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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Offering different shipping speed options is no longer enough to differentiate.

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The 3 Most Impactful Location-Powered Experiences for Retailers

Retail TouchPoints

Location-Powered Experiences Drive Results. Leading retailers have addressed these challenges head-on by adopting new technology such as location infrastructure. Retailers use location to deliver stellar experiences for customers through their brand’s mobile app.

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Retail Shipping Forecast for the 2022 Holiday Season

Independent Retailer

The 2022 holiday season is just around the corner, and with it comes a plethora of shipping challenges. Here are some shipping forecasts for retailers to be aware of so you can be fully prepared this holiday season: Increased Volume of Shipments. Delays in Shipping. by Chelsea Lamb.

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Salesforce’s Top 5 Predictions for Holiday 2022

Retail TouchPoints

For the 2022 holiday season, the trillion-dollar question is how do brands and retailers maintain growth, but do it profitably with an omnichannel approach? Here are our five holiday shopping predictions to consider as you develop your strategy for the 2022 season. For retailers, 2022 is about playing the long game.

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#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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StockX COO on the importance of fast shipping to improve CX, drive growth

Inside Retail

Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days. Under the Xpress Ship program, products are sent to an authentication centre, where they go through a multi-step verification process.

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4 Ways Ecommerce Returns Will Change in 2022

Retail TouchPoints

With 2022 in contention to be the year things “finally, actually” return to “normal” (if we even remember what that looked like!), As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. consumers love the USPS. The Returns Season Gets Extended.

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