Retail TouchPoints

MARCH 9, 2023

Marking a significant shift in ThredUp ’s value proposition to consumers, the resale marketplace testing out a number of new initiatives to improve its margins, including new return policies and fees for its “cleanout kit” consignment services. ThredUp beat expectations for Q4 2022 but still saw revenues decrease 2% year-over-year, to $71.3

Returns 251

Returns Shipping Consumer Promotions 251

Retail Focus

MARCH 9, 2023

Peel L&P has announced that NEXT, the renowned British retailer, will be making its return to Gloucester Quays, the premier outlet and dining destination in the South West. The retail giant is set to open its doors later this spring, following a record-breaking 2022 sales period for Gloucester Quays.

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Returns Shopping Fashion Location 182

Inside Retail

DECEMBER 12, 2023

Ksubi’s return to operating stand-alone stores in Australia has been a long time coming. KStudio, the brand’s global HQ, was launched in 2022 in Sydney and is a base for the team to host Australian creatives, musicians and artists on a global stage. It comes as the brand plans to open new stores in Sydney and Melbourne in early 2024.

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Returns Fashion Location Marketing 273

I Vend

JANUARY 6, 2023

The holiday season is a time for shopping and gift giving – and the New Year is the time for…returns and product return management for retail businesses. Shoppers return goods all year of course, but the post-holiday weeks see an increase in items coming back to stores.

Returns 95

Returns Management Inventory Management Point of Sale 95

Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022.

Merchant Services 206

Merchant Services Returns Drop-Shipping Checkout 206

Retail TouchPoints

MARCH 14, 2023

Returns are, like it or not, as much a part of retail operations as the sales themselves. The exact return rate varies among different verticals and individual retailers, but online sales consistently generate higher levels of returns compared to brick-and-mortar. That means you’re out of business.

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Returns Markdowns Fulfillment Consumer 223

Indigo 9 Digital

DECEMBER 7, 2022

By Tricia McKinnon While Amazon makes running an eCommerce business look easy, managing online sales is anything but easy. What often makes eCommerce difficult is returns. While retailers are frustrated by the volume of returns they receive there is a genuine level of friction in the online shopping process. of purchases.

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Returns Management Shipping Consumer 98

Retail Focus

MAY 16, 2022

With 834 exhibitors in 48,000 square metres of show floor across six Technology Zones, ISE 2022 set a new benchmark with an easy-to-navigate venue and a host of opportunities to explore new solutions and drive new business. ISE returns to Barcelona on 31 Jan-3 Feb 2023. .

Returns 162

Returns Management ATS 162

Retail Focus

OCTOBER 19, 2023

Ellen Peters, Lush UK&I Property Director:- “We’re thrilled to be returning to the historic market and now vibrant retail hub of Covent Garden. Sophie Watson, Lush Covent Garden Shop Manager :- “Covent Garden never misses the opportunity to put on a show. The Lush Bath Bot is available to pre-order now.

Location 147

Location Returns Shopping Marketing 147

Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. Returns, whether from gift-based purchases or not, significantly slow down associates’ availability during such a crucial time, when busyness is already a given and when too much of the process depends on employees.”.

Sporting Goods 254

Sporting Goods Consumer Checkout Shipping 254

Retail Focus

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. This meant more than £5million in lost seasonal sales for a third of retailers, whilst 13% missed out on sales revenues worth over £1m.

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Returns Inventory Management Shipping Management 130

Retail Focus

DECEMBER 7, 2021

ISE 2022 returns with a vibrant and inspiring edition, a redesigned show floor and new demonstration areas guaranteed to enable exhibitors to ‘Rise Up. Exhibitors are signing up in significant numbers to take part in ISE 2022, the destination for world-class brands to showcase the latest technologies in pro AV.

Returns 189

Returns Planning Management Marketing 189

Retail TouchPoints

JANUARY 7, 2022

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. So for a digital brand like Viscata, reducing returns can have a substantial impact on the bottom line.

Returns 255

Returns Apparel Supply Chain Management Fashion 255

Retail Focus

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. In 2022, we will see physical retail environments simplify in-person transactions. Tempur-Pedic (New York City).

Fulfillment 246

Fulfillment Clienteling Location Consumer 246

Inside Retail

NOVEMBER 23, 2023

British music store HMV will on Black Friday return to its former flagship store on London’s Oxford Street after a four-year absence, offering vinyl, clothing and merchandise in a vote of confidence for physical stores in an increasingly online age. It also played a key role in the Beatles’ rise to fame.

Returns 130

Returns Accessories Accounting Marketing 130

Retail Focus

APRIL 14, 2022

Organised by customer interaction management specialists Critizr, monthly winners will be selected from April until June, with one overall team being crowned ‘Proudest Store 2022’ in July by a panel of retail experts. . What’s in it for the winners? So don’t miss out! How to enter: 1. Visit ProudOfMyStore.com. Enter your story.

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Returns Boutique Supermarket Management 130

Retail TouchPoints

DECEMBER 13, 2022

FedEx will launch FedEx Consolidated Returns, a solution designed to provide an easy ecommerce returns option that retailers can make available to shoppers, in early 2023. FedEx Consolidated Returns will be facilitated through supply chain services offered by FedEx Logistics and FedEx Office. of all U.S. of all U.S.

Returns 124

Returns Merchant Services Drop-Shipping Fulfillment 124

Retalon

MAY 5, 2023

Every e-tailer wants to see their inventory sold – but not returned. However, the unfortunate truth is that 30% of all products ordered online are returned (depending on the sales sector and the period). In 2022 this amounted to $816 billion in returned merchandise according to the National Retail Federation.

Returns 41

Returns Management 41

Inside Retail

AUGUST 9, 2023

Returns present a complex challenge for retailers of all sizes, not only contributing to their carbon footprint, but also eroding their profit due to the cost of managing and paying for reverse logistics and, in some cases, leading to fraud. Meanwhile, the use of returns by customers continues to grow in popularity.

Returns 130

Returns Customer Retention Accounting Fashion 130

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Merchant Services 245

Merchant Services Payment Services Promotions Location 245

Inside Retail

APRIL 30, 2023

However, the company said that the year-on-year comparisons from Q3 2022 were challenging due to the high levels of Omicron and mandated isolation in the prior period, which drove consumption online. ” In February, the company said that returning customers drove Adore Beauty’s revenue during first half of the year.

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Management Customer Retention Returns Planning 130

Retail TouchPoints

NOVEMBER 8, 2021

As you’re planning for 2022, here are four strategies to help you focus and refine the digital experience to realize immediate ROI in 2022 and beyond. Yes, the search should return the precise results for this precise query. As you head into 2022, digital experiences will continue shaping your brand perception and success.

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Fulfillment Returns Customer Experience Planning 272

Inside Retail

MAY 16, 2023

Target US is making shopping easier for customers with the option to make product returns right from their cars at no extra cost. The new returns service is already available at over 500 stores across the US and is expected to reach all 2000 Target locations in the next few months. she questioned.

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Returns Drop-Shipping Customer Experience Shipping 130

Inside Retail

JUNE 16, 2021

Homewares retailer Sheridan Australia is taking part in a novel trial in which its shredded cotton products are returned to the soil to test whether it can improve cotton soil health and act as a scalable solution to textile waste. The post Sheridan returns cotton products to soil in textile waste trial appeared first on Inside Retail.

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Returns Drop-Shipping Apparel Shipping 246

Retail TouchPoints

NOVEMBER 30, 2023

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider.

Shipping 247

Shipping Returns Customer Experience Management 247

Retail TouchPoints

MAY 10, 2024

Amazon , which already has a significant physical presence in Ireland via the Dublin fulfillment center it opened in 2022, will now have a country-specific online presence on the Emerald Isle. More than 1,000 Irish SMBs already sell on Amazon, generating over €150 million in export sales in 2022 alone. The launch of Amazon.ie

Fulfillment 203

Fulfillment Finance Returns Management 203

Retail TouchPoints

JULY 11, 2022

The 2022 wedding season is expected to be a record breaker, with an estimated 2.6 Perhaps you sell a product that’s on a registry, and the newlyweds return it. Does your sales tax software keep up with regulatory requirements related to returns and tax refunds? million weddings taking place.

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Jewelry Shipping Returns Consumer 230

Retail TouchPoints

JULY 11, 2022

The boxes are sold exclusively through the retailer’s Giant Delivers service through September 2022 or while supplies last. -area grocery chain Giant Food relaunched its Local Produce Boxes that feature locally sourced items from farms within Maryland, Delaware and Virginia.

Returns 235

Returns Promotions Management ATS 235

I Vend

FEBRUARY 6, 2023

At the same time, we’re seeing increasing stock outs, with 80% * of shoppers saying they saw a decline in stock levels in 2022. iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. Read about iVend’s smart retail technology for inventory management.

Inventory Management 98

Inventory Management Management Shrinkage Returns 98

Inside Retail

MAY 31, 2021

Given the lack of time on the mountains last winter, we are expecting to see some really positive returns this season,” Antony Hampson, general manager of Superdry Australia and New Zealand, told Inside Retail. . The post Winter is coming: Ski brands eagerly anticipate return to slopes appeared first on Inside Retail.

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Returns Planning Consumer Marketing 246

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” In 2022, small- and medium-sized retailers will need to closely consider their ecommerce partnerships. Think of it like a resurgence of the P.O.

Shipping 271

Shipping Finance Customer Experience Consumer 271

I Vend

NOVEMBER 6, 2023

Retail is still in the post-pandemic shake-down, with some shoppers loving the return to stores, but others now entrenched with ecommerce as their ‘normal’; inflation is still impacting shoppers’ discretionary spend and the cost of living crisis is making many think twice about purchases they would have made without a care a few short years ago.

Inventory Management 80

Inventory Management Management Point of Sale Returns 80

VMS

NOVEMBER 3, 2021

(PRESS RELEASE) EuroCIS, the leading trade fair for retail technology, will take place from February 15 – 17, 2022 in Halls 9 and 10 at the fairgrounds in Düsseldorf, Germany Leading topics will be customer centricity, analytics, payment, connected retail and seamless store. Exhibitors can still register online at www.eurocis.com/2330.

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Returns Payment Services Supply Chain Management Visual Merchandising 52

Inside Retail

DECEMBER 13, 2021

The latest research by Publicis Sapient into consumers across the globe has uncovered five key trends that retailers need to embrace in 2022 if they want to transform into shopper-first organisations. In 2022, a seamless integration of online and offline will be critical to success. Evolve to create a one-stop shop for customers.

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Payment Services Returns Customer Experience Consumer 130

Inside Retail

JANUARY 23, 2023

“We do believe they will come back to the luxury sector in a heavy way, to catch up on what they couldn’t do in 2022,” said Caroline Reyl, head of premium brands at Pictet Asset Management, referring to Chinese consumers. Reporting by Mimosa Spencer; Editing by Emelia Sithole-Matarise, of Reuters.

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Returns Department Stores Fashion Marketing 130

Retail Focus

JANUARY 18, 2022

In 2022, retailers will leverage digital technology and data-drive innovations to tackle the continued challenges posed by COVID-19, and deliver exceptional customer experiences online, in-store and everywhere in between. In 2022, retailers will embark on some of their most significant transformations to date. The value of data .

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Customer Experience Checkout Consumer Returns 173

Retail TouchPoints

APRIL 28, 2022

There is no doubt that customers value convenience over sustainability, which is why same-day shipping remains a popular delivery option along with the increasing rate of returns in ecommerce. Simplifying warehousing with automation and inventory serialization to optimize merchandise management prevents misplacement or loss.

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Planning Drop-Shipping Supply Chain Management Returns 245