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Walmart’s latest AI feature aims to help associates overcome language barriers

Retail Dive

The retailer also plans to upgrade its existing conversational AI for associates in the coming months. The tool will offer step-by-step instructions for advanced support queries like, “How can I process a return without a receipt?” By Retail Dive Staff • Jan. By Retail Dive Staff • Jan. You can unsubscribe at anytime.

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High Street, High Stakes: Why Immersive Physical Experiences Are Key to Unlocking Retail Success

365 Retail

Five years after closing its doors, Topshop is making a highly-anticipated return. However, rather than rebuilding its empire, Topshop announced it would be returning via a one-day Shoreditch pop-up, followed by a series of wholesale partnerships , which would see the brand’s products sold inside other retailers’ brick-and-mortar stores.

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Sur La Table taps Gap Inc. veteran as president

Retail Dive

Deep Dive Podcasts Library Events Press Releases Topics Sign up Search Sign up Search Operations Marketing Technology DTC Distressed Retail Department Stores Executives Financial News Trends E-Commerce An article from Dive Brief Sur La Table taps Gap Inc. Please let us know if you have feedback. You can unsubscribe at anytime.

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Nordstrom names Dollar General exec Kelly Dilts CFO

Retail Dive

Editors picks Leon Neal via Getty Images 8 retail trends to watch in 2025 Each year brings unique headwinds and tailwinds. By Retail Dive Staff • Jan. By Retail Dive Staff • Jan. You can unsubscribe at anytime. Sign up A valid email address is required. Please select at least one newsletter.

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Retail Trends in 2021 — Overcoming 2020’s Challenges

Retail TouchPoints

Is that even possible coming out of a year like 2020? This year, like most, catalyzed some nascent trends and kicked a few in the teeth. One futurist we know said, “2020 was so weird I didn’t even get a chance to be wrong.”. This trend has massive implications for that collection of stores affectionately known as the mall.

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Trending The Rules: Top Retail Trends Are Trending At An Unprecedented Rate

Retail TouchPoints

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Now, the newfound immediacy of the trends has, if anything, made them more insightful. The yearning for in-person contact is now stronger than ever.

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From Clicks to Bricks: Expanding Brand Loyalty Through Physical Stores

Retail TouchPoints

Now may be the perfect time for more DTC brands to explore physical retail — in a post-COVID-19 landscape with prime real estate more affordable than ever, and shoppers seeking social interaction as they become comfortable visiting retail stores again. An Emerging Retail Trend. shoppers between February and March 2020.

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