Retail TouchPoints

JANUARY 18, 2022

JD.com has joined forces with Shopify to help retailers access China’s ecommerce market. The Chinese ecommerce market is expected to be worth $3.3 The solution is designed to help solve cross-border commerce challenges across product sourcing, selling and logistics for merchants in both the U.S. 31, 2021, U.S.

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365 Retail

NOVEMBER 2, 2023

Mollie, recognized as one of Europe’s rapidly expanding payment service providers, has announced a significant regulatory milestone: the acquisition of a Payment Institution licence from the UK’s Financial Conduct Authority (FCA). We’re excited to continue to shape the future of payments in the UK.”

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Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021. These can all be categorized as customer service-type chargebacks. As more transactions happen digitally (i.e.

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Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Big Box Stores Will Take Market Share From Amazon.

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Retail TouchPoints

SEPTEMBER 15, 2021

PetSmart has joined the growing ranks of retailers offering buy now, pay later (BNPL) services through a new partnership with Afterpay. with Amazon , Apple , Westfield shopping centers, CVS , Macy’s and Target among the many merchants that have added the offering in the last few months alone.

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Retail TouchPoints

MAY 24, 2021

In another sign of the global growth of buy now, pay later services, Zip Co Ltd. million , with the deal expected to close in Q4 2021. Acquisition of the remaining shares of Spotii, for a price of approximately $16 million , is expected to be completed in Q3 2021. trillion ecommerce market, the world’s second-largest.

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Merchant Services Payment Services Fulfillment Planning 255

Inside Retail

MARCH 27, 2023

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. Shoppers were able to make purchases at a discount and split their payments into three instalments. It was all about boosting in-store shopping.

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Retail TouchPoints

SEPTEMBER 10, 2021

United Parcel Service (UPS) plans to buy Roadie , a delivery platform supporting local same-day delivery across the country. Financial terms of the acquisition, which is expected to close in Q4 2021, were not disclosed. Roadie will continue to operate under its own name following the purchase’s completion.

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Inside Retail

DECEMBER 14, 2021

Buy now, pay later (BNPL) companies were among the stock market darlings of 2020 – and nowhere more than in Australia, the birthplace of pioneering companies Afterpay and Zip Co. But if you took a punt and bought shares in any of them over 2021, there’s a good chance you’ve lost money. Credit services have been around for decades.

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Inside Retail

MAY 12, 2022

The global chargeback volume is estimated to have reached $615 million in 2021. It’s based on machine learning technology and offers merchants complete liability and cost shift on all fraud-related chargebacks. With chargeback guarantee, merchants cut their fraud costs, lift approval rates, and take on challenges risk-free.

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Merchant Services Payment Services Returns Consumer 130

Mass Relators

APRIL 25, 2024

household more than $1,100 last year, the Merchants Payments Coalition said. It’s time for the card industry to stop gouging American consumers and small businesses and compete to offer market-based, competitive fees. Congress needs to pass the Credit Card Competition Act to fix the broken credit card market.”

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Retail TouchPoints

SEPTEMBER 2, 2022

trillion in 2021, according to Euromonitor International, which means international expansion has a value simply too good to overlook. Expanding internationally takes time, effort and money, which means leadership teams need to be thoughtful about which markets they enter. Global cross-border ecommerce sales reached nearly $3.2

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Merchant Services Customer Experience Marketing Consumer 299

Retail TouchPoints

SEPTEMBER 16, 2022

Amazon counts more than 160 million members of its Prime service and approximately 25 million are located in California. “For Amazon coerces merchants into agreements that keep prices artificially high, knowing full well that they can’t afford to say no. In the U.S., Racine has appealed the decision. “Similar to the D.C.

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Retail TouchPoints

JANUARY 20, 2022

The invitation to Indian retailers will initially include only a select number of participants, adding to existing merchants including Delphi Leather India , Mahi Exports , Touchstone Gems & Jewelry and Welspun. A dedicated Cross Border Trade team has been set up in India to help sellers onboard and grow on the platform.

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Merchant Services Supply Chain Management Sporting Goods Jewelry 299

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. Over the past five or six years we’ve seen huge strides in payments technology, co-founder and chief Brad Karney adds. The time is now.

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Merchant Services Payment Services Returns Planning 130

Small Biz Trends

MAY 10, 2022

Canadian-based global eCommerce company Shopify says its merchants contributed 5 million jobs and $444 billion in global economic activity in 2021. Shopify merchants sold $25 billion worth of goods and services outside of their home countries. Shopify Says Its Merchants Have Contributed 5 Million Jobs to the Economy.

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Merchant Services Accounting Shopping Marketing 98

Retail TouchPoints

JUNE 15, 2022

based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023. At the moment a “ couple hundred U.S.-based

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Retail TouchPoints

JUNE 14, 2022

announced in October 2021 that it planned to change its name to Meta, searches for the term “metaverse” skyrocketed. And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered. Customer Service Opportunities for Retailers in the Metaverse.

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Merchant Services Social Commerce Customer Experience Fashion 245

Retail TouchPoints

JANUARY 26, 2021

Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1.

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Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Federal data indicates that impostor scams and ecommerce fraud topped the list.

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Merchant Services Accounting Payment Services Returns 279

Retail TouchPoints

OCTOBER 7, 2022

Like many other publications, The Indy (as it’s known by readers) has been working with brands and retailers for years through affiliate marketing relationships, primarily on its reviews section IndyBest. Social Commerce Meets Affiliate Marketing. Then the merchant takes over for fulfillment, logistics and so on.”.

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Merchant Services Checkout ATS Fulfillment 261

Retail TouchPoints

JULY 20, 2022

In short, consumers are now looking for more unique shipping perks from online merchants, and meeting these demands will present an opportunity to differentiate. Over 210 million packages disappeared from porches across America in 2021, showcasing that porch piracy has been on the rise since the pandemic and plays a major role.

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Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Media articles abound about the skyrocketing marketing dollars required to woo new consumers. And some 40% of declined shoppers will never try that site again.

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Merchant Services Returns Shipping Payment Services 263

Hyken

MAY 31, 2021

Each week I read a number of customer service and customer experience articles from various resources. Ad Age) Here are 5 tips for marketing organizations looking to maximize their Discovery Commerce opportunity from Aubrie Richey, VP of media for TechStyle Fashion Group that brought us brands like Fabletics and Savage X Fenty. (Ad

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Merchant Services Customer Experience Social Commerce Fashion 110

Retail TouchPoints

NOVEMBER 16, 2022

Meta also will highlight businesses from its Meta Business Leaders Network in the new 2022 Smalliday Showcase gift guide, and provide small businesses with advice on advertising effectively with its SMB Holiday Marketing Guide. Square plans to announce additional details about the card in 2023. Multiple Meta Resources.

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Merchant Services Finance Advertising Marketing 260

Retail TouchPoints

AUGUST 15, 2022

All the while the abuse economy is stepping up its game with tactics such as engaging services that enable anyone to hire a bot army for contacting consumers, impersonating accounts, retrieving one-time passwords and completing fraudulent transactions. Entire Facebook groups are devoted to buying customer reviews.

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Merchant Services Payment Services Accounting Customer Experience 246

A1 Retail

NOVEMBER 27, 2023

Mollie data reveals record Black Friday week online spending with European consumers checking out larger basket sizes Mollie , one of the fastest growing financial service providers in Europe, has revealed that merchants saw a 7.3 percent in 2021 to 3.3 percent) when compared to last year. percent in 2023.

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Retail TouchPoints

JULY 18, 2022

But — and this is important — while we’re looking around for the next big thing, that tech enjoys slow but steady market adoption. But audio isn’t going to stay at the office, when there’s a $20 trillion consumer market that’s perpetually game for new things. In 2020, the global podcasting market was valued at $11.46

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Merchant Services Customer Experience Advertising Consumer 292

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. To put this into perspective, Cowen Equity Research has predicted that the sneaker resale market will be worth $30 billion globally by 2030. Bots are available to rent.

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Retail TouchPoints

MARCH 17, 2022

Walmart has open positions across multiple segments of the company, including merchants, marketers, pharmacists, optometrists, software engineers, data scientists, distribution, store and club managers. In September 2021, Walmart raised its minimum wage $12 per hour , lower than competitors Target and Amazon.

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Mass Relators

OCTOBER 25, 2023

WASHINGTON – A retail group said Wednesday that a proposed reduction in the “swipe” fees that merchants pay banks to process debit card transactions is welcome but doesn’t go far enough. This is a step in the right direction toward the real, competitive market that Congress wanted to see but still leaves the fees too high.

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Inside Retail

JULY 11, 2022

As Alejandro Osorio, Country Head of Grab Thailand, puts it, “We’ve seen this opportunity in the soaring demand for food and package delivery services that’s made our delivery partners with their delivery bags increasingly become a significant touchpoint. It is visible and widely accessible to consumers in all areas.”.

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Merchant Services Payment Services Advertising Accounting 130

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

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Mass Relators

OCTOBER 20, 2021

ATLANTA — InComm Payments released the results of its 2021 Holiday Report on Wednesday, which found that consumers are already preparing for the holiday season and plan to get a head start on shopping – beginning as early as right now. The study drew responses from 2,552 U.S. The study drew responses from 2,552 U.S.

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Inside Retail

SEPTEMBER 11, 2021

Here, we chat with Missfresh about how the DMWs operate, how it’s digitalising fresh markets and its plans for the future. We also own our user acquisition channels and after-sales services, which ensures the best products and services being delivered to our customers. In June, the brand went public on the NASDAQ.

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Dezeen

DECEMBER 8, 2021

As part of our ongoing review of 2021 , Dezeen rounds up the top 10 most remarkable and intriguing shop interiors of the year – from a cannabis dispensary made to look like an old-fashioned grocery store to a makeup boutique arranged around a large, mossy mound. The post Dezeen's top 10 shop interiors of 2021 appeared first on Dezeen.

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Mass Relators

JUNE 8, 2022

NEW YORK — As consumers progressively purchase a wider spectrum of goods and services via digital currencies, U.S. merchants are reflecting a greater optimism, prioritization and implementation of alternate payments to meet this demand. Banking and Capital Markets Payments Leader.

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