Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. trillion in 2022. Benefits for Retailers 1.

Merchant Services 294

Merchant Services Payment Services Point of Sale Consumer 294

Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., Amazon acquired Whole Foods in 2017 for $13.7 billion.

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Payment Services Planning ATS Supermarket 246

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Retail TouchPoints

DECEMBER 23, 2024

In its broadest and most straightforward definition, a digital twin is a virtual replica of a physical object, person or process that can be used to simulate its behavior to better understand how it works in real life, according to McKinsey.

Payment Services 278

Payment Services Fashion Accessories Kiosk 278

Retail TouchPoints

APRIL 12, 2021

Enter low-code, which abstracts away many of the hurdles from the consumer-facing app development process. The low-code approach is built around a visual interface that allows users to assemble drag-and-drop code components, API-based services, machine learning, IoT capabilities and model-driven logic, and do it with Lego-like simplicity.

Payment Services 306

Payment Services Customer Experience Fulfillment Marketing 306

Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

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Merchant Services Payment Services Customer Experience Point of Sale 130

Retail TouchPoints

MAY 27, 2022

including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. COS (which stands for Collection of Style) is owned by H&M and currently operates 13 locations across the U.S. location, with additional locations getting the upgrades later this year.

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Checkout Payment Services ATS Returns 299

Retail TouchPoints

MAY 9, 2022

DTC ecommerce solution provider ESW will acquire Scalefast , an end-to-end ecommerce company, in a deal that is expected to close by mid-year 2022. Together, ESW and Scalefast will serve customers in more than 200 markets. We are excited by this opportunity to join in a bold vision for the future of DTC ecommerce. “We

Payment Services 289

Payment Services Checkout Apparel Customer Experience 289

Retail TouchPoints

AUGUST 17, 2022

It’s hard to say that 2022 has been the year of ecommerce so far. On one hand, ecommerce automation saves a ton of time compared to manual ways of executing an operation. Numerous apps on Shopify like Opinew can help you fully automate that process.” Every product experiences some form of word-of-mouth marketing.

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Payment Services Advertising Returns Checkout 363

Retail TouchPoints

APRIL 5, 2022

Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. “As Source: CivicScience.

Merchant Services 361

Merchant Services Payment Services Checkout Consumer 361

Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. The report cited data from the U.S.

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Payment Services Consumer Point of Sale Shopping 179

Retail TouchPoints

APRIL 3, 2023

billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 Myos Fetch is a full-service SMS “concierge” for all things related to the brand and its focused, yet growing, product line. More than 66% of U.S. million or so homes spent $136.8 billion in 2023.

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Payment Services Accounting Planning Consumer 261

Retail TouchPoints

DECEMBER 11, 2024

The merger, first announced in October 2022 , would have created a single grocery company with a national footprint something only Walmart can currently claim. At the time, the two retailers operated nearly 5,000 stores and employed more than 710,000 associates.

Payment Services 162

Payment Services Fulfillment Promotions Consumer 162

Retail TouchPoints

JUNE 8, 2022

As the retail industry starts to return to normal in 2022, merchants around the world continue to respond to changing consumer behavior by embracing adaptability with open arms, in addition to being increasingly open to new technologies as part of their long-term strategies. This led to an increase in ecommerce sales by 14.2%

Merchant Services 246

Merchant Services Payment Services Consumer Checkout 246

Retail TouchPoints

JUNE 8, 2022

As the retail industry starts to return to normal in 2022, merchants around the world continue to respond to changing consumer behavior by embracing adaptability with open arms, in addition to being increasingly open to new technologies as part of their long-term strategies. This led to an increase in ecommerce sales by 14.2%

Merchant Services 246

Merchant Services Payment Services Consumer Checkout 246

Retail TouchPoints

MARCH 21, 2023

“The overriding tenet of our annual planning this year was to be leaner while doing so in a way that enables us to still invest robustly in the key long-term customer experiences that we believe can meaningfully improve customers’ lives and Amazon as a whole,” he wrote.

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Planning Payment Services Customer Experience Advertising 288

Retail TouchPoints

JULY 25, 2023

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they can be. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. She credited solid partnerships with courier services such as DoorDash and Uber in making these goals achievable.

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Payment Services Fulfillment Store Operations Point of Sale 246

Retail TouchPoints

AUGUST 2, 2021

The transaction is expected to close in Q1 2022, subject to customary closing conditions. Payment industry experts see the acquisition as a win for both companies as well as a sign of the growing ubiquity of BNPL. BNPL slices the cost of the checkout basket into a few bite-size payments spread over a few months.

Merchant Services 317

Merchant Services Payment Services Checkout Finance 317

Retail TouchPoints

JANUARY 10, 2023

Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. Launched in April 2022 , Buy with Prime is Amazon’s answer to the growing success (and power) of the third-party merchants that sell on its site.

Merchant Services 299

Merchant Services Payment Services Customer Experience Shipping 299

Retail TouchPoints

SEPTEMBER 8, 2022

The program will serve seniors and Medicare beneficiaries according to a value-based process — by which payment of health services are made to providers according to the quality and outcome of patient care — through multiple Medicare Advantage plans.

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Payment Services Planning Location ATS 286

365 Retail

MAY 17, 2022

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. billion in fees, labour, and lost business in 2020.

Merchant Services 104

Merchant Services Payment Services Customer Experience Management 104

Retail TouchPoints

DECEMBER 13, 2023

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the U.S. Google Pay has partnered with Affirm and Australia-based Zip and will begin offering their pay-in-four services on Android devices early in 2024. YoY and $2.5 billion more than last year, according to data from Adobe Analytics.

Merchant Services 277

Merchant Services Payment Services Consumer Point of Sale 277

Retail TouchPoints

NOVEMBER 1, 2022

Consumers expect brands to provide seamless access to products and services via mobile apps. However, many retailers struggle to deliver these experiences because of limited resources and a lack of expertise. Location-Powered Experiences Drive Results. Provide seamless checkout options with digital rewards and payment options.

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Location Payment Services Checkout Customer Experience 277

Retail TouchPoints

MAY 24, 2024

Additionally, a CFPB market report issued in September 2022 revealed that more than 13% of BNPL transactions involved a return or dispute and that people disputed or returned $1.8 billion in transactions at the five BNPL firms the agency surveyed.

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Consumer Payment Services Returns Accounting 264

Retail TouchPoints

SEPTEMBER 10, 2021

Customers do have to either scan their palm, a QR code from the Whole Foods or Amazon app or insert a credit or debit card upon entering and leaving the store, but that’s the only thing that is scanned. Customers at these new Whole Foods won’t have to use JWO if they don’t want to, they can instead choose to use self-checkout lanes.

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Checkout Payment Services Location Marketing 262

Retail TouchPoints

JULY 20, 2022

A new research report conducted by UPS Capital, Personalized Shipping Experiences: The Next Frontier for eCommerce , shows that personalized shipping experiences have emerged as the next frontier for SMB retailers looking to provide an excellent customer experience in the wake of these supply chain disruptions.

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Shipping Merchant Services Payment Services Consumer 339

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

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Payment Services Accounting Customer Experience Point of Sale 275

Retail TouchPoints

FEBRUARY 3, 2023

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the calendar. Have a simple checkout process. Powerful marketing initiatives and detailed product pages don’t mean anything if the buyer bails because the checkout process is too complicated. Make customer service a priority.

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Merchant Services Payment Services Marketing Drop-Shipping 286

Retail TouchPoints

MARCH 8, 2022

Whereas drivers of gasoline-powered cars can expect to find gas stations prevalent in most areas, those who operate EVs generally have to search considerably harder to find places to charge up. The driver payment process at retailers’ charging stations should be frictionless for shoppers.

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Payment Services Accounting Promotions Customer Experience 278

Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

Merchant Services 289

Merchant Services Payment Services Social Commerce Shopping 289

Retail TouchPoints

MARCH 8, 2023

The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology. Another 12% will be put toward supply chain improvements designed to boost both capacity and the customer experience.

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Planning Payment Services Discount Store Location 285

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

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Payment Services Customer Experience Consumer Advertising 272

Inside Retail

NOVEMBER 14, 2022

“Retailers need to reflect the tailored and personalised experience of online, but in-store.”. This means adopting new-generation technologies such as digital signage, powered by a robust operating system, enabling remote management, personalisation and interactivity with in-store signage. “As

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Kiosk Payment Services Promotions Customer Experience 289

Retail TouchPoints

FEBRUARY 8, 2024

Broadcasters then could look to get more out of their product by extending the customer experience beyond the TV show. As with any first-party data collaboration, it is paramount that media owners ensure they have the technology in place to facilitate security and privacy. Lucy Cunningham is Enterprise Sales Director at InfoSum.

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Payment Services Advertising Customer Experience Consumer 312

Retail TouchPoints

JUNE 3, 2024

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. Dollar General also is focusing on reducing turnover among managers, in part with improvements to supply chain and merchandising functions.

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Checkout Payment Services Inventory Management ATS 279

Retail TouchPoints

MARCH 20, 2024

The Save Mart Companies , a 194 -store supermarket chain operating in California and western Nevada, has partnered with Flashfood to offer high-quality groceries at up to 50% off and, not incidentally, divert food waste from landfills. More than 11 million tons of food went to waste in California alone in 2022, according to Flashfood.

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Payment Services Fulfillment Supermarket Location 264