Inside Retail

MARCH 12, 2024

This month, Square is launching a special promotion for Australian retailers, offering 20 per cent off selected hardware – exclusively for companies with an Australian Square account. Square’s system also allows retailers to accept returns at any location and seamlessly process exchanges. Offer not valid with guest checkout.

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Payment Services Accounting Promotions Point of Sale 130

Inside Retail

OCTOBER 21, 2021

James Johnson, director of technology services & strategic accounts, APAC at Shopify, says it is critical for Australian retailers to optimise their product offers and sales channels to make the most of the sales season and seize the opportunity to end a difficult year on a high.

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Returns Merchant Services Shipping Payment Services 130

Inside Retail

FEBRUARY 5, 2024

Globally, marketplaces were predicted to account for $389 billion worth of sales over the Peak Season, outpacing the broader e-commerce market. Elevated delivery expectations: Lower delivery costs, faster delivery times, and free returns became increasingly expected by consumers, influenced in part by the Amazon model.

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Shipping Fulfillment Returns Accounting 130

Inside Retail

AUGUST 23, 2023

We’re very conscious that we don’t want to slow down our checkouts for the 99 per cent of customers who do the right thing, so we’re very focused on making sure that [staff] intervention in our self-checkout areas is as low as possible,” Davis said.

Supermarket 246

Supermarket Checkout Department Stores Management 246

Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Scammers gather financial account information and government program ID numbers to take over accounts, divert funds and commit identity fraud. K eep bots out of your customers’ accounts and checkout.

Merchant Services 266

Merchant Services Accounting Payment Services Returns 266

Retail TouchPoints

APRIL 5, 2022

For example, what you generally find in most checkouts [in a sector like grocery] are your standard Visa and Mastercard. Lai: If you decrease the friction in the checkout process, allow the consumer to buy and shop the way they want to, allow for a rapid delivery experience, you’ll get habituation. What does that do for them?

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Merchant Services Payment Services Checkout Consumer 349

Inside Retail

MAY 31, 2022

That means having honest conversations with BNPL providers and your own team around issues like fees, integration, UX, accreditation and customer ownership, accountability and bad debt management. . Is offering BNPL likely to drive higher customer returns and, if so, can you handle it? Make sure you allow for this in your planning.

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Payment Services Checkout Finance Returns 130

Retail TouchPoints

FEBRUARY 27, 2024

A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return. The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement.

Payment Services 247

Payment Services Wholesale Store Layout Inventory Management 247

Retail TouchPoints

APRIL 21, 2021

Buy now, pay later (BNPL) also thrived over the past year, rising nearly 78% to account for 1.6% The benefit is wallets definitely streamline the checkout process, particularly on ecommerce, because there’s no manual entry of the information. Digital wallet usage is expected to account for 40.5% of ecommerce spend.

Merchant Services 291

Merchant Services Payment Services Checkout Accounting 291

Retail TouchPoints

DECEMBER 17, 2021

Despite the recent growth in mobile shopping, desktop still accounts for 32% of all ecommerce traffic, according to SaleCycle. Combined with the automatic couponing and cash back features, our new extension offers the ultimate shopping hack, saving time and money for consumers at every checkout.”.

Merchant Services 228

Merchant Services Checkout Payment Services Consumer 228

Retail TouchPoints

FEBRUARY 16, 2022

For example, an easily navigable checkout page does little good when the product pages are frustrating for people with certain disabilities. Make sure the “Sign In” and “Create an Account” links are easily located and can be recognized by a screen reader for visually impaired users. Accessibility Must Cover the Entire Shopper Journey.

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Shopping Checkout Accounting Shipping 317

Retail TouchPoints

JUNE 2, 2023

The retailer has seen digital sales shift away from next-day deliveries, which now account for just 18.2% of orders, toward two -day or later windows, which account for 80%. Shoppers want to feel reassured when making an expensive purchase, and Lamps Plus strives to make sure the checkout leaves customers feeling confident.

Inventory Management 249

Inventory Management Management Fulfillment Supply Chain Management 249

Retail Focus

JANUARY 12, 2023

Checkouts. A robust, streamlined, automated checkout will help boost sales significantly as customers can quickly move from the RFQ/quotation stage to placing an order online literally anytime, anywhere. . No company likes having goods sent back any more than customers like returning them. The result?

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Payment Services Inventory Management Returns Checkout 130

Retail TouchPoints

JUNE 21, 2022

Within the customer-facing area of the approximately 30,000-square-foot space , shoppers will find only one piece for each item, except for a few displays showcasing jewelry and beauty items near checkout points to promote impulse purchases. Expanding Checkout Options Beyond In-Store Shopping.

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Payment Services Checkout Fashion Jewelry 191

Inside Retail

NOVEMBER 28, 2023

Wilkinson Sword increased its revenue using automated flows by retargeting people based on what they had previously clicked within an email, including a product image of an item a customer placed in an abandoned cart in an email to customers who do not complete a purchase at checkout.

Marketing 287

Marketing Drop-Shipping Promotions Checkout 287

365 Retail

JANUARY 12, 2024

Be it shoppers paying by Scan & Go, self-checkout, in checkout-free stores or via Click & Collect: offline retail is becoming increasingly digital. Cash, cheques and invoices accounted for together 95% of turnover. This requires suitable payment solutions – turning payment into a strategic success factor.

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Payment Services Checkout Accounting Point of Sale 65

Retail TouchPoints

JANUARY 20, 2023

Even more impressive, eMarketer expects it to nearly double, from $31 billion in 2021 to more than $61 billion by the end of 2024, when it will account for almost 20% of digital advertising spend. Having the data is one thing; using it to target ads, provide ad analytics and demonstrate a return on ad spend (ROAS) is another.

Advertising 263

Advertising Sporting Goods Boutique Returns 263

Retail TouchPoints

NOVEMBER 26, 2020

That means showing customers high-quality images, answering frequent questions on sales pages, using an FAQ or chatbot for other concerns (like shipping times or costs), and reducing the number of hoops they have to jump through for the checkout purchase. Then, create what you think would be the most enjoyable checkout process.

Payment Services 190

Payment Services Checkout Shipping Fulfillment 190

Retail TouchPoints

SEPTEMBER 19, 2023

In ClearSale’s most recent global survey of ecommerce consumer attitudes, 76% said they’re more likely to make a purchase from sites with accurate search and plenty of useful filtering options, and 78% said those elements make them more likely to return to that site or become a regular customer.

Customer Experience 244

Customer Experience Checkout Marketing Spend Consumer 244

Inside Retail

OCTOBER 6, 2021

The customer goes through the checkout process as usual and on the confirmation page they have the option to view their AirRobe account which will show them the item that they have just bought as well as previously purchased items. Tapping into gen Z spending power.

Payment Services 246

Payment Services Fashion Accessories Checkout 246

Inside Retail

NOVEMBER 27, 2023

Conversely, they might spot an item in a store, compare prices on their smartphone, and choose either to take it to the checkout or order it online for home delivery. The checkout process becomes a breeze, as customers can pay directly through the device, minimising the time spent waiting in line.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Frank Mayer

MARCH 22, 2022

With the return of shopping at brick-and-mortar locations, customers’ new normal has pushed businesses to speed up their transitions into the omnichannel market to better bridge the gap between online and in-store experiences. And for various reasons, they have been hesitant to return. Enter automation.

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Kiosk Checkout Returns Customer Experience 80

A1 Retail

SEPTEMBER 27, 2023

In Germany, that number is even higher at 49% as German ecommerce consumers generally use other financing options, such as purchase on account. Confidence returning: Nearly half (47%) of European shoppers anticipate an economic improvement in the next 12 months, with 1 in 5 (20%) believing it will improve significantly.

Merchant Services 59

Merchant Services Consumer Payment Services Checkout 59

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

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Drop-Shipping Shipping Accounting Management 212

Inside Retail

SEPTEMBER 6, 2022

Customers will be able to create accounts and list items for rent directly from the online checkout pages of participating brands, helping Designerex reach new customers and increase its inventory. Brands don’t need to get involved in renting. Someone is making two grand from a $400 dress,” Kore said.

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Fashion Checkout Fast Fashion Consumer 130

Retail TouchPoints

SEPTEMBER 12, 2022

And if a customer’s first experience of your brand is a crashed site, you can be sure they’re unlikely to return. These include: Website infrastructure costs Advertising and marketing expenditure Customer support costs Checkout fraud costs. And as we saw in the top 10 sneaker brand example above, bots drive massive site traffic.

Beauty and Health 244

Beauty and Health Accounting Customer Experience Checkout 244

Small Biz Trends

SEPTEMBER 26, 2021

While a well-trained cashier can offer a balanced cash drawer, shorter lines in the checkout aisle, and most importantly satisfied customers. As a cashier, it is important to be able to do quick mental math and return the correct change to the customer. Not Conducting Refund and Return Transactions Correctly.

Payment Services 142

Payment Services Accounting Customer Retention Returns 142

Inside Retail

NOVEMBER 22, 2022

billion at today’s exchange rates, accounting for close to a quarter of the revenue from the company’s department store business. This year, Isetan-Mitsukoshi projects sales to return to pre-pandemic levels and even beat the record set in 2018. This was one of the factors leading to the introduction of dedicated tax-free checkouts.).

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Department Stores Boutique Accounting Returns 130

Retail TouchPoints

JULY 11, 2023

Often referred to as third-party sellers, these independent businesses now account for more than 60% of annual sales on Amazon, according to the company, and they sell an average of 7,800 products every minute through the platform. To access the deal, shoppers must be Prime members and use the Buy with Prime option at checkout.

Payment Services 150

Payment Services Shipping Checkout Fulfillment 150

Inside Retail

MAY 2, 2021

Dr YK Pang, chairman of the Hong Kong Tourism Board (HKTB), said it’s a milestone for preparing the city for the return of visitors. “We We expect that travellers at the early stage of the launch of the ATB are those who travel for family visits or other essential reasons, and leisure travellers will return successively,” he said.

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Returns Checkout Accounting Management 147

Mass Relators

APRIL 20, 2022

Members will have the flexibility to shop from merchants directly, all while enjoying the fast, free delivery, seamless checkout, and easy returns they’ve come to know and love from Amazon.”. Then, by installing a JavaScript widget in their online store, merchants can easily add Buy with Prime to one or more products.

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Merchant Services Payment Services ATS Fulfillment 52

365 Retail

NOVEMBER 14, 2022

each year and in return, you will receive £30 worth of workshops, 10% off every time they shop in-store and online*, upgraded to FREE unlimited next day delivery on orders over £25 (saving £5.95 Once online, customers simply need to click the ‘subscribe now’ button, add to their basket and checkout. cutandcreate.

Payment Services 81

Payment Services Accessories Checkout Accounting 81

Retail TouchPoints

MAY 4, 2021

In order to account for uncertainty, retailers should emulate software developers and adopt an agile approach to shopping, one that focuses on iterations and testing. Are returns up? For example, Walmart tests small initiatives in various pockets of the country constantly. Now it’s about moving back into sustained operations.

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Planning Checkout Shopping Consumer 274

Retail TouchPoints

JANUARY 3, 2023

The returning customer will also get more information on drinking moments and various use cases.” For example, Freestyle implemented Smartrr to “make the subscription account signup process incredibly simple for customers,” Constantiner shared. The same thing happens with the ads.

Beauty and Health 249

Beauty and Health Marketing Consumer Advertising 249

Retail TouchPoints

AUGUST 7, 2023

Europe should continue to be a strategically important region for Wish as our European customer base accounted for nearly half of the core marketplace revenue in Q2,” said Yan. While Wish doesn’t share GMV breakdowns by category, Liu said that these four categories account for more than 50% of GMV on the platform.

Merchant Services 206

Merchant Services Drop-Shipping Shipping Payment Services 206

Retail TouchPoints

MARCH 10, 2023

Retailers often think about the checkout process as if it’s an isolated obstacle separate from the rest of the shopper journey, particularly on mobile devices. Even so, retailers can benefit when they view checkout challenges in the context of shoppers’ full range of expectations.

Checkout 147

Checkout Payment Services Shipping Accounting 147

Mass Relators

NOVEMBER 29, 2022

NEW YORK — Consumers embraced the opportunity to return to physical stores on Black Friday to participate with family and friends in “the sport of shopping,” according to Coresight Research’s annual tour of malls, outlets, super-regional centers, downtown locations and neighborhood centers in the United States and Canada.

Sporting Goods 52

Sporting Goods Promotions Returns Checkout 52