentiment and the rising cost of doing business. It aims to entrench itself as a lifestyle brand renowned for delivering affordable discretionary luxury to its consumers year-round. Last year, e-commerce accounted for 5.7 It’s not easy to be a mid-market retailer in Australia right now. per cent.

Marketing 246

Marketing Shopping Customer Experience Wholesale 246

Inside Retail

FEBRUARY 20, 2025

The rise of the singles economy appears to be a long-term phenomenon, Damien Yeo, consumer and retail analyst at BMI told Inside Retail. Data analytics firm Euromonitor International stated that, in 2023, single-person families accounted for one-fifth of all households worldwide.

Social Commerce 130

Social Commerce Consumer Marketing Accounting 130

Retail Focus

MARCH 31, 2025

How Your Office Layout Influences Employee Behaviour Office clutter doesn’t happen overnight; it’s usually the byproduct of poor layout planning. This kind of surplus might seem prudent, but it often results in expired stock, wasted funds, and valuable space consumed unnecessarily. A bit of accountability goes a long way.

Accounting 130

Accounting Planning Management Consumer 130

Inside Retail

MARCH 12, 2025

Economic and demographic drivers The General Statistics Office of Vietnam estimated retail sales of goods and consumer services grew by 9.3 Previously, many Vietnamese consumers preferred shopping abroad, especially in Bangkok, due to the strong presence of international brands. per cent year-on-year in Q4 last year.

Payment Services 130

Payment Services Location Finance Consumer 130

Inside Retail

NOVEMBER 24, 2024

He is an accomplished designer who studied arts in France 15 years ago before taking a job with a public relations consultancy in China’s capital, Beijing, where he worked on the account of Procter & Gamble, an FMCG company with a raft of hair and skincare products. So, in that case, Documents…is not a big consumer brand in China.

Supply Chain Management 130

Supply Chain Management Consumer Marketing Boutique 130

Retail Focus

JUNE 26, 2025

It sits at the heart of operational planning. A broker who understands upcoming product launches, seasonal volume spikes, or shifts in consumer sentiment can propose hedging solutions that match real-world priorities. Good brokers take these nuances into account. The challenge grows as supply chains stretch across continents.

Finance 130

Finance Accounting Shipping Management 130

Retail TouchPoints

JULY 11, 2025

In today’s competitive retail ecommerce landscape, where consumer expectations are shaped by experiences from major retailers and marketplaces, brands must go beyond attractive design to deliver experiences that truly convert and retain customers. Success lies in designing digital journeys that do more than look good.

Merchant Services 147

Merchant Services Payment Services Checkout Inventory Management 147

Retail TouchPoints

FEBRUARY 20, 2025

The pandemic helped, of course, but that alone cant account for the companys impressive growth over the past 13 years. That was really the birth of Connected Store it was the intersection of those two insights from our retailers and from our consumers. It’s very rare to find something with so much consumer pull.

Grocer 191

Grocer Shopping Consumer Management 191

Retail TouchPoints

JUNE 2, 2025

Whether its attacks on our public lands or basic human rights or volatility that were all still feeling around tariffs , the uncertainty around things like consumer confidence and the stock market its been a lot. REI, with its 25 million members, is the largest consumer co-op in the nation, she said.

Returns 213

Returns Outdoor Consumer Accounting 213

Inside Retail

JUNE 19, 2025

However, not a single one has developed a comprehensive “just transition” plan that includes and protects supply chain workers, many of whom are already feeling the brunt of climate change in their home countries. This oversight risks more than worker wellbeing. Developing policies is just the first step. What should happen next?

Fashion 162

Fashion Accounting Planning Finance 162

Retail TouchPoints

MARCH 26, 2025

Modern consumers expect personalized experiences tailored to their unique preferences, behaviors and needs. The chatbot could analyze the customers account details, previous interactions and technical data to diagnose the problem and suggest a resolution in real time.

Customer Experience 147

Customer Experience Accounting Promotions Planning 147

Retail TouchPoints

JUNE 17, 2025

Specialty retailer Kirkland’s plans to change its name to The Brand House Collective and has outlined plans for a “decisive transformation” as the company deepens its partnership with Beyond, Inc. distribution center, as well as general “softness in consumer sentiment.” Beyond Inc.’s

Merchant Services 147

Merchant Services Specialty Retailers Planning Location 147

Inside Retail

NOVEMBER 14, 2024

The consumer has only seen what supply chain disruption looks like in the last few years, but supply chain professionals have always been battling this in the background. The platform allows you to effectively plan, execute, and continuously and incrementally optimise supply, demand, and logistics.

Fulfillment 130

Fulfillment Returns Customer Experience Inventory Management 130

Inside Retail

JANUARY 13, 2025

The brand has no plans to stop there. But what is behind the US consumers love for this Brazilian brand? The brand opened its first US store in 2019 with a flagship at 113 Prince Street in Manhattans SoHo district, right before retailers and consumers lives changed drastically.

Fashion 130

Fashion Apparel Accessories Planning 130

Small Biz Trends

JULY 10, 2025

Key Takeaways Understanding Fraud Types: Recognize the three primary types of online credit card fraud: stolen card fraud, account takeover, and card-not-present fraud to stay vigilant. Prompt Response: Have a clear action plan for reporting fraudulent activity and responding effectively to minimize damage and maintain customer trust.

Payment Services 106

Payment Services Merchant Services Accounting Finance 106