Inside Retail

MARCH 19, 2025

In 2021, an Amazon Web Services (AWS) outage wreaked havoc on its customers, including Slack and Zoom, creating cascading impacts across industries. And lets not forget the infamous Optus outage in 2023, which crippled local retailers reliant on POS systems for payments and inventory management.

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Payment Services Inventory Management Planning Management 130

Retail TouchPoints

MARCH 18, 2021

Online grocery shopping sales grew 54% for the year and are predicted to top $100 billion in 2021. Inventory management systems aren’t aligned with the fluidity of digital demand, resulting in product shortages, embarrassing substitution fails and needlessly high fulfillment costs.

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Fulfillment Grocer Inventory Management Customer Experience 246

Retail TouchPoints

DECEMBER 13, 2024

Spofford, who has been in her role since February 2021, helped J.Jill deliver healthy, sustainable margin performance and significant cash-flow generation driven by disciplined inventory management and a strong focus on full-price selling, according to a company statement.

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Inventory Management Apparel Marketing Management 260

Retail TouchPoints

SEPTEMBER 16, 2022

stakes as of December 2021, while his sister Anne Gittinger controlled 9.7% In contrast Liverpool’s shares rose 10% since the start of the year, and it posted double-digit revenue growth for Q2 2022 due to good inventory management and a better mix of products. The deal makes Liverpool one of Nordstrom’s largest stakeholders.

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Inventory Management Department Stores Returns Management 246

Retail TouchPoints

JULY 22, 2022

Some of the planned improvements include barcode scanning, more efficient inventory management, easier options for adding product images and real-time support to fix any issues that come up. billion in February 2021. The improvements will start in select cities before rolling out across the country throughout the summer.

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Customer Experience Merchant Services Inventory Management Grocer 278

Retail TouchPoints

SEPTEMBER 7, 2022

Cornell’s decision to remain in the leadership role was made following last month’s news of Target’s Q2 2022 performance, which saw net earnings drop 90% from Q2 2021. Valdez will be succeeded by Gretchen McCarthy, SVP of Global Inventory Management, effective immediately.

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Inventory Management Planning Management 298

Retail TouchPoints

FEBRUARY 23, 2023

28, 2023, down 5% compared to Q4 2021. In addition, we continued to be disciplined in our expense and inventory management.” Loeb has accused the Board of Directors of operating in “triage mode rather than via best corporate governance practices” as the retailer struggles with declining revenue.

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Inventory Management Management Store Operations ATS 294

Retail TouchPoints

FEBRUARY 10, 2022

The episode was shot in early 2021 and aired on Jan. million on inventory management solutions; $1.2 Studio Lambert ©2021 CBS Broadcasting, Inc. Studio Lambert ©2021 CBS Broadcasting, Inc. We also launched a new system, Relex , for inventory management.

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Inventory Management Beauty and Health Management Point of Sale 321

Retail TouchPoints

SEPTEMBER 19, 2022

Nissan Stadium now offers five frictionless Zippin Lanes and after incorporating four lanes, Allegiant Stadium has experienced: A 66% increase in speed of service; A 45% increase in sales for a traditional stand space compared to 2021; and A 30%+ increase in the number of product SKUs offered.

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Checkout ATS Inventory Management Location 246

Retail TouchPoints

APRIL 14, 2021

Stitch Fix Founder and CEO Katrina Lake will step down from the helm of the apparel subscription service on August 1, 2021, and current President Elizabeth Spaulding will move into the top role. Lake will transition to the role of Executive Chairperson of the Board, focusing on Stitch Fix’s social impact efforts.

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Inventory Management Apparel Shopping Management 240

Retail TouchPoints

JANUARY 13, 2023

For example, it would appear that spending on electronics decreased during this holiday season compared to a similar time frame in 2021.”. As expected, promotions played a major role in setting the pace of the latter half of the season, with an average discount rate of 21% in 2022 compared to 19% in 2021, according to Salesforce.

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Promotions Sporting Goods Jewelry Inventory Management 295

Retail TouchPoints

AUGUST 17, 2022

76% of consumers say convenience is a key priority when selecting a retailer, so an automated inventory management process is a critical component of any growing ecommerce business’ success. In 2021, 20.8% From another perspective, research showed that on average, the online share of total spending rose sharply, from 10.3%

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Payment Services Advertising Returns Checkout 363

Retail TouchPoints

AUGUST 5, 2024

In 2021 the retailer opened its first store outside the Northeast and now operates 13 stores in Florida, and in 2022 The Paper Store opened its first Signature Store, featuring a 12,000-square-foot footprint — double its previous stores’ average size — and new ways for customers to shop. “For

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Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

AUGUST 23, 2022

In November 2021, eBay acquired Sneaker Con Digital ’s authentication business as it sought to bolster its presence in the collectible sneakers segment. TCGplayer develops applications, inventory management tools and hardware such as robotic sorting machines. Headquartered in Syracuse, N.Y.,

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Inventory Management Fulfillment Customer Experience Management 246

DMS Retail

AUGUST 5, 2021

In this brand new Inventory Management Workshop ONLINE , you’ll get the benefit of a comprehensive program which covers all aspects of the Buying, Inventory Control and Category Management functions as well as Online and Digital Marketing, and much more. Inventory Control. Assortment Planning.

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Inventory Management Management Space Planning Planning 59

DMS Retail

OCTOBER 1, 2021

In this new Inventory Management Workshop ONLINE , you’ll get the benefit of a comprehensive program which covers all aspects of the Buying, Inventory Control and Category Management functions as well as Online and Digital Marketing, and much more. Inventory Control. Friday, October 22, 2021.

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Inventory Management Management Space Planning Planning 59

Retail TouchPoints

JULY 22, 2022

The ecommerce boom of 2020 brought millions of new shoppers to digital platforms, and that growth trajectory continued into 2021. At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022.

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Social Commerce Inventory Management Fulfillment Shipping 306

Retail TouchPoints

JULY 12, 2022

Walmart acquired Zeekit in May 2021. AR has long been part of the company’s DX mix with its acquisition of the virtual fitting room platform Zeekit in 2021 — which now powers AR try-on for apparel on Walmart.com — and by becoming one of the first retailers to offer home décor try-on via Pinterest , among many other initiatives.

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Apparel Inventory Management Consumer Shopping 364

Retail TouchPoints

NOVEMBER 20, 2023

According to the National Retail Security Survey released by the National Retail Federation (NRF), vanishing inventory contributed to $112 billion in losses last year alone — up significantly from $93.9 billion in 2021.

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Payment Services Sporting Goods Inventory Management Loss Prevention 312

Inside Retail

MARCH 17, 2022

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. Smarter inventory management enabled by unified commerce allows stores to resell the item or return it to the warehouse.

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Drop-Shipping Checkout Payment Services Inventory Management 246

Retail TouchPoints

AUGUST 4, 2023

Features such as inventory management and the ability to track sales allow operators to keep track of which items sell better than others. The inventory management features also help operators track any theft. In recognition of her accomplishments, in 2021 Furman won a 40 under 40 award from Automatic Merchandiser.

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Payment Services Kiosk Marketing Inventory Management 246

Cisco Retail

APRIL 12, 2021

Better inventory management. Register to attend Hannover Messe 2021 — free! Register for Hannover Messe Digital Days 2021 and your virtual pass is on us! For more information on what you need to know before you go to Hannover (virtually), check out our blog: Know Before You Go: Hannover Messe Digital Days 2021.

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Inventory Management Shipping Location Management 110

Retail TouchPoints

JANUARY 14, 2021

The company aims to provide mobile data capture solutions that can be used for both self-shopping and efficient inventory management through the Anyline 27 smartphone barcode scanner, which offers greater scanning speed, precision and recognition capacity compared to older versions. retail market.

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Inventory Management Retail Marketing Shopping Management 218

Retail TouchPoints

MAY 14, 2021

Bed Bath & Beyond has named Stacey Shively as SVP and General Merchandise Manager for Home, effective May 17, 2021. Shively brings more than 25 years of retail experience in merchandising, product development and inventory management to the position.

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Inventory Management Planning Management Marketing 179

I Vend

JANUARY 20, 2021

Here are our predictions on the tech trends that will shape retail in 2021. For 2021, our prediction is that social commerce will become an even more integral part of the digital commerce experience for retailers and shoppers alike. What can retailers expect in 2021 2020 had a significant impact on retail.

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Payment Services Social Commerce Checkout Fulfillment 98

Retail TouchPoints

JANUARY 20, 2022

In mid-2021 rumors also surfaced of plans for large-footprint department stores , although Amazon hasn’t formally announced anything along these lines. Amazon Style could be a first foray in the department store realm where the company could expand to other untouched categories at brick-and-mortar, such as homewares.

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Payment Services Apparel Inventory Management Department Stores 263

Inside Retail

JANUARY 2, 2023

Pureplay online and bricks-and-mortar retailers both have an important role to play here in expanding the Aussie e-commerce ecosystem, bringing different skills to the table, from inventory management to customer loyalty programs. In 2021, B2B marketplace sales grew more than seven times faster than B2B e-commerce sales.

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Shopping Social Commerce Wholesale Specialty Retailers 264

Retail TouchPoints

JULY 15, 2022

In Q4 2021, it processed 70% of online orders through its stores. With a strong inventory management and fulfillment foundation in place, Build-A-Bear is ready to take its next steps. It transformed [the business].”. Using OMS to Meet an Evolved Brand Promise.

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Fulfillment Shipping Inventory Management Location 306

Retail TouchPoints

NOVEMBER 8, 2022

In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. They must approach inventory management, merchandise accuracy and return policies strategically. retail sales. Returns can be an excellent opportunity to sell something new to a known customer.

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Returns Markdowns Inventory Management Customer Experience 306

Retail Focus

MARCH 29, 2022

Stock inventory management and supply chain strategies need to adapt accordingly to ensure the right products are being stocked at the right times, and at the right prices. This data can enable companies to build more informed stocky inventory models that better predict what goods will move out and back into supply chains. .

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Consumer Inventory Management Payment Services Returns 212

Retail TouchPoints

JULY 27, 2021

consumers’ tremendous enthusiasm to get back to in-person shopping and experiences, notably with a 44% increase in foot traffic to stores, restaurants and entertainment venues since the start of 2021, that doesn’t mean they are going to leave behind all the omni habits they adopted during the crisis. And despite U.S.

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Shipping Fulfillment Inventory Management Customer Experience 312

Retail TouchPoints

FEBRUARY 22, 2021

Kohl’s added a new director in February 2021, but prior to that the board’s average tenure was approximately 10 years. The investor group noted that Kohl’s operating income margins declined from 11.5% in 2011 to 6.1% in 2019, and that the retailer earned about 44% less in 2019 than it did in 2011 despite similar total sales and $6.6

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Inventory Management ATS Management Planning 200

Retail TouchPoints

JULY 13, 2023

“Retailers need to have a single view of their inventory across channels, and then that data has to be up-to-date and accurate,” said Greg Buzek, Founder and President of IHL Group in an interview with Retail TouchPoints. In 2021, the average cost of an RFID tag was four cents , down 80% from 2011, according to McKinsey.

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Retail TouchPoints

JULY 19, 2023

For example, in 2021 California passed a new bill, AB 1201 , creating a requirement that compostable products must be certified by third-party organizations like BPI. This approach reduces the need for separate packaging designs and simplifies inventory management. The FTC offers guidelines, but no laws and only a few U.S.

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Inventory Management Shipping Consumer Management 246

Retail TouchPoints

MARCH 31, 2021

Looking ahead, now is the time to build an online presence that will set businesses up for success in the upcoming 2021 holiday season and beyond. While retailers made it through in 2020 with online sales up 44% overall , there were hiccups, frustrations and sleepless nights all throughout. Integrating Applications and Programs.

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Consumer Inventory Management Boutique Management 317

Retail TouchPoints

FEBRUARY 17, 2021

The system uses no facial recognition and lets shoppers remain completely anonymous, and is designed to be installed in existing stores without making any changes to layout, shelving, lighting or inventory management processes. and Toronto, Canada.

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Retail TouchPoints

JUNE 2, 2023

For example, in 2021, California passed a new bill with its AB 1201 passage creating a requirement that compostable products must be certified by third-party organizations like the Biodegradable Products Institute (BPI). The FTC offers guidelines, but no laws and only a few U.S. states legislate the term.

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Shipping Inventory Management Consumer Management 296