article thumbnail

Grubhub Deploys Cashierless Checkouts at Campus C-Store

Retail TouchPoints

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 209
article thumbnail

Redefining the Post-Checkout Moment to Build Shopper Loyalty

Retail TouchPoints

A whopping 80% of shoppers believe there’s room for serious improvement in the post-purchase experience, while only 18% of those at the retail helm feel this way. Real-time prioritization is about delivering the right message to the right person at the right moment. Frantz began his career at WPP agency Ogilvy Interactive.

Checkout 253
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Delek Implements Contactless Self-Checkout at 70 Convenience Stores

Retail TouchPoints

Delek US Holdings will implement AI-powered self-checkout at more than 70 Delek DK convenience stores in Texas by late summer 2021, through a partnership with Mashgin. Delek is adopting the technology to speed up the in-store shopping experience and improve safety, which remains a concern even at the tail end of the pandemic.

Checkout 174
article thumbnail

Ahead of the Holidays, Here’s What Ecommerce can Learn from Self-Checkout Shortcomings

Retail TouchPoints

As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. A recent study found shoppers of all demographics are warming up to the idea of self-checkout, seeing it as a faster option that eliminates the need to wait in line.

Checkout 280
article thumbnail

CVS Launches Contactless Checkout at All U.S. Locations

Retail TouchPoints

CVS Pharmacy has implemented touch-free checkout using PayPal and Venmo QR codes at all 8,200 standalone retail locations, reaching a milestone set at the start of the partnership in July 2020. Those without existing PayPal or Venmo accounts can sign up and link their preferred payment method within minutes.

Checkout 165
article thumbnail

Reports: ABG Files Suit Against Bolt for Failure to Deliver on One-Click Checkout Promises

Retail TouchPoints

Authentic Brands Group (ABG) has reportedly filed a lawsuit against one-click checkout service Bolt , claiming that the solution provider failed to deliver on promises in a contract related to the implementation of the technology, according to Bloomberg , The Business Journals and other media sources.

Checkout 272
article thumbnail

URBN to Deploy Common Payments Infrastructure Across Brands

Retail TouchPoints

“Payments are a critical link between our brands and millions of URBN customers who expect checkouts to be as easy as trying on or adding items to a cart,” said Dave Hayne, CTO at URBN in a statement.