Retail TouchPoints

APRIL 16, 2021

A new study from ecommerce automation platform Linnworks found that while cost is still a major factor in purchasing decisions, nearly one in two customers surveyed said that convenience was now more important to them than price in choosing which retailers they shop with. In fact, the average consumer shopping journey now includes 7.6

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Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% ecommerce share in 2020, up from 23.7% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021.

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Merchant Services Payment Services Checkout Accounting 298

Retail TouchPoints

JUNE 4, 2021

All of Google’s new partnerships share a common goal: making it easier for merchants using platforms like Shopify to feature their products on Google channels, including Search, Shopping, YouTube and Images. “We In fact, the company reports that users already shop across its platform more than 1 billion times every day.

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Advertising Merchant Services Shopping Checkout 351

A1 Retail

DECEMBER 2, 2021

Fintech unicorn and payment processor, Mollie, reveals trends for small and medium-sized merchants during Black Friday, Cyber Week and Cyber Monday. Payment methods and merchant performance. Payment by BNPL methods more than doubled from 2019 to 2020. France, the Netherlands and Belgium.

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Merchant Services Payment Services Sporting Goods Accessories 81

Inside Retail

JULY 12, 2023

Documents listed by the Australian Securities and Investments Commission (ASIC) show Calia Australia, which operates the flagship restaurant and retail store in the city’s Emporium shopping complex and a spin-off restaurant at the Chadstone shopping centre, appointed voluntary administrators on June 28.

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Retail TouchPoints

JULY 7, 2020

While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. Traditionally, U.S.

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Merchant Services Payment Services Point of Sale Consumer 219

Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

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Payment Services Fulfillment Consumer Returns 278

Retail TouchPoints

JULY 8, 2021

consumers to return to some version of normalcy, global sentiment is still mixed, according to Kantar’s Wave 9 survey of more than 10,000 people across 20 countries. Up to 70% of people still agree that the coronavirus situation concerns them “hugely,” a slight drop from 79% in April 2020.

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Payment Services Consumer Shopping Returns 289

Retail TouchPoints

JULY 12, 2022

Amazon has unveiled a new and improved version of its smart shopping cart — called the Dash Cart — and plans to roll out the carts at select Whole Foods Market stores for the first time. First deployed in 2020 , Dash Carts are already available at many Amazon Fresh stores across the U.S.

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Payment Services Shopping Marketing Accounting 270

Retail TouchPoints

MARCH 5, 2024

Amazon pioneered the paid loyalty program with Amazon Prime, which has been in operation for nearly 20 years and has more than 200 million members worldwide. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

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Checkout Returns Shipping Promotions 190

Retail Gazette

APRIL 3, 2024

The private equity-owned retailer revealed it had returned to profitability last month for the first time since its collapse in 2020, as EBITDA hit £1.5m in the 53 weeks to 30 September, up from a £15.4m loss in 2022.

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Inside Retail

MAY 2, 2022

However, it does not expect pre-pandemic levels to return until 2024. Retail analyst at GlobalData, Koyel Ray, said Apac’s airport retail sales fell by $10 billion in 2020 before rebounding slightly last year to $11.8 Airport retailers are welcoming data technological innovation to improve customer engagement,” Ray said.

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Retail Marketing Payment Services Marketing Returns 130

Inside Retail

MAY 11, 2021

Instead, they preferred to bundle all their errands into one convenient trip to, say, a shopping centre where they could pick up something for tonight’s dinner, go to the pharmacist and grab some new cushions for the lounge. The other factor working in favour of homemaker centres is lower rents than shopping centres.

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Returns Payment Services Shopping Planning 130

Inside Retail

MARCH 8, 2023

Online shopping platform Zalora expects e-commerce to remain resilient despite the economic uncertainties facing businesses in Southeast Asia and an increasingly dimming global economy. One example of this in the world of fashion is the transition from live streaming to augmented reality shopping. What’s next?

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Consumer Payment Services Fashion Fast Fashion 130

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. Over the past five or six years we’ve seen huge strides in payments technology, co-founder and chief Brad Karney adds. The time is now. At the forefront”.

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Merchant Services Payment Services Returns Planning 130

Inside Retail

AUGUST 2, 2022

In its latest figures, the Australian Cyber Security Centre says that self-reported losses from cybercrime in Australia totalled $33 billion in the 2020-21 financial year. Fraud and online shopping scams were called out as the most common incidents, putting retail businesses on the front line. Managing fraud after the sale.

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Merchant Services Payment Services Accounting Management 147

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Grocery shopping experiences will become more specialized.

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Grocer Payment Services Checkout Value Offer 320

Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Post-Holiday Challenges. Post-Holiday Omnichannel Success.

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Payment Services Returns Specialty Retailers Promotions 181

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Planning Beauty and Health Payment Services Checkout 130

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 per cent (compared to 2019) as Christmas shopping gets underway. The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy .

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Merchant Services Payment Services Consumer Shopping 75

Inside Retail

NOVEMBER 28, 2022

More than a digital phenomenon, the change represents an entire shift in the power dynamic between buyer and seller, revolutionising not just how things are bought but, more importantly, how people shop and why. Just like internet shopping did, it will change people’s shopping behaviour and as a result bring radical change.

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Social Commerce Merchant Services Payment Services Fulfillment 130

Inside Retail

APRIL 15, 2021

As a result, the industry unlocked and fulfilled five years of online retail growth in just six months through a patchwork of band-aids and gut-led experiments – effectively realising 2025 sales levels in 2020. per cent points in the five years to October 2020, reaching about 9.8 per cent for the 2020 year by October — up from 17.1

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Merchant Services Payment Services Shopping Customer Experience 130

Retail TouchPoints

APRIL 6, 2022

Mall operator Unibail-Rodamco-Westfield SE (URW) is reportedly looking to divest most of its U.S. URW acquired Westfield in 2018 in a deal that included major shopping centers such as the Westfield World Trade Center in Manhattan, Century City in Los Angeles and the Garden State Plaza in New Jersey. URW valued its U.S.

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Payment Services Department Stores Advertising Planning 272

Retail TouchPoints

NOVEMBER 20, 2020

As of mid-September, at least 27 major retailers had filed for Chapter 11 bankruptcy protection in 2020, compared to 17 in all of last year, according to Retail Dive. With the pandemic affecting everyone, there has been more transparency and open-mindedness among the various constituents in the process. 2: Extend your cash runway.

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Payment Services Consumer Management Planning 263

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. This approach can reduce fraud losses and improve the shopping experience for good customers. Screen every order, even those from returning customers. Consumers in every age bracket are in fraudsters’ sights.

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Merchant Services Accounting Payment Services Returns 286

Inside Retail

JULY 6, 2021

The unprecedented disruptions of 2020 unravelled retail assumptions and exemplified retailers’ resilience in the face of drastically changed customer demands. Shopping at the edge” will expand. Digital, mobile, chatbots, social, curb-side — shopping now happens anywhere and anytime.

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Retail Trends Payment Services Promotions Returns 236

Retail TouchPoints

JULY 27, 2020

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. And the backlash — the desire for a return to substantive human interactions — had already begun too. Smooth Operators Appeal Online And Off.

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Retail TouchPoints

JUNE 29, 2021

In fact, it’s evolved from a futuristic sci-fi concept to a safe option for shoppers to do their daily grocery shopping. Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world.

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365 Retail

JUNE 21, 2021

Tesco has seen strong sales despite tough comparisons with 2020 (Nick Ansell/PA). The news comes as Tesco revealed sales managed to stay in positive territory in the 13 weeks to May 29 compared with a year ago, despite the same period in 2020 being during the height of the first lockdown when supermarket shelves were stripped bare.

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Checkout Returns Planning Shopping 64

Inside Retail

NOVEMBER 9, 2022

Household savings that were bolstered by government Covid-19 payments have started to fall and there are early indications of financial stress with buy-now-pay-later services and credit applications. An Australia Post online shopping e-commerce update cites an 8.3 per cent for August and September., Australia Post reports 5.4

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Payment Services Consumer Returns Accounting 241

Retail TouchPoints

DECEMBER 1, 2020

While health and safety concerns and local restrictions have prompted many retail operators to expand their businesses to the curbside, the longer-term story behind that shift is as much about convenience. Improving Shopping Experiences. These sorts of hacks deliver the wrong message about the store and the brand.

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Payment Services Outdoor Location Shopping 237

Inside Retail

DECEMBER 1, 2021

In the last financial reporting year, covering calendar 2020, the world’s top 20 technology companies booked revenues of US$2.1 So in one way, government Covid regulations during 2020-21 can be thought of as an act of support for technology companies and a put-down for commercial property operators. billion on 2019.

Merchant Services 130

Merchant Services Payment Services Net Profit Sporting Goods 130

Inside Retail

JUNE 8, 2021

We chat with co-founder Rama Suparta about the brand’s omnichannel strategy and its new mobile app and try-on service. Rama Suparta: The traditional way of shopping for eyewear is not fun and it’s expensive: 1. The processing time to install lenses can take three to five days and require customers to come back to pick them up; 6.

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Payment Services Planning Shopping Marketing 264

Inside Retail

NOVEMBER 20, 2022

Back in 2020, Amazon opened its first Amazon Go store in Seattle, introducing consumers to the concept of full-size, cashierless grocery stores. All the payments would be done automatically. Data security and privacy are a central aspect in the development and operation of the system. billion euros in 2021. Cutting down costs.

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Inside Retail

SEPTEMBER 26, 2021

In 1937, Coca-Cola introduced its first coin-operated vending machine in the US, selling a bottle of Coke for a nickel. Cryptocurrencies have evolved beyond their origin as a payment system for a niche group of people who didn’t trust the global banking system. The question is: Will you accept bitcoin?

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Merchant Services Payment Services Returns Consumer 246

Inside Retail

JULY 6, 2021

While there’s no doubt that 2020 was a tough year for all retailers, Australian denim brand Jeanswest had a steeper hill to climb than most, starting out the year under voluntary administration with the closure of 37 stores, the loss of 263 staff and owing $50 million to creditors. Bricks-and-mortar refresh. Baby steps .

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Payment Services Store Layout Management Location 246

Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Chris White, Head of Delivery, fulfilmentcrowd. Simplifying the schemes available.

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Payment Services Drop-Shipping Fulfillment Shipping 130