Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Inside Retail

DECEMBER 8, 2024

While Japan has long been established as a premier hotspot for vintage luxury products, particularly designer bags and accessories in pristine condition, the country has recently experienced an unprecedented surge in demand for these meticulously maintained secondhand treasures. million impressions.

Thrift Store 130

Thrift Store Accessories Wholesale Marketing 130

Retail TouchPoints

APRIL 4, 2025

Each markets online store uses location detection, and consumers also can access country-specific stores through the locations tab on store.hermanmiller.com. In November 2023 Herman Miller added 3D product visualization functionality on its U.S. website.

Accessories 147

Accessories Location Marketing Consumer 147

Retail TouchPoints

APRIL 9, 2025

Chunky metal belts, moto boots and cowboy boots are potential accessories, with rich textures like faux leather, suede and denim adding depth to outfits. For women, high-rise festival shorts, micro denim and extreme jorts can be paired with flowy moto-boho tops, crochet layers and swimwear reimagined as streetwear.

Jewelry 147

Jewelry Accessories Store Operations Customer Experience 147

Retail TouchPoints

AUGUST 20, 2024

Mattress Firm has partnered with DoorDash to offer on-demand two -hour delivery of mattresses and bedding accessories from its 2,300+ U.S. We’re not just delivering quality mattresses and pillows, but also a shopping experience that meets the on-demand expectations of today’s consumers.”

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Accessories Location Consumer Shopping 259

Retail TouchPoints

MAY 25, 2023

While Target didn’t specify which items it was removing, “tuck-friendly” women’s swimsuits, which allow trans women who have not had gender-affirming operations to conceal their genitalia, have attracted the most attention.

Accessories 288

Accessories Consumer Promotions Management 288

Retail TouchPoints

JANUARY 22, 2024

Skechers will deploy the Digital Brain platform from o9 Solutions to enhance support for its planning and decision-making across its North America retail operations, helping the retailer meet consumer demands more efficiently with the platform’s integrated business planning capabilities. “As

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Planning Accessories Apparel Management 253

Retail TouchPoints

DECEMBER 13, 2023

A well-designed store can create a memorable brand experience that strengthens customer loyalty. This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyalty overall.

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Shopping Checkout Kiosk Consumer 312

Retail TouchPoints

APRIL 19, 2023

Uber Eats will now offer deliveries of pet foods, accessories, habitats and healthcare products from more than 1,600 PetSmart stores in the U.S., Canada and Puerto Rico. PetSmart is the first pet retailer to work with Uber Eats, joining Bed Bath & Beyond , Office Depot and grocery retailers including Albertsons , Meijer and Costco.

Accessories 277

Accessories Planning Consumer Shopping 277

Retail TouchPoints

OCTOBER 3, 2023

Discount Tire, which unveiled its Pit Pass concept store in November 2022 , is the retail brand name of the Reinalt-Thomas Corporation, which also operates as America’s Tire in parts of California and Pennsylvania. The company also owns Tire Rack , a consumer-direct source and wholesaler of tires, wheels and accessories.

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Location Wholesale Accessories Accounting 260

Retail TouchPoints

APRIL 24, 2024

The new location features a bold storefront, expanded footwear and accessory selections and an emphasis on sustainability and dynamic digital fixtures. It’s been designed with a streamlined approach to store layout to offer an intuitive shopping journey that encourages discovery and easy navigation.

Store Layout 264

Store Layout Accessories Location Promotions 264

Inside Retail

APRIL 25, 2024

Clothing and homewares retailer Urban Rampage has been ordered by the Australian Securities & Investments Commission (Asic) to stop offering Centrepay credit arrangements at its stores. Coral Coast targeted First Nations consumers who received Centrelink payments.

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Payment Services Target Market Store Operations Location 297

Retail TouchPoints

FEBRUARY 8, 2024

In December 2023 Claire’s introduced C•Body, an exclusive line of body care products and accessories targeting Gen Zalpha. Claire’s has been busily exploring ways to connect with and represent members of Gen Zalpha.

Accessories 278

Accessories Fashion Consumer Marketing 278

Inside Retail

JANUARY 26, 2025

KMD Brands has boosted direct-to-consumer (DTC) sales amid a cautious retail environment. per cent increase in global DTC sales for Rip Curl, supported by strong growth during the Christmas trading period and additional stores operating year-over-year. For the period ending December last year, the group reported a 2.4

Wholesale 130

Wholesale Store Operations Promotions Consumer 130

Retail TouchPoints

OCTOBER 4, 2021

The themed quarterly drops are aimed at “fostering self-expression” among its core Gen Z demographic with a variety of curated jewelry and accessories in each one. The retailer is seeking to complete its turnaround by zeroing in on its appeal to Gen Z consumers, among whom the brand is already well-known.

Jewelry 278

Jewelry Accessories Accounting Location 278

Retail TouchPoints

JANUARY 19, 2022

Prior to Paper Source, Park’s roles including a nine-year tenure at Hong Kong-based DFS , a division of LVMH , where she launched the company’s first global ecommerce site for fashion, beauty, accessories and spirits, serving China, Korea, Japan, Southeast Asia, Europe, the Middle East and the U.S.

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Fashion Accessories Consumer Marketing 299

Retail TouchPoints

AUGUST 5, 2024

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even packaged food from Stonewall Kitchen (along with paper, pens and school supplies, of course).

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

AUGUST 14, 2020

Rent the Runway operates within the circular economy, a model in which consumers can reduce waste and lessen environmental harm by resale or reuse. It offers designer apparel and accessories for rent as a monthly subscription, or four- to eight-day rentals for a single occasion.

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Apparel Returns Finance Accessories 247

Retail TouchPoints

JANUARY 25, 2022

The retailer currently operates 29 full-assortment stores and 36 Beauty & Accessories locations, which feature a more focused selection of products, in the country.

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Accessories Marketing Location Consumer 263

Retail TouchPoints

APRIL 9, 2025

The most exciting part is our product mix, and the store is set out in these little zones where shoppers can discover. The store showcases more than 5,000 units of apparel, footwear and accessories, all adroitly curated by pattern, color palette and even occasion. When the retailer first launched in the U.S.,

Fashion 147

Fashion Location Accessories Apparel 147

Retail TouchPoints

MARCH 7, 2023

While both chains are focused on value, Ross puts an emphasis on off-price apparel and home fashion, while dd’s Discounts’ assortment competes with department stores through a selection of in-season name brand apparel, accessories and footwear. ” Ross’ comparable store sales fell 4% year-over-year in Q4 2022, which ended Jan.

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Planning Apparel Department Stores Discount Store 264

Retail TouchPoints

DECEMBER 16, 2020

Sports, music and other hobby stores beat the average, with sales down just 0.6% , while big box retailers declined 1% and sales at furniture stores fell 1.1%. A few other retail segments saw more significant losses: Electronics: Down 3.5% ; Clothing and accessories: Down 6.8% ; and Department stores: Down 7.7%.

Department Stores 211

Department Stores Accessories Consumer Shopping 211

Retail TouchPoints

JULY 6, 2020

locations operating before the pandemic, but it remained primarily a digital reseller of high-end luxury handbags and accessories. The company experienced “exponential growth” even after its stores were required to close, Chala said. Rebag started opening retail boutiques in 2017 and had 10.

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Boutique Customer Experience Location Accessories 325

Retail TouchPoints

MAY 2, 2023

The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Known for its closets and organizational solutions, The Container Store’s program is unusual in accepting products for resale from categories that it doesn’t sell.

Payment Services 278

Payment Services Apparel Shipping Accessories 278

Retail TouchPoints

FEBRUARY 3, 2023

Our investment in Aptos ONE reflects our commitment to keeping pace with consumers’ evolving expectations. Cole Haan operates 90+ retail stores in the U.S. and Canada and more than 300 international store locations and also sells via department store and specialty retail partners.

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Point of Sale Specialty Retailers Department Stores Accessories 189

Retail TouchPoints

AUGUST 8, 2023

The store itself also features a number of vehicles as well as a wide range of lifestyle products and merchandise, including a unique collection of Porsche Design apparel, luggage, eyewear and accessories. During their visit, customers will work with one representative from the beginning of their shopping journey through to delivery.

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Boutique Accessories Apparel Fashion 246

Retail TouchPoints

APRIL 26, 2023

Authentic Brands Group (ABG) will purchase the intellectual property of luxury apparel and accessories brand Vince for $76.5 million in cash and a 25% interest in ABG Vince, a newly formed ABG subsidiary. As part of the transaction, the retailer’s parent company Vince Holding Corp.

Accessories 278

Accessories Apparel Management Planning 278

Retail TouchPoints

JUNE 16, 2020

For a sick economy, there is no better medicine than retailers responding to consumers who are ready to safely return to stores. Even though consumer confidence is improving, shoppers are struggling with high unemployment, and confidence remains at recession levels. month-over-month seasonally adjusted, but down 63.3%

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Merchandise Store Returns Accessories Consumer 218

Retail TouchPoints

MAY 20, 2025

UO Hauls biggest retail element will be the rollout of 20 Campus Essentials pop-ups this summer and fall in key college markets that will feature university-inspired collections of graphic apparel and accessories as well as home items like drinkware, lighting, bath essentials, stationery and dorm dcor, as well as exclusive campus-themed pieces designed (..)

Accessories 147

Accessories Apparel Marketing Store Operations 147

Retail TouchPoints

JULY 14, 2023

Retailers are adapting their store environments to meet consumers’ heightened demand for ease and convenience. Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year.

Payment Services 245

Payment Services Accessories Point of Sale Store Operations 245

Retail TouchPoints

NOVEMBER 5, 2020

Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . According to BigCommerce , 49% of consumers cite not being able to touch, feel or try on a product as one of their least favorite aspects of online shopping. . The online equivalent is a homepage.

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Checkout Store Layout Promotions Accessories 272

Inside Retail

SEPTEMBER 24, 2023

According to Jonathan Clark, New Balance’s Asia-Pacific direct to consumer director, the company has achieved annual growth of about 20 to 30 percent, and has crafted a brand message that resonates with its audience – which is predominately 16-34 years old, and that emphasises style, activity, and social equality.

Apparel 264

Apparel Consumer Location Store Operations 264

Retail TouchPoints

FEBRUARY 16, 2024

The women’s apparel and accessories retailer, which generates nearly $600 million in annual sales via ecommerce and a footprint of 247 stores, boasts an average customer lifecycle spanning 10 years. J.Jill has achieved levels of customer loyalty that other retailers can only aspire to.

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ATS Accessories Apparel Fashion 256

Retail TouchPoints

JANUARY 10, 2024

For example, the design of HOB — a luxury shopping destination for perfumes, accessories and cosmetics in Dalma Mall in Abu Dhabi — called for custom, quality materials that could meet both functional and aesthetic purposes.

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Marketing Accessories Shopping Management 273

Retail TouchPoints

DECEMBER 15, 2020

Brick and mortar retailers of all sizes have enough challenges as it is — many people turned to online shopping during COVID-19 as an alternative to retail store visits, while many cities mandated residents to stay home. Jori Hamilton is an experienced writer residing in the Northwestern U.S.

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Apparel Accessories Shopping Fashion 264

365 Retail

FEBRUARY 24, 2025

Wide Product Range: A World of Vape Kits and Accessories The online market provides easy access to vape products because it contains an extensive selection of products to choose from. All types of consumers will discover their desired vape equipment among the extensive choices found in these online stores.

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Accessories Checkout Shipping Shopping 52

365 Retail

APRIL 1, 2025

Nick Widdowson, also from POPAI UK & Ireland, will take the stage to discuss Shopper Strategy & Vision , examining how consumer behaviour is evolving and what retailers must do to stay ahead. A one or two-day visit to the Business Design Centre can save weeks or even months of research and sourcing.

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Visual Merchandising Kiosk Returns Accessories 59