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Banned Chinese cotton is widespread in global retailers’ merchandise – survey

Inside Retail

Traces of banned Chinese cotton were found in 19 per cent of a sample of merchandise selling at US and global retailers in the past year, a study showed, highlighting the challenges of complying with the US law aimed at blocking imports of cotton linked to forced labour in China.

Apparel 147
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H&M probes alleged Myanmar factory abuses as pressure intensifies

Inside Retail

A British-based human rights advocacy group tracked 156 cases of alleged worker abuse in Myanmar garment factories from February 2022 to February 2023 , up from 56 in the previous year, indicating a deterioration of workers’ rights since a military coup in February 2021. Reuters has not independently verified its findings.

Fashion 242
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Tapping into Temu: Why American Gen Zs love the Chinese app

Inside Retail

Launched in September 2022, the Boston-headquartered platform boasts the resources of a powerful parent – China’s Pinduoduo Holdings. Like Shein, Temu offers discounted fashion and lifestyle goods, but unlike Shein it sources and ships directly from manufacturers in China.

Shipping 130
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5 Top Customer Service Articles of the Week 1-3-2022

Hyken

Each week I read many customer service and customer experience articles from various resources. Forbes) With continued shipping delays and staffing issues, the ability for companies to actually deliver exceptional experiences to their customers is proving more challenging than ever. My Comment: CX and marketing are closely linked.

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H&M says it will ‘phase out’ sourcing from Myanmar: report

Inside Retail

While recognising the challenge companies face to ensure they are not linked to abuses, some experts say the exits could ultimately leave workers in the country worse off. H&M said its decision to exit was not linked to the report’s publication, but was the result of its own evaluation of the situation.

Fashion 130
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Black Hat Asia 2022 Continued: Cisco Secure Integrations

Cisco Retail

In part one of our Black Hat Asia 2022 NOC blog , we discussed building the network with Meraki: . In addition to the Meraki networking gear, Cisco Secure also shipped two Umbrella DNS virtual appliances to Black Hat Asia, for internal network visibility with redundancy, in addition to providing: .

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1 in 4 American Adults Have a Disability — Does Your Site Give Them a Great Shopping Experience?

Retail TouchPoints

Digital accessibility means that everybody can use the same resource, not a special one or a separate one,” said Freed. Make sure the “Sign In” and “Create an Account” links are easily located and can be recognized by a screen reader for visually impaired users. As a result, it becomes easier to browse for all your customers.

Shopping 317