Retail TouchPoints

FEBRUARY 3, 2023

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the calendar. Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. Have a simple checkout process.

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Retail TouchPoints

JANUARY 20, 2022

Ecommerce in February 2022. The invitation to Indian retailers will initially include only a select number of participants, adding to existing merchants including Delphi Leather India , Mahi Exports , Touchstone Gems & Jewelry and Welspun. Some ideas become products or services that make it to customers.

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Retail TouchPoints

SEPTEMBER 12, 2023

in November 2022. TikTok Shop will now bring shoppable videos and livestreams directly to For You feeds across the country, and give brands, merchants and creators the tools to sell directly through shoppable content on the TikTok app.” Digital Service (USDS). reads the company announcement. user data is stored in the U.S.

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Retail TouchPoints

MARCH 24, 2022

With 2022 in contention to be the year things “finally, actually” return to “normal” (if we even remember what that looked like!), Where consumers live has a lot to do with which returns process they prefer. So how can one aspect of ecommerce be so universally reviled — and yet be poised to grow ?

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Retail TouchPoints

JANUARY 10, 2023

based Amazon merchants at the end of January. Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. The offering was previously only available by invitation. and the honest answer is, maybe.

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Retail TouchPoints

SEPTEMBER 26, 2024

At our core, DoorDash is a merchant-focused company,” said Prabir Adarkar, President and COO of DoorDash in a statement. Our mission has always been to develop products and services that empower local merchants to succeed. The DoorDash Commerce Platform is designed to meet this need.”

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Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. Merchants can then set the price for items based on their condition and manage pricing, advertising and sales using their existing processes. by the end of 2021.

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Retail TouchPoints

OCTOBER 7, 2022

The new offering is powered by Bolt’s Checkout Everywhere solution (originally called Tipser until it was acquired by Bolt in late 2021), which allows websites of all kinds to add transaction capabilities and sell products from participating merchants. “We’re Then the merchant takes over for fulfillment, logistics and so on.”.

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Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. The service is free for U.S. Sur La Table and 100% Pure also will join this roster in the next few months.

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Retail TouchPoints

APRIL 22, 2022

With the pandemic ushering a wave of traditionally brick-and-mortar merchants online since 2020, the chances of being targeted by scammers is at an all-time high. In 2022, it is no longer an option whether businesses can choose to protect against fraud, but a responsibility. Scalable Order Fulfillment and Automation.

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Retail TouchPoints

SEPTEMBER 5, 2023

What were your biggest goals going into writing the book, and how did your approach evolve as you embarked on the writing process? Del Rey: The Marc Lore era at Walmart, if nothing else, brought a new sense of urgency to Walmart when it comes to new online features and services, and the incubation of new business ideas.

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Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. Doubling down on merchants outside of China. The very next month Temu debuted in the U.S.

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Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. BNPL fulfills a need that previously wasn’t being met,” said Sharp. In fact, 50% of U.S

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Retail TouchPoints

OCTOBER 4, 2023

The UK’s largest independent builder’s merchant, MKM Building Supplies , recognized that the building supplies industry was changing, with 45% of its current customer base set to retire within the next five years. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.

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Retail Minded

APRIL 3, 2022

A new study revealed: Social media marketing (32%), e-commerce software (31%), email marketing (29%), retail operations (26%) and online payments (24%) score highly. 63% of US brands plan to increase investment in retail software in 2022. Top 10 Investment Priorities For 2022. Customer service (28%).

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Retail TouchPoints

DECEMBER 6, 2023

The competition to attract sellers has reached a boiling point, and it couldn’t come at a better time for these merchants, which for years have struggled with the rising cost of doing business on the main U.S. There’s fulfillment costs and advertising costs. marketplaces. Sellers are looking elsewhere for profitability.”

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Inside Retail

SEPTEMBER 15, 2021

As the centrality of a “customer first” service approach becomes increasingly evident, businesses need to be fully aware of the tools and techniques available to them as they work to secure new opportunities in the emerging digital landscape. Presenters will be sharing real-life tips and tricks that merchants can implement straightaway.

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Independent Retailer

NOVEMBER 2, 2021

Independent Retailer has rounded up some of the most important emerging trends in retail to watch out for in 2022 from top retail experts in the industry. Crypto Payments Help Deliver a Competitive Advantage. There are four main findings based on interviews with four merchants that accept bitcoin and other cryptos.

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Inside Retail

SEPTEMBER 19, 2022

For example, Lazada will be sharing its best practices pertaining to platform terms of services, IPR infringement reporting and removal mechanisms, and IPR awareness building amongst its merchants,” Ang explained. per cent in 2022 and is expected to hit 63.3 Current state of affairs. There also has been a dark side to this.

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Inside Retail

JANUARY 12, 2023

McKinsey & Co stated in mid-2022 that social commerce comprised more than 13 per cent of China’s total e-commerce sales. Twitter Shops enables merchants to showcase up to 50 products on their Twitter profile. And for consumers: Discovery of new products and services. trillion ($1.9 trillion) in global sales by 2025.

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Retail TouchPoints

JULY 14, 2022

The net impact of these decisions will result in an estimated $40 million cost reduction in the run rate of the business on an annualized basis beginning in Q3 2022. Rupp also worked at Microsoft and Amazon , where she led Fulfillment by Amazon and launched Prime Day. VS&Co.’s Greg Unis has been named Chief Growth Officer.

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Retail TouchPoints

DECEMBER 13, 2022

The service will be the latest addition to the FedEx Returns portfolio, which also includes printer-less and package-less return options at more than 10,000 locations nationwide. FedEx Consolidated Returns will be facilitated through supply chain services offered by FedEx Logistics and FedEx Office.

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Retail TouchPoints

JUNE 26, 2023

Walmart mandated that its suppliers put it on products by 2022, which has made a big impact on RFID adoption. And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. alongside a large QR code. A true win-win!

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Retail TouchPoints

MARCH 22, 2024

DoorDash and Wing first teamed up in Australia in 2022 in a partnership that has since expanded to three locations in Queensland with over 60 participating merchants. . — where Wing first launched its U.S. commercial operations in 2019 — with Wendy’s signed on as the first restaurant partner in the pilot.

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Retail TouchPoints

AUGUST 24, 2023

in November 2022. Just as with finding the right content strategy, setting up the company’s TikTok Shop was a process of trial and error: “There was some blood, sweat and even a few tears behind getting set up and figuring it out, but once we did, we were off to the races,” recalled Parkhurst. “We

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Retail TouchPoints

APRIL 14, 2023

One of the newest entrants in the space is Shoptrue , which launched in open beta in November 2022. We have unified checkout, which allows users to add items from multiple merchants to the same cart, but those orders are placed with the various merchants, and then the merchants fulfill them directly,” explained Evans.

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Retail TouchPoints

OCTOBER 26, 2022

And] with all this digitization, there are so many more small- and medium-sized merchants around the world that need to source to sell. This process of visiting and checking in on vendors during production is all part of Qalara’s “hands-on approach,” which enables the platform to ensure quality and reliability.

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Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge.

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Inside Retail

SEPTEMBER 19, 2022

Daraz focuses on innovating our services and adjusting our operations according to our markets’ demands; this includes optimising our distribution network in our markets,” Ahmed Tanveer, chief operating officer for Daraz Pakistan, told Inside Retail. The overall objective of these solutions is to ensure operational quality and stability.

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Inside Retail

FEBRUARY 15, 2022

This is creating new challenges for retail operations, including a particular demand for agile merchandise planning and supply-chain processes. Retailers are finding omnichannel fulfilment complex. Merchants must adapt their allocation and replenishment models to support total demand, rather than basing them on sales units by location.

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Retail TouchPoints

FEBRUARY 14, 2023

in September 2022), it has already become one of the most downloaded apps in the country and, like its predecessors, has also already prompted a slew of complaints to the Better Business Bureau for product quality and customer service issues. In its brief five -month existence (the app launched in the U.S.

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Inside Retail

AUGUST 30, 2022

According to CommBank data 2 , online turnover across our merchant base has grown 18.2 This is where putting the customer in control of how they purchase can help, including a range of new financing and payment options for the customer to choose from. 1 CommBank Household Spending Intentions (HSI) Index July 2022.

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365 Retail

NOVEMBER 14, 2022

With Black Friday and Cyber Monday just around the corner, planning for a successful 2022 peak season is essential – now more than ever. Bundling’ your products and services together in one package drives customer satisfaction, as they’ll be receiving a better deal overall. Leveraging 3PL services to drive efficiencies is key.

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Retail Minded

JUNE 7, 2022

When an SME merchant experiences rapid growth its profit margins might go up – but its back office operations often go into meltdown. The study, which involved 500 retailers and took place in April 2022, also confirmed that implementing an ERP takes months, and sometimes even years , to complete. . It’s not quite that simple.

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Independent Retailer

JANUARY 27, 2022

On the other, generous return policies are now a competitive differentiator — so merchants whose return policies are too strict could miss out on sales or see fewer returning customers. Offer free or discounted return shipping when possible, and streamline the process with print-from-home labels to reduce friction for buyers.

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Retail Minded

MARCH 31, 2021

trillion by 2022, as more and more retailers and entrepreneurs start moving online. As consumers move online, vendors must process increased demand of online orders more quickly – and that can lead to mistakes. The outbreak of Covid-19 has turned the online sales ecosystem upside down, with a monumental upturn in sales.

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Retail Minded

JANUARY 21, 2022

And, while the current retail industry all too often has frustrating experiences to manage – including empty store shelves, hiring instability, and rising inflation – I believe that with great challenges also come great opportunities and NRF 2022 certainly reinforced this sentiment for me this year. Live selling capabilities.

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