Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. The first store to pilot the new suite of solutions is the Beverly Hills, Calif.,

Checkout 299

Checkout Payment Services ATS Returns 299

Retail TouchPoints

APRIL 27, 2023

As rival TikTok ramps up its shopping initiatives , Meta is streamlining its own commerce strategy to drive more in-platform shopping on Instagram and Facebook. A shift toward a new dynamic for Instagram and Facebook Shops will require companies to enable in-app checkout in order to offer a Shop on both sites.

Merchant Services 306

Merchant Services Shopping Checkout Social Commerce 306

Retail TouchPoints

AUGUST 24, 2022

As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. A recent study found shoppers of all demographics are warming up to the idea of self-checkout, seeing it as a faster option that eliminates the need to wait in line.

Checkout 289

Checkout Payment Services Shipping Promotions 289

Retail TouchPoints

FEBRUARY 15, 2022

So what changes should we expect to see in 2022? These players will continue to expand in 2022, reshaping consumers’ expectations of an acceptable wait time for groceries. In 2022, grocers will need to become digital-first. Grocery shopping experiences will become more specialized. Here’s my take: 1.

Grocer 321

Grocer Payment Services Checkout Shipping 321

Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363

Retail TouchPoints

MAY 12, 2022

Jane , a DTC home décor and fashion retailer, explained how its unique approach to live shopping and social commerce has resulted in massive returns at the 2022 Retail Innovation Conference & Expo. However, it’s still a young medium, meaning retailers are still learning how they can make the most of the opportunities it presents.

Social Commerce 306

Social Commerce Shopping Fashion Checkout 306

Retail TouchPoints

MARCH 3, 2022

After a successful pilot of stationary self-checkout technology at its recently renovated NYC flagship store, Bed Bath & Beyond will deploy solutions from NCR at select locations nationwide. “As NCR has been an incredible partner along this journey and its self-checkout solution brings an important capability to our stores.

Checkout 246

Checkout Customer Experience Location Planning 246

Retail TouchPoints

SEPTEMBER 30, 2020

Walmart has unveiled a reimagined store design, with a new look and feel that focuses on a digitally enabled shopping experience. At the entrance, clean, colorful iconography and a store directory welcome customers and encourage them to download and use the Walmart app while they shop.

Shopping 301

Shopping Checkout Payment Services Kiosk 301

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

Payment Services 304

Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. More retailers offering mobile checkout would mean shorter cashier lines and free up associates to focus on customer service, BOPIS and curbside. Prediction 3: Experiential Moments will Create Delight Despite In-Store Shopping Stressors.

Consumer 289

Consumer Sporting Goods Checkout Shipping 289

Retail Gazette

JANUARY 28, 2025

Aldi has started taking a 10 deposit from shoppers looking to enter its checkout-free store in Greenwich. The deposit is then deducted from the cost of the shop on exit. Customers were initially required to download the discounters Shop & Go app and register a payment card, but it introduced a contactless payment option last year.

Payment Services 96

Payment Services Checkout Grocer Accounting 96

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement. user data is stored in the U.S.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

DECEMBER 23, 2024

We aim to enable creators and brands to turn their affinity and consumer engagement on Roblox into an effortless shopping experience for their new and existing audiences. The collection also included a real-life version of the fan-favorite Forever Beanie, the #1 selling item in Forever 21 Shop City on Roblox.

Payment Services 278

Payment Services Fashion Accessories Kiosk 278

Retail TouchPoints

JUNE 2, 2022

Pinterest has signed a definitive agreement to acquire THE YES , an AI-powered platform that allows consumers to personalize their shopping feeds based on their brand, style and size preferences. The transaction is expected to close during the second quarter of 2022. THE YES’ existing team will join Pinterest to support these efforts.

Shopping 278

Shopping Social Commerce Checkout Fashion 278

Retail TouchPoints

SEPTEMBER 10, 2021

Amazon will let Whole Foods customers “skip the checkout line” at two new Just Walk Out-enabled locations, in Washington, D.C. We can’t wait for customers to experience this effortless, convenient new way to shop at Whole Foods Market.”. and Sherman Oaks, Calif., set to open next year.

Checkout 262

Checkout Payment Services Location Marketing 262

Retail TouchPoints

SEPTEMBER 14, 2022

Ahead of the holiday season, Walmart is adding new tools to support its mobile and online shopping with enhancements including: New styling features; Expanded Spanish-language search; An updated registry platform; and Inclusive functions for shoppers using SNAP and EBT. Customers can also use EBT or SNAP debit cards to pay at checkout.

Shopping 264

Shopping Checkout Customer Experience ATS 264

Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers. The brand also opened a pop-up shop from Dec.

Shipping 306

Shipping Fulfillment Checkout Customer Experience 306

Retail TouchPoints

FEBRUARY 16, 2022

billion annually, and retailers looking to earn their business need to make their shopping experience as pleasant as it is for any other customer. “ For example, an easily navigable checkout page does little good when the product pages are frustrating for people with certain disabilities. Globally, shoppers with disabilities spend $1.2

Shopping 317

Shopping Checkout Accounting Shipping 317

Retail TouchPoints

NOVEMBER 18, 2021

Doors have opened on a new concept store from Starbucks and Amazon Go aims to combine comfort and convenience by bringing together the lounge aesthetic of a Starbucks café and Amazon’s Just Walk Out cashierless checkout tech.

Checkout 324

Checkout Location Payment Services Planning 324

Retail TouchPoints

APRIL 30, 2024

Through AI and other technologies, customers in grocery stores, clothing outlets and other convenience-style shops no longer need to wait in line to check out. Truist Park in Atlanta is another stadium recognizing the impact of fast concessions and the huge success of self-checkout in grocery and retail stores worldwide.

Checkout 285

Checkout Customer Experience Merchandise Store Consumer 285

Retail TouchPoints

NOVEMBER 1, 2022

Since over two-thirds of consumers use their mobile devices while shopping, their mobile app is one of the highest-scale ways for retailers to interact with their customer base. Customers expect a seamless shopping experience, and in-store shopping modes that offer quick pickup can save customers time and hassle.

Location 277

Location Payment Services Checkout Customer Experience 277

Inside Retail

JANUARY 10, 2024

Embracing AI Walmart’s goal is to make shopping experiences effortless, engaging and personalised. There is also a new AR feature called ‘Shop With Friends’. With that information, a customer’s online shopping cart is filled with the right items at the appropriate time.

Shopping 262

Shopping Payment Services Social Commerce Checkout 262

Retail TouchPoints

JANUARY 25, 2024

By utilizing an authentication experience that consumers already are familiar with, passkeys counteract what would typically be a clunky checkout process. Conversely, consumers may buy more if the checkout experience requires minimal effort. Abandoned carts cost retailers as much as $136 billion in revenue annually.

Payment Services 264

Payment Services Shopping Accounting Checkout 264

Retail TouchPoints

FEBRUARY 9, 2022

Additional payment platforms and apps will follow later in 2022, according to the company. With Tap to Pay on iPhone, millions of businesses using Stripe can enhance their in-person commerce experience by offering their customers a fast and secure checkout.”.

Payment Services 299

Payment Services Point of Sale Checkout Consumer 299

Retail TouchPoints

JULY 6, 2023

The closest we’ve come to making small-screen moments shoppable has been shopping networks like QVC and HSN — until now. What we hear from them is not only that they want to shop from what they’re watching on their TV screens, [but that] they really don’t understand why they can’t do it already.

Checkout 334

Checkout Payment Services Shopping Consumer 334

Retail Focus

JANUARY 18, 2022

In 2022, retailers will leverage digital technology and data-drive innovations to tackle the continued challenges posed by COVID-19, and deliver exceptional customer experiences online, in-store and everywhere in between. In 2022, retailers will embark on some of their most significant transformations to date.

Customer Experience 173

Customer Experience Checkout Consumer Returns 173

Retail TouchPoints

MARCH 9, 2023

Hawkins — who was hired in February 2022, just one month after former Paper Source CEO Winnie Park was appointed to lead the brand — is central to that effort. “We’ve In March 2022, the partnership with Bolt made headlines, although not for the reasons either partner may have hoped. Forever 21 one-click checkout with Bolt.

Checkout 279

Checkout Marketing Fashion Shipping 279

Retail TouchPoints

MAY 1, 2023

Each new store will feature self-checkout kiosks, in-store pickup and free clothing alterations. Uniqlo’s parent company Fast Retailing also tested out one of its other brands, GU , with a pop-up shop in New York City’s SoHo neighborhood in fall 2022. Localizing products for the diverse U.S.

Planning 289

Planning Fast Fashion Kiosk Checkout 289

Retail TouchPoints

NOVEMBER 16, 2022

According to WWD , Ulta’s new store format will create a shopping environment that is easier for consumers to navigate, with the retailer transitioning from a model that organized brands according to price points and target consumers into a layout in which goods are arranged according to themes. at the end of Q2 2022 on July 30, 2022.

Checkout 278

Checkout Promotions Location Consumer 278

Retail TouchPoints

JULY 25, 2022

The 5,000 -square foot shop will build on the small-format pilot program Best Buy started with a test model in Charlotte, N.C. The new digital-first shopping experience will encourage customers to do everything, from shopping and selecting a product to getting advice digitally, while in the store. in late 2021.

Checkout 288

Checkout Location Planning Shopping 288

Retail TouchPoints

OCTOBER 7, 2022

One variation of Bolt’s Checkout Everywhere function on The Independent ‘s site. It makes it very easy for services and publishers like The Independent to open up their own shops with the complete inventory, but without actually holding that inventory.”. “It IndyBest’s centralized shopping section.

Merchant Services 278

Merchant Services Checkout ATS Fulfillment 278

Retail Focus

SEPTEMBER 27, 2022

In this article, we will discuss some of the payment trends revolutionizing retail in 2022. . This online payment option has a convenient and instant checkout procedure based on years of improvement in the company’s checkout optimisation.

Payment Services 130

Payment Services Checkout Accounting Marketing 130

Retail TouchPoints

DECEMBER 6, 2022

Athleta marked its 35 th North American store opening in 2022 by unveiling a 5,000-square-foot multi-level space in Manhattan’s SoHo neighborhood on Dec. 7, 2022; Movement Monday with obé Fitness – Pilates , Dec. 12, 2022; and. Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta.

Checkout 279

Checkout Location Promotions Planning 279

Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. The service will be invite-only for the duration of 2022.

Fulfillment 278

Fulfillment Merchant Services Shipping ATS 278

Retail TouchPoints

AUGUST 30, 2023

There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features. Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale. Tip 3: Optimize navigation and search.

Checkout 262

Checkout Shipping Customer Experience Point of Sale 262

Retail TouchPoints

FEBRUARY 3, 2023

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the calendar. Have a simple checkout process. Powerful marketing initiatives and detailed product pages don’t mean anything if the buyer bails because the checkout process is too complicated. Be mobile-friendly.

Merchant Services 286

Merchant Services Payment Services Marketing Drop-Shipping 286

Retail TouchPoints

JANUARY 26, 2023

These new initiatives continue the significant investment Sam’s Club has made in its physical footprint over the past several years, including redesigning the majority of the retailer’s 600 stores and adding of Scan & Go Checkout, Scan & Go Fuel, curbside pickup and other omnichannel offerings.

Fulfillment 278

Fulfillment Checkout Shipping Location 278