Retail TouchPoints

SEPTEMBER 20, 2023

Holiday hiring was also down year-over-year in 2022, with employers adding 519,400 jobs, a 26% decline from 2021. Toward Pay Increases Photo courtesy Amazon Amazon has opened more than 50 new fulfillment centers, delivery stations and same-day delivery sites in the U.S. Amazon: 250,000 + $1.3B

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Planning Fulfillment Payment Services Location 238

Retail TouchPoints

AUGUST 12, 2022

Ace Hardware is on an expansion tear; the retailer just marked the opening of its 105 t h new store this year and said it expects to add at least 60 more by the end of 2022. The new locations join the more than 5,600 stores already in operation across all 50 states and 70 countries.

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Retail TouchPoints

MARCH 14, 2024

The DCs — to be located in Detroit, southern Los Angeles, San Antonio and Toronto — will stock large, bulky merchandise like lumber, insulation and roofing shingles that can be ordered in job lot quantities and delivered directly to professionals’ job sites.

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Retail TouchPoints

JULY 5, 2022

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. Prediction 2: Diversification of fulfillment services will be key to omnichannel success. The store has become a central hub for omnichannel fulfillment.

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Fulfillment Social Commerce Customer Retention Consumer 245

Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. Vitamin Shoppe store to a franchise operation in February 2022 , but now the program is moving into a higher gear. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz.,

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Retail TouchPoints

AUGUST 28, 2023

The company pointed to the wind-down of Canadian operations and the shift in timing for its Anniversary Sale as two of the key reasons why the YOY revenue fall was so significant. Q2 2023 results included no sales from Canadian operations, compared with a full quarter of sales from Canadian operations in Q2 2022.

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Retail TouchPoints

NOVEMBER 9, 2022

Items will be fulfilled from Sephora’s 500+ U.S. Customers can use either the DoorDash app or website, and members of the Sephora Beauty Insider loyalty program can earn points for these purchases by linking their account on the DoorDash app’s Sephora store page. Items from U.S. per order or an annual fee of $49.

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Retail TouchPoints

SEPTEMBER 25, 2023

Goldsby, who discussed supply chain issues with Retail TouchPoints in May 2022 , shared his thoughts on ways the industry can make supply chains both more reliable and cost-effective moving forward. Retail TouchPoints (RTP): How are the increasing demands for fast fulfillment affecting supply chains? “We’re now battle-tested.”

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Returns Supply Chain Management Fulfillment Customer Experience 295

Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. Prior to this, online orders had been fulfilled from a central distribution center. Click-and-collect, a.k.a.

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Retail TouchPoints

NOVEMBER 3, 2023

Amazon will close its two Amazon Style stores, located in Glendale, Calif. The stores had been open for less than two years: the Glendale location opened in May 2022 , although the concept had been reported on as early as January 2022. and Columbus, Ohio, by Nov.

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Retail TouchPoints

AUGUST 31, 2022

Bed Bath & Beyond , facing a comp store sales decline of 26% for the quarter that ended Aug. 27, 2022, has announced a combination of store closures and layoffs designed to reduce its SG&A (selling, general and administrative) expenses by $250 million in fiscal 2022.

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Customer Retention Finance Fulfillment Planning 260

Retail TouchPoints

AUGUST 7, 2023

Department of Labor’s Occupational Safety and Health Administration (OSHA) has issued another citation to Amazon for exposing its workers to ergonomic hazards and failing to provide proper medical care, this time at its fulfillment center in Logan Township, N.J.

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Fulfillment Location ATS Store Operations 208

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 billion during the same period in 2022. Excluding fuel sales, same-store sales grew 1.1% billion in cash.

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Retail TouchPoints

AUGUST 30, 2023

This rapid expansion pace follows last year’s impressive numbers: by August 2022 the retailer had added more than 100 stores, with plans for an additional 60 by that year’s end. Globally, Ace has opened more than 1,100 stores over the past five years and now operates 5,800 locations in approximately 60 countries.

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Retail TouchPoints

AUGUST 11, 2023

Consumers ordering from Hy-Vee locations will receive 50% off their first order of $50 or more (up to $40 ) and the chance to enter the sweepstakes. Hy-Vee operates stores in Iowa, Illinois, Kansas, Minnesota, Missouri, Nebraska, South Dakota and Wisconsin. Uber couriers also will be eligible to enter the contest.

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Retail TouchPoints

JUNE 7, 2022

During Brok’s tenure, Sephora has deployed new technology and services as well as expanding its partnership with Kohl’s : Sephora launched same-day delivery in partnership with Delivery Solutions in November 2021; In February 2022 , Kohl’s and Sephora revealed plans to add 400 Sephora shop-in-shops to reach their goal of 850 locations by 2023; and (..)

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Retail TouchPoints

FEBRUARY 2, 2024

This aggressive capital expansion is in line with the plans Tractor Supply revealed in July 2023 : to eventually operate 3,000 stores in the U.S., which would represent significant growth from its current footprint of approximately 2,200 locations. “As As we exit 2023, our business has never been stronger.”

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Retail TouchPoints

JANUARY 10, 2023

retailers in 2022, $816 billion , or 16.5% , was returned. At-home return pickup offerings are relatively rare, although beginning in October 2022, Walmart+ members could schedule home pickups of items they wanted to return. Returns represent a major challenge to the retail and logistics industries: NRF statistics show that of the $4.86

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Retail TouchPoints

NOVEMBER 7, 2023

WHP also will build up the brand’s presence in Mexico with IB Group and grow its brick-and-mortar footprint in Central America via its partnership with Fastco , including four new Express stores in key locations through 2026. The company also plans for shop-in-shop experiences in Mexico and Indonesia.

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Accessories Apparel Brand Management Planning 234

Retail TouchPoints

OCTOBER 6, 2022

Amazon’s operations employees are paid, on average, approximately $19 per hour based on position and location. The company also is offering a signing bonus of $1,000 to $3,000 at select locations, and has touted the fact that these seasonal roles are often “the start of a long-term career inside or outside the company.”.

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Retail TouchPoints

JUNE 1, 2022

But if you’re interested in what’s driving retail growth right now, in 2022, you’ve come to the right place. Shoppers are returning to stores, again. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” By March 2022, this had declined to $8.7

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Checkout Location Shopping Consumer 295

Retail TouchPoints

MAY 10, 2022

Ingka Group , which operates 392 IKEA stores across 32 markets, will invest more than €3 billion ( $3.16 billion ) into opening new locations and revamping existing stores by the end of 2023. For instance, the retailer recently rebuilt a location in Kuopio, Finland to handle online orders from across the country.

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Retail TouchPoints

SEPTEMBER 12, 2022

A logistics director who was hired in January 2022 focuses on assessing service-level agreements for these partners, conducts competitive analysis and examines customer data to gauge how fulfillment providers are performing.

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Shopping Customer Experience Shipping Consumer 242

Retail TouchPoints

NOVEMBER 4, 2022

DoorDash has been expanding its reach in the delivery space over the past two years, striking deals with some of the country’s largest retailers: In March 2021, Rite Aid partnered with DoorDash for same-day delivery across 2,100 stores; Dollar General began using DoorDash for same-day deliveries across more than 9,000 locations in November 2021; and (..)

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Wholesale Location Store Operations Customer Experience 190

Retail TouchPoints

AUGUST 24, 2023

The deal may eventually include Shein shop-in-shops at some of Forever 21’s 540 brick-and-mortar stores, which are heavily concentrated in malls, as well as offering consumers the ability to return Shein items at Forever 21 locations.

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Retail TouchPoints

JANUARY 19, 2023

17, 2022 for exposing workers to ergonomic hazards. The company’s warehouse in Florida received an additional citation for struck-by hazards , and three similar investigations are ongoing at locations in Aurora, Colo., Amazon facilities in Deltona, Fla., Waukegan, Ill. and New Windsor, N.Y. all received hazard alert letters on Jan.

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Retail TouchPoints

JANUARY 12, 2022

The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter. The retailer unveiled its plans at a recent investor meeting and said it will target “under-penetrated geographies” for the new locations, in particular rural and small-town markets.

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Planning Checkout Finance Returns 182

Retail TouchPoints

NOVEMBER 20, 2023

But rather than going solo right away, True Classic partnered with retail services company Leap to operate five stores in Los Angeles, Chicago, Washington, D.C. beginning in 2022. We’re also expanding into women’s apparel [after adding activewear and men’s bottoms in 2022], so we’re thinking about that for growth.

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Apparel Marketing Returns Advertising 182

Inside Retail

FEBRUARY 27, 2023

Australia Post’s 2022 e-commerce industry report told us that online retail sales represent around 20 per cent of total retail sales , with shopping habits being reformed during the pandemic. However, over the 12-month period from November 2021 to November 2022, online purchases were down 3.8

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Retail TouchPoints

FEBRUARY 9, 2022

For any type of retailer, pop-ups’ inherently temporary nature allow them to operate as “a laboratory for exploring new ideas,” Plenert added: “ If it fails, it’s only there for three months, and then you go on to the next thing.”. Another of their best features is that they’re agile and allow retailers to try out new locations.

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Mass Relators

FEBRUARY 26, 2024

Over the course of the last decade, the company that began as a general merchandise discount store operator has entered several new fields, including financial services, technology development and health care clinics, to name just a few. store managers. He added that turnover among managers has stabilized since 2022.

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Mass Relators

AUGUST 9, 2023

in constant currency, driven primarily by double-digit growth at Food Lion, which opened over 100 additional click-and-collect locations compared to the prior year. ” Muller noted that the company continues to work to gear its online fulfillment capabilities to support same-day delivery. Online sales in the U.S. reached 8.1%

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Supermarket Fulfillment Store Operations Marketing 52

Retail TouchPoints

OCTOBER 1, 2022

and $27 billion in 2021 and reached an estimated 11,800 retailers in 2022, according to data from the MJBiz Factbook. However, demand for multiple fulfillment options isn’t the only way cannabis sales are beginning to reflect the rest of retail. Cannabis is in growth mode: the industry posted sales between $24.5

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Retail TouchPoints

JULY 17, 2023

billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. According to Grand View Research , the global IoT retail market was valued at $42.38

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Payment Services Checkout Inventory Management Customer Experience 226

Retail TouchPoints

JULY 31, 2023

But as ghastly as this figure is, it is down by $172 billion from 2022. billion , “but down $174 billion and after 2022 showing tremendous improvement in product availability,” according to the report. this year over 2022, compared to just a 10% increase worldwide. Inventory distortion, which is equivalent to 7.2%

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Markdowns Shipping Fulfillment Consumer 219

Retail TouchPoints

JUNE 15, 2020

While 21% are willing to do so as soon as government restrictions are lifted, 60% need more than the government’s go-ahead before they venture out, including the recommendation of medical authorities ( 31% ) and assurances that stores, restaurants and other indoor locations are taking safety measures ( 20% ).

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Consumer Payment Services Returns Shopping 134