Retail TouchPoints

MARCH 20, 2024

The Save Mart Companies , a 194 -store supermarket chain operating in California and western Nevada, has partnered with Flashfood to offer high-quality groceries at up to 50% off and, not incidentally, divert food waste from landfills. More than 11 million tons of food went to waste in California alone in 2022, according to Flashfood.

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Payment Services Supermarket Fulfillment Location 238

Retail TouchPoints

APRIL 12, 2021

Enter low-code, which abstracts away many of the hurdles from the consumer-facing app development process. The low-code approach is built around a visual interface that allows users to assemble drag-and-drop code components, API-based services, machine learning, IoT capabilities and model-driven logic, and do it with Lego-like simplicity.

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Payment Services Customer Experience Fulfillment Marketing 289

Retail TouchPoints

JULY 17, 2023

billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Exceptional customer experience. from 2023 to 2030.

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Payment Services Checkout Inventory Management Customer Experience 227

Retail TouchPoints

SEPTEMBER 8, 2022

The partnership will launch at 15 Walmart Health locations in Florida and Georgia, with plans to expand to additional locations. Walmart will incorporate UnitedHealth Group’s Optum program to provide analytics and support tools to clinicians.

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Retail TouchPoints

MARCH 8, 2023

The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology. Another 12% will be put toward supply chain improvements designed to boost both capacity and the customer experience.

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Inside Retail

NOVEMBER 14, 2022

“Retailers need to reflect the tailored and personalised experience of online, but in-store.”. This means adopting new-generation technologies such as digital signage, powered by a robust operating system, enabling remote management, personalisation and interactivity with in-store signage. “As

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Kiosk Payment Services Promotions Customer Experience 289

I Vend

JULY 8, 2021

What I am hearing, and is supported by expert 3 rd party research, is a consistent pattern of four key priorities: in-store customer experience, knowledgeable staff, personalised loyalty programs and social media marketing. The in-store customer experience is that differentiation.

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Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

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Merchant Services Payment Services Social Commerce Shopping 260

Independent Retailer

FEBRUARY 3, 2022

With ecommerce constantly evolving, new in-store gadgets coming out to help transactions go faster and more smoothly, and data becoming more crucial to personalizing the customer experience, retailers need to stay alert on the latest trends to keep business booming. The Growth & Future of Mobile Payments.

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Retail TouchPoints

SEPTEMBER 10, 2021

Amazon will let Whole Foods customers “skip the checkout line” at two new Just Walk Out-enabled locations, in Washington, D.C. Customers do have to either scan their palm, a QR code from the Whole Foods or Amazon app or insert a credit or debit card upon entering and leaving the store, but that’s the only thing that is scanned.

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Checkout Payment Services Location Marketing 215

Retail TouchPoints

JULY 20, 2022

A new research report conducted by UPS Capital, Personalized Shipping Experiences: The Next Frontier for eCommerce , shows that personalized shipping experiences have emerged as the next frontier for SMB retailers looking to provide an excellent customer experience in the wake of these supply chain disruptions.

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Retail TouchPoints

FEBRUARY 7, 2022

Chinese online fresh grocer Missfresh has launched special express delivery service and smart vending machines to help feed volunteers, logistics and support staff and security personnel at the 2022 Beijing Winter Olympics.

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Payment Services Grocer Location Shopping 237

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

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Merchant Services Payment Services Inventory Management Planning 92

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

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Merchant Services Payment Services Inventory Management Planning 98

Retail TouchPoints

MARCH 8, 2022

Whereas drivers of gasoline-powered cars can expect to find gas stations prevalent in most areas, those who operate EVs generally have to search considerably harder to find places to charge up. The driver payment process at retailers’ charging stations should be frictionless for shoppers.

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Payment Services Accounting Promotions Customer Experience 257

Retail TouchPoints

AUGUST 18, 2022

During its July 26, 2022 earnings release, LVMH reported revenue of approximately $37.3 Kering — owner of brands such as Gucci , Yves Saint Laurent and Bottega Veneta — reported revenue of more than $10 billion during the first half of 2022, a 16% increase compared to the first six months of 2021. UK and Europe by late 2022.

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Retail TouchPoints

SEPTEMBER 8, 2023

billion Kroger-Albertsons merger, first announced in October 2022 , had been planned with store divestitures in mind, but the specific number to be sold and their locations had not yet been determined. billion during the same period in 2022. compared to Q2 2022. billion in cash. The retailer generated $33.9

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Retail TouchPoints

APRIL 13, 2022

Another major sign of broad usage and acceptance came with Walmart’s move to offer Bitcoin purchasing and selling through Bitcoin ATMs in 200 of its store locations. Pick the right location(s). Cryptocurrency ATM operators at first followed many of the same strategies as traditional ATM machine providers.

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Inside Retail

MARCH 17, 2024

McDonald’s mobile app; its human-less, order-taking kiosks; its digitised menus that change based on trends, the weather and more; and even its generative AI — together, these enable McDonald’s to eke out additional sales and efficiencies worth billions of dollars to the company, which has 40,000 locations in roughly 100 countries.

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Retail TouchPoints

NOVEMBER 30, 2021

In another first, customers access the checkout solution via the Sainsbury SmartShop app rather than the Amazon app, meaning they can use an interface they already are familiar with. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019.

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Checkout Payment Services Supermarket Customer Experience 258

365 Retail

FEBRUARY 15, 2024

The initiative follows a successful trial that began in September 2022, encompassing over 35 Lidl locations, such as Epsom and Tooting. By integrating ESLs into its operations, Lidl GB aims to streamline store management processes, significantly cutting down the time required for staff to manually update price tags.

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Payment Services Customer Experience Location Shopping 62

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

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Payment Services Customer Experience Consumer Advertising 217

365 Retail

FEBRUARY 23, 2022

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. So what does 2022 hold for the subscriptions market? The subscription phenomenon. The end of cancel(lation) culture.

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Payment Services Marketing Consumer Shopping 102

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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Inside Retail

SEPTEMBER 19, 2022

The two facilities are located in Karachi and Lahore, and they will be among the most technologically advanced logistics facilities in South Asia. The overall objective of these solutions is to ensure operational quality and stability. Diversification is key.

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Retail TouchPoints

NOVEMBER 3, 2021

Seun Sodipo will take the CFO job in February 2022. Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. She also will draw upon prior experience at roles in private equity firms to help the retailer continue scaling its business.

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Finance Payment Services Accounting Returns 249

Retail TouchPoints

SEPTEMBER 30, 2020

The experience will be in nearly 200 Walmart supercenters by the end of January 2021, as well as in select Health Centers and Neighborhood Markets, and Walmart will expand the redesign to nearly 1,000 stores byQ1 2022. Select locations will also have Scan & Go to help customers manage their checkout directly.

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Cisco Retail

JUNE 28, 2022

At the Fiber Connect Conference in Nashville, TN (June 13 and 14 2022), more than 3,000 attendees and over 193 exhibitors came together to address the question of how to expand broadband access to unserved and underserved communities and to learn how to unlock the possibilities of their fiber infrastructure investments.

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Payment Services Customer Experience Location Management 119

Retail TouchPoints

JUNE 15, 2022

Other retailers and QSRs are now seeing the value in controlling traffic flow and general store congestion by locating checkouts at more than one entrance, or expanding the area to reduce employee count and handle more transactions faster. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store.

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Payment Services Checkout Shrinkage Fast Fashion 255

Inside Retail

FEBRUARY 23, 2022

Customers shopped online well before the pandemic, but a desire to limit physical contact with stores unleashed a new level of demand, all whilst encouraging retailers to roll out new options, resulting in new consumer habits and expectations. But are we equipped to deal with these new hybrid customer expectations in the year ahead?

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Payment Services Fulfillment Consumer Shopping 130

Inside Retail

JULY 17, 2022

Decathlon’s Data Lab in Singapore is the latest facet of the brand’s pursuit of innovation and part of its efforts to develop new digital services and incubate data projects, in collaboration with partners such as Sport Singapore, research agencies, and schools. Lastly, the Data Lab is located strategically within the Kallang Alive district.

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Inside Retail

FEBRUARY 27, 2023

Australia Post’s 2022 e-commerce industry report told us that online retail sales represent around 20 per cent of total retail sales , with shopping habits being reformed during the pandemic. However, over the 12-month period from November 2021 to November 2022, online purchases were down 3.8

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Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. It was a $15 million outlet, so if that location could run mobile POS, others could too, and we helped remove those barriers.”

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Retail TouchPoints

JUNE 21, 2022

Before the May 25, 2022 grand opening of Amazon Style — the retailer’s initial venture into fashion brick-and-mortar retail — some thought the Los Angeles space at the Americana at Brand would be dominated by technology and devoid of human interaction. Photo courtesy of Amazon. Photo courtesy of Amazon. Photo courtesy of Amazon.

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Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

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Consumer Payment Services Fulfillment Advertising 137

Retail TouchPoints

AUGUST 4, 2022

Solana Spaces opened its first permanent location July 28, 2022 at The Shops at Hudson Yards in Manhattan. In the world of crypto-tech Solana is on the rise, with 37 million “daily active wallets” (the decentralized finance equivalent of daily active users) as of May 2022. This is my baby, I love it,” he said.

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Small Biz Trends

AUGUST 3, 2022

The USDA loan program is designed to help businesses in rural areas get the financing they need to grow and expand their operations. To qualify for a USDA loan, businesses must meet certain requirements, such as being located in a designated rural area and having a certain number of employees. 10 Best USDA Lenders of 2022.

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